357 comments found.
What is the font used for the word “SONIK”?
Hi Seth, it was designed from scratch, is not a regular font. regards
Thank you
Really like this theme but will it be updated to be compatible with PHP 8.0, 8.2? It is buggy unless using PHP 7.4. Also I tried to register on the support site and it is telling me invalid key.
Actually this this theme seems buggy on PHP 7.4 as well (Woocommerce shop breaks). What PHP version does this theme work with?
Hi, you shouldn’t have any issue on both php version. What is exactly the issue?
I got several errors like the ones below until I went all the way back down to PHP 7.4:
2023/01/22 13:49:02 [error] 23759#23759: *3579 FastCGI sent in stderr: “PHP message: PHP Warning: Undefined array key 2832 in /home/www-data/radiopromote/wp-includes/nav-menu-template.php on line 211” while reading upstream, client: 146.19.24.230, server: 52.45.251.120, request: “GET /_profiler/phpinfo HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php8.2-fpm.sock:”, host: “52.45.251.120”
Undefined array key “HTTP_USER_AGENT” in /home/www-data/radiopromote/wp-content/themes/sonik/functions.php on line 299” while reading upstream, client: 24.46.238.100, server: 52.45.251.120, request: “GET / HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php8.2-fpm.sock:”, host: “52.45.251.120”
2023/01/21 15:43:32 [error] 23759#23759: *1790 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught TypeError: Unsupported operand types: string + int in /home/www-data/radiopromote/wp-content/themes/sonik/part-chart-compact.php:29 Stack trace: #0 /home/www-data/radiopromote/wp-includes/template.php(785): require() #1 /home/www-data/radiopromote/wp-includes/template.php(718): load_template() #2 /home/www-data/radiopromote/wp-includes/general-template.php(204): locate_template() #3 /home/www-data/radiopromote/wp-content/plugins/qt-extensions-suite/widgets/qt-widget-chart.php(94): get_template_part() #4 /home/www-data/radiopromote/wp-includes/class-wp-widget.php(394): qantumthemes_Charts_Widget->widget() #5 /home/www-data/radiopromote/wp-includes/widgets.php(835): WP_Widget->display_callback() #6 /home/www-data/radiopromote/wp-content/themes/sonik/sidebar.php(13): dynamic_sidebar() #7 /home/www-data/radiopromote/wp-includes/template.php(783): require_once(’...’) #8 /home/www-data/radiopromote/wp-includes/template.php(718): load_template() #9 /home/www-data/r” while reading upstream, client: 66.220.169.69, server: 52.45.251.120, request: “GET /shop-old/ HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php8.2-fpm.sock:”, host: “52.45.251.120”, referrer: “http://52.45.251.120/parties-of-the-season/shop/”
Thanks for the log. It looks like the site is installed on a testing environment on IP 52.45.251.120 in folder www-data/radiopromote
and some PHP settings are not “normal” for a production site, causing the aforementioned issues.
If you want, please send over your wordpress access via email and we can quickly fix this to avoid this issue. You can send us an email at support@qantumthemes.com
thanks
I don’t think that’s the issue. The errors are complaining about the code, not the environment. The PHP settings are what I use for both dev and production for many many wordpress sites. I run the same settings on my production site as well with other themes without issues. Like I said the errors go away when I use a lower PHP version. Also I am using PHP 8.2 with your PRO.RADIO theme (on the same server) and it works fine. Is the SONIK theme demo running on PHP 8 or 8.2?
Seems to be working with PHP 8.2 now since I’m using the “Main” version of the theme. The problems occurred when I was using the “Radio” version.
Well, the version itself is not descriptive of the environment itself. That’s why WordPress itself has a full page talking about PHP settings
https://make.wordpress.org/hosting/handbook/server-environment/I’m totally sure of what caused the issue and can 100% help avoiding it whatever PHP version you’re running (after 7.2) so if you still have any issue, please feel free to send over your WP login via email or contact us to support@qantumthemes.com for more support with this.
Best regards Igor
I would like to know if it’s possible to remove the demo data plugin from being mandaroty. Like remove it from the alert and for QT Server Check. Thanks.
That’s not possible, sorry, you can uninstall them anyway, not a problem. The notification will stay btw, because too many people were hiding the notification and complaining that they didn’t see it, so we made it fixed. Since those plugins don’t make your site heavier, I’d suggest to just keep them there…
In the alternative, our tech support can made a small code modification for you in order to hide them.
Hello, I hope you’re keeping well. Has this theme been abandoned? There haven’t been any substantial updates for a long time… Also there’s still no elementor support. Are you going to give us an update that will make this theme competitive with other new themes. I did like this theme but I must say, it is a bit outdated now. I hope you will consider offering an update soon, thanks in advance.
