Discussion on Engitech - IT Solutions & Services WordPress Theme

Discussion on Engitech - IT Solutions & Services WordPress Theme

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Hi, I just installed it and its not working on safari the theme is really out or shape. please help.

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We’ll check and provide a solution for you.

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hi so i want to change the breakpoint for Navigation Menu to become a burger menu in wordpress how i can do that ? thanks

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

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Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello,

Is possible to show pagination in the portfolio filter element? Something like select to show 12 elements only but if you there is more then show pagination.

Thanks

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

I’m using an acceptance check box for accpeting terms and conditions. But they are not being shown correctly in the same line. The check box is shown in one line centered and the label is in another line aligned to the left. I think there is a problem with the css. This is the html being generated. I don’t see a problem with contact-form. It may be a theme issue. This is the html:

<label ><input name=”your-consent” type=”checkbox” value=”1” aria-invalid=”false”>He leído y acepto la política de privacidad.</label>

This is the right code: <p><div class=”form-group wpcf7-form-control wpcf7-acceptance your-consent”><div class=”checkbox wpcf7-form-control wpcf7-acceptance your-consent”><label ><input name=”your-consent” type=”checkbox” value=”1” aria-invalid=”false”>He leído y acepto la política de privacidad.</label></div></div></p>

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello, My website is very slow. It takes ages to load. This is bad for customer experience. Also, can the count from 1% to 100% in buffer be removed? It gives a sense of long waiting.

What can you do to help?

Hi,

Please read more this guide to disable preloader: http://oceanthemes.net/docs/engitech/preloader/

Make your website load faster: https://www.codeinwp.com/blog/ways-to-speed-up-wordpress/

Thank you

Hi, On https://rescyou.dk I cannot make the search icon work, neither on computer or mobile. And on mobile the burgermenu doesn’t work either. What is wrong? Thanks, Tommy

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Im getting below message when im trying to install theme on godaddy.com

The package could not be installed. The theme is missing the style.css stylesheet.

Could you please help me in this?

Hi,

Missing style sheet error when installing the theme A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly: https://help.market.envato.com/hc/en-us/articles/202821510

Thank you!

Hello! How are you? I am very interested in your theme, and I have some questions:

1 – In this theme: http://wpdemo.archiwp.com/engitech/home-2/

a) I can change that image: http://wpdemo.archiwp.com/engitech/wp-content/uploads/sites/4/2020/03/big-logo-home2.png for a gif with movement of something like a slide show in the beggining frame of the entrance?

2 – In this theme: http://wpdemo.archiwp.com/engitech/home-7/

a ) Can I change the imagens and backgrounds? And put gifs and videos etc?

3) It’s possible to disable some items of the content just in the mobile version from the desktop? and vice/versa?

4) It’s possible to create a mobile version totally different from the desktop in the same wordpress account that I can use your pack?

Hi,

1, Yes, you can replace the image with an image gif.

2, Yes, you can change the images and backgrounds by put gifs and videos, etc…

3, Yes, You can disable some items of the content just in the mobile version from the desktop and vice/versa.

4, Sorry, I not sure understand your requests?

Thank you for your interest in our theme!

Great! Thank you very much for the answers!

Thank you!

Hi Team,

Not able to change the colour of sub menu can u plzz help me with this.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi! I’m getting the same issue as Victor Ogeda:

I can’t manage to edit the blog page with elementor pro. I keep getting the message “Sorry, the content area was not found in your page. You must call the_content function in the current template, in order for Elementor to work on this page.”.

All other pages work fine, no issue with Elementor at all. I even bought the Pro version of Elementor thinking that would help, but it didn’t..

The side bar of the blog page has Engitech’s logo and link there. Why can’t I change it?

Thanks you in advance!!

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi,

Contact use the Contact Form. Its having an error message but I can send a test email using WP Mail Test. There was an error trying to send your message. Please try again later. Tried from both Contact Form and Elementor Forms

Hi,

Please contact with your hosting provider to configuration your hosting support send mail: https://wpmailsmtp.com/contact-form-7-not-sending-emails/

Thank you

Hi, I love your themes and want to find out if you’ve tested them with LMS plugins like LearnDash, LearnPress etc. Thanks

Hi,

Sorry, we not have tested with any LMS plugins.

Thank you for your interest in our theme!

hi, can youhelp me on modify the carousel on bottom home page? thank you dino

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Olá o css do meu não está se adaptando como deveria a busca acaba sobrepondo o menu diversas vezes.

Meu site: https://vtrconsultoria.com.br/novosite/

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi, my name is Axel, I am trying to use the elementor popup tool to show and play a video, and the option is not working. Next, I leave you a link so that you can see the video that shows the problem: https://imgur.com/azFhI53 Sincerely, Axel

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

We would like to have the “preloader” over the whole screen. How can we adjust the size? In the “customize” area we can change the Logo Width and Logo Height, but in the display the logo is shown cropped.

Wir würden gerne den „Preloader“ über den gesamten Bildschirm haben wollen. Wie können wir die Größe einstellen? In dem Bereich „customize“ können wir zwar die Logo Width und Logo Height ändern, wird aber in der Anzeige wird das Logo angeschnitten angezeigt.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

When I try to install the plugins: OT One Click Demo Content, OT Portfolio and Revolution Slider, an error message appears:

Downloading the installation package from https://oceanthemes.s3.amazonaws.com/plugins/soo-demo-importer. zip …

Download failed. A valid URL was not provided.

I was able to install the other plugins directly from the WordPress Repository, but I can’t install the plugins that come with the theme.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hello, Ocean Themes Support Team!

I’ve bought the theme recently, and we are adjusting it to our needs.

We’ve encountered some fix we would like to have support to:

1. For single post pages: https://i.imgur.com/Lio55C2.png

2. For projects (any demo page that came with portfolio need to be fixed): https://i.imgur.com/wM5g5mI.png

Best regards, Gustavo Bessa.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

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