6458 comments found.
Hello, I tried to use JNews theme, but unfortunately, I have a problem. I have imported the demo content Pop News, but futured images in posts are not visible. I use auto load scroll option. Only template 6 and 10 show featured image in post. Other templates doesn’t work. The image is not visible. Switching image load mechanism from Lazy load to Normal image doesn’t solve the problem.
All help and advice appreciated. Thank you 
Hi squeeze911,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
When is the last day for a discount?
Hi Creotive,
It will end at the end of this month.
Thank you
So today is my last day?
Yes, this is the last day. Grab it fast before end.
Thank you
Hi Team, i have purchased this theme today Looking refund please initiate
Hi wajidmansari,
Can you tell me why you like to get a refund?
Thank you
Feature request: white label and leaky paywall.
Hi stevenpreece,
Can you tell me what you mean by a leaky paywall?
Thank you
Hi, I mean a metered paywall that allows people acccess to read a certain number of free articles each month before the paywall kicks in.
Ok, i see. We will check it further but for now, we can’t promise this feature will be added in the next theme update.
Thank you
Hi, do you also do custom work? What are the charges per hour? Thanks
Hi corroma,
For custom work, please inquiry us via our profile page.
Thank you
Used to be a good theme a few years back but now totally out dated as per the current standards… Support always reply with the copy/paste answer, we are working on core vitals features yada yada…
hi businesscatalyst, an insider note, we actually already have web vital ready version on our repository. we working on it for quite some time now (version 9). but as an author, there are many to consider. just be patient. we have just released a major version not very long time ago.
tambahan ini sudah saya setting dynamic hasilnya sama aja
Halo Dahyun69,
Tim support kita sudah jawab pertanyaannya, tolong dicek.
Terima kasih
Hello There,
I acquired your theme as a download from Envato Elements. I noticed that you removed the theme from the portal’s line up. Are you planning on returning it with the update?
How can I get an updated version of the theme?
Best Regards, Digital Chica
Hi DigitalChica,
Unfortunately we already remove JNews from elements and we don’t have planning to return it.
In this case, you need to purchase JNews on Themeforest so you can still get theme update, support service and theme license.
Let me know if you have further questions.
Thank you
Friends good night!!! Help me or go crazy !! I can’t remove these Google ads from posts!
There is no ad on Article ADS and it is disabled!
I already searched in Additional Javascript and it has nothing!
I know the support period is over, but I really don’t know what else to do!
Sample: https://www.sopacultural.com/cinema/pilulas-da-pupila/
I also can’t find a Google ad in Header.php !!! I just have no idea where this ad is coming from !!! Thank you very much!!
Hi jpinheiro,
Can you tell me in more detail about which ads that you want to remove? Because I notice you have several ads on the single post page. It would be better if you can send me some screenshots.
Also, if your support license already expired, please try to extend or renew your license, for more info, please check this page https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
Hi … I mean the Google Adsense ads that appear in the articles. I had inserted it when the Theme was Vital, between the Head tags. I removed them, but it continues. I already uninstalled the theme and the problem continues! Thanks!
Hi,
Please try to disable all plugins except plugins that related to JNews. Also, you may need to check the ads option from JNews. For more info you can check this page https://support.jegtheme.com/documentation/advertisement-option/ then find Article Ads section.
Thank you
Friend, I found the problem! I don’t know if you can replicate there! Any Google adsense ad, in any position (header or widget) will automatically load banners for the articles!
I tested it several times and the result is always the same!
I solved the problem using an ad plugin. Look:
https://www.sopacultural.com/livros/jornalista-maxwell-dos-santos-lanca-conto-gratuito-sobre-desigualdades-educacionais/Hi jpinheiro,
Glad to hear if you were already able to solve the problem. Unfortunately, currently, we can’t replicate your issue on our side.
Thank you
Unfortunately, I didn’t do it! I realized that using the HTML code inside this Plug-in, the billing drops dramatically. It doesn’t seem to show an optimized ad! Using the HTML code in the HTML module, I have the problem mentioned! I do not know what to do! Thank you!
So the problem come back? Just want to make sure.
Maybe you can try to check the Google auto ads. If you have enable this option, you may need to try to disable this feature.
Thank you
Yes!!! Absolutely sure!