Hi, the theme was not abandoned, it’s maintained perfectly functional. No new functions are being added since Envato cutted drastically the promotional budget causing a significative drop in sales, meaning there is no budget to add new big features.
Oh, that makes sense. Thanks for the clarification. I do have one your other themes which is regularly updated. I may try another theme from your development team. Keep well, cheers 
We recently pushed some big updates for Kentha and for Vice, they are newer than Sonik and you may find some interesting features there
Can you theme play private soundcloud tracks? If not is something doable? Thanks
That’s not possible sir, our theme doesn’t provide tools to bypass the security measures of an external service…
We are talking here for my own Soundcloud music tracks that will be hidden as private tracks. Thanks
Thanks for the details, anyhow the ownership of the account doesn’t affect this, unless you set the tracks as public.
By the way you can simply upload the samples to your website directly, in mp3, and skip the SoundCloud embedding.
Thanks
Hello, i buy yesterday Sonik but just find out htat not have ajax ispossible to get a refund? I will like to try Kentha.
Hello, yes this theme doesn’t have ajax page load. Since is not a theme feature and is not mentioned anywhere, that’s not a theme defect that could justify a refund, but if you wish to get any other of our themes that have this option, like Kentha or Vice, then no problem since this would be just a theme change.
In this case, after purchasing one of our other themes, you can open a request for a refund, and indicate “theme change” as reason, and please make sure to add the purchase code of the new theme in the request. it will be approved immediately.
The link is here: https://help.market.envato.com/hc/en-us/requests/new
Our themes with ajax page load:
https://themeforest.net/item/kentha-visionary-music-wordpress-theme/21148850 https://themeforest.net/item/vice-music-band-dj-and-radio-wordpress-theme/10067870 https://themeforest.net/item/onair2-radio-station-wordpress-theme/19340714Let me know please if you need any further help with this, regards
Thanks so much, I will stay will this theme, finally like it, I already own ONAIR theme that is amazing. Will be nice if you can make available a radio plugging addon for Zonik that help tp expand the radio side of this great theme, in the same way you do already with Kentha. Thanks for a great work.
Hi! I don’t know Zonik, if I look for it I only get pictures of Sonic the headgehog… do you have any link to see what it is ?
Oh maybe you meant for Sonik? not sure if is a streaming service that I don’t know yet…
I cannot contact support because they won’t let you sign up with an outlook email, that has been my personal email for years why can’t I use it here. WP Bakery does not allow the drag and drop editing with this theme, it moves slow and if I can’t get support soon I will just request a refund.
Hi, don’t worry we can fix this. Please email us to support@qantumthemes.com and provide your purchase code and username of the helpdesk (or desired one) we will manually activate your account.
Also, this theme allows drag and drop editing, but with the backend editor, not frontend editor.
Hi, congratulations, your theme seems very nice. Before buying it, I’d like to have an info concerning the Audio player cause I cannot see that from the samples.
Let’s imagine being on the page of ARTIST 01. I would like to show his latest release (i.e. ALBUM 01) on his page, ready to be listened, followed by the cover photo of his previous albums (from the same artist, not from other artists). For Example, ALBUM 02 and ALBUM 03. When I click on the cover photo of the ALBUM 02, it will replace the position of ALBUM 01 (showing all titles and ready to be listened) while ALBUM 01 would go down in the album list together with ALBUM 03. While doing that, I should be able to keep staying on the page of ARTIST 1 and read his biography or watch his photos while listening to his music. Is that possible? Thank you in advance.
Hi, our theme doesn’t do this, sorry. It works as in the demos…
We do have another theme that allows to listen all of the artist albums from the artist page: Kentha
https://qantumthemes.xyz/kentha/demo1/artist/kenny-bass/You can click on the Albums tab and from there you can click Play for each album, or simply add them to the playlist.
I been trying to get demo data to install for hours, for some reason i can not create radio channels geting 404 error
Hello! If you need support, you need to please contact us via helpdesk using a valid support service
https://www.qantumthemes.com/helpdesk/We will be happy to login into your website and do anything is required till completing the demo import.
best regards
Greetings, I bought yesterday and I require a help from support. I already left a ticket
Thank you so much
Hello, tickets are answered within 8 work hours. We are based in Europe, GMT + 1
When sharing posts to Facebook the featured image does not show. Instead it shows the favicon. I’ve tried to debug the link multiple times using the Facebook debugger tool with no success. The error stated is: The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id. Please help!
Hi, to optimize sharing contents, you need specific plugins, the best (free) is All in One SEO.
Go to Plugins, add new and find “all in One SEO”.