When I use ADS PRO I don’t have this problem (but it looks like the ads are not optimized), but using JNEWS ADS or just HTML module the ads appear between the paragraphs as you can see in the link below: https://www.sopacultural.com / cinema / so-we-live-international-festival-of-films-on-disability-tera-online-edition-and-free-from-10-to-14-april /
I disabled all plugins, leaving only the JNEWS and the problem continues!
As I said, I know that I no longer have support, but I can create a login and password for you to verify! If the problem is mine, just report …
We may need to do further checking on your website and you can contact us through our profile page.
Thank you
Why can’t I install a theme in WordPress? I bought a regular license..I don’t have access to support
Big shit off topic.. Difficulty installing, You do not have access to support..
Hi Gospodin9,
You can ask for support here https://support.jegtheme.com/forums/forum/jnews/
Please be patient for a while, our support team will help you asap.
If you have a problem when installing JNews, you can visit our online documentation on this page https://support.jegtheme.com/documentation/themes-installation-activation-5/
Thank you
Hello,
I tried to install the theme, as it says in the manual.. It doesn’t work..
Why doesn’t it install like other themes I’ve bought?
Hi Gospodin9,
Can you send me a screenshot of the problem that you get when trying to install JNews? Is there an error message that you got?
Thank you
Please add support on amp Transitional mod for Google AdSense
Hi kamruzaman,
Thanks for your suggestion, we will check this further. But we can’t promise we will add this feature in the near theme update.
Thank you
How many domains I can use this theme?
Hi danielazier,
You can use 1 regular license for 1 site domain. Let me know if you have further questions.
Anyway, JNews is at a discount price now, grab it fast before ended.
Thank you
If we order this .Will we get all those demos shown in preview options or we should choose one of them from those demos option
Hi sanzgrapher,
You will get all demos and you can choose which one you like to import into your website. You can choose to import all demo content or only the demo style.
Let me know if you have further questions and there’s good news for you. JNews is at a discount price now, grab it fast before ended.
Thank you
Hi. I Iike your theme but I need to know if your theme has the following features. 1. Shoppable image 2. Shop the Post. Thanks
Hi kokotee,
1. Did you want to sell some images on your website? Can you provide me an example for more info?
2. If you mean for content restriction, yes we have a paywall system that can do this job for you. For more info you can check our landing page here https://jnews.io/jnews-plus-paywall/
Looking forward to hearing from you.
Thank you
Hello, Please Answer my support ticket , i just opened it 12 hrs ago. thanks.
Hi Norluz,
Please be patient for a while. It’s still on weekend here.
Anyway, can you send me your site URL for further checking?
Thank you
Its already opened Jnews Support Theme , + answer me why Login/Registration do no redirects me to right link?
Hi,
Our support team already response your support ticket. Please check it out.
Thank you
hi, if i purchase your theme could i use it on wordpress multisite with one license or would i need a license for each site.
Hi andyb303,
Thanks for interesting in JNews. May I know did you use multiple domains on your multisite website?
If yes, you will need to have multiple licenses. 1 regular license valid for 1 site domain and their subdomain.
Thank you
Hello,
i like your theme, some questions:
1 – Is the PAYWALL functionality available for only the two new designs, or for the whole theme?
2 – Can all your features be used by any design template you have created?
3 – for faster speed, do you recommend using Elementor or WpBakery?
4 – Is there an App of your theme?
5 – Does the theme have a PWA?
Thank you
Hi WOODYP,
1. Yes, this feature available in the whole theme. You can use the paywall feature in all demos.
2. Yes, all features are available on all demos.
3. It will depend on your need because page speed depends on many factors.
4 & 5. No, we don’t have it yet.
Let me know if you have further questions and there’s good news. JNews is at a discount price now, grab it fast before ended.
Thank you
Hi, what version of bootstrap theme is using. Is it possible to switch boostrap version on latest version?
Hi seo-master,
Actually we use partial part of bootstrap. We only take the part that we really need for JNews.
If you want to switch to the latest version you may need to do custom changes.
Thank you
8.0 and yet no way to customize fonts, when you uninstall demo it leaves styles behind which then affects the new demo you try to install, making the site look very dirty and rough
Hi ibietela,
Which font that you refer to?
For the import demo issue, can you tell me which demo that you get this kind of problem? We will check this further.
Thank you