After installing it, add the free module for Social Sharing
https://aioseo.com/all-in-one-seo-social-meta-panel-optimizes-your-social-shares/ If a link was shared before, after setting the Plugin, remember to debug the link to scrape new infos https://developers.facebook.com/tools/debug/Hey guys! The video doesnt load on mobile or this is an option? It’s 2021 nobody cares about data! Thanks!
Good morning and thanks for contacting us. On mobile, background videos are not blocked by data, but for security policies, at a low level of the device.
Presale Question… In the Radio demo, when I click around from page to page, the music breaks (stops) when going to the new page and begins playing again when the new page loads. Is that the way it’s supposed to operate?
I know your other theme (OnAir2) has continuous play when going from page to page.
Thanks for standout themes!
Josh
Hi! Onair2 has ajax page loading while So ok doesn’t. Did you check also our theme kentha? It has ajax page loading and there is an add-on plugin for radio stations.
Thanks for the quick response! Is there a particular demo of Kentha that I should check out (one that is close to the Radio option)?
I’m most likely going to go with OnAir2
The plugin adds to kentha all of the options you have with OnAir2
Also, Kentha and Kentha radio work also with Elementor and the live frontend editor, while OnAir2 uses WPBakery backend drag and drop.
Plus, we do have other options for radios, I’d suggest to ask via email to support@qantumthemes.com for more links.
.
Hello guys, i have finally decided to change my theme just because after working on it for over a year, i finally got stuck because the theme was not compatible to “any” of the plugins i used to add particular feature like , Name your price, Pay your price, deposits, crowd funding.
Unfortunately all plugins failed due to the themes functionality which uses ajax to add items to the cart. even after disabling ajax it didn’t work.
The author of the theme has been helpful and the theme is great but that’s where it breaks. The author of that theme isn’t willing to fix it , which is the cause for me to start looking for a reliable theme that can add above mentioned features using woocommerce plugins. Especially Name Your Price plugin. Would your theme be compatible with this plugin ? Here is what my page which has this problem.
https://www.hodst.com/wp/product/p-a-n-i-s-y-n-t-h-w-a-v-e/When i add an amount and hit “add to cart” nothing happens.
Kindly tell me so i can get your theme and move on with it.
Hi! The Sonik theme should have no problem with this plugin as it doesn’t use Ajax, to ensure a higher compatibility with third party plugins.
That’s cool! thanks for the reply i’ll finalize my decision in a bit and go for the new theme.
Thank you! Wish you a nice day 
Hello, are you going to update the look and feel of the theme, maybe have an elementor version? I feel there haven’t been any upgrades of note for the past 3years. Thanks
Hi, this was already under evaluation, thanks for your feedback! Can’t provide any ERA though because making the Elementor version of the widgets is actually a very long and expensive task and we may eventually go for it in september or october with a full product restyle, like was done with the Vice theme.
Hello again, I’m just checking if the product restyle is still in progress and when do you plan to release it. Thanks in advance
Hello, yes we started working on it and is scheduled to be published in March. Best regards
Okay thanks, looking forward to it. If possible can you send me a prerelease version. I am willing to help test it on my live website. Cheers
Hi, sorry we don’t send betas out but thanks for your kind offer. Best regards
Great stuff! Looking forward to the update
Hello again, I’m just checking if we should expect the elementor product restyle this month. I was looking forward to it last month but figured you were still very busy with the upgrade. Hope we have it very soon. Keep well
Hi, no that’s out of any possibility sorry. We are talking about maybe september.
Arent you guys gonna build full mobile with beautiful design (with equalizer) for Native Android and iPhone devices? The mobile version on this template doesnt look good at all.
Hello, and thanks for your feedback. Can’t disclose yet which upgrades will be added to this theme, but for sure there will be good improvements for the next months.
No native apps anyway, as this is a theme and not an app for xCode…
Hello. I’ve submitted a ticket and have not heard back from anyone. The Triple View homepage template is not functioning correctly. When I try to click any content from the left and right side content areas I consistently get spinning wheels that never load the content. I’ve tried different types of sections, different devices, different browsers. Same result. I’ve paid for support, please get me an answer so I can get this project done for my client. https://richlycrafted.com/
Thanks
Hello and good morning, sorry for the waiting, but that’s 9am here. Your ticket has been found and answered already. There is a new Sonik theme update under approval, version 1.9.9.3, with 2 PHP fixes for your evrsions of PHP.
It will be available within about 1 hour from the automatic updater or from the download page.
Best regards
Hello. I’ve updated to the latest version and I am still experiencing issues. Please advise.
Hello, for updates on the support, please make sure to use the helpdesk, where the tech team is always online (is commercial office and questions here, for presale and licensing)
your tickets are listed here
https://www.qantumthemes.com/helpdesk/forums/users/rtrotman/topics/best regards
This is not an internet issue, respectfully. I just reproduced this problem on a network with a 1GB synchronous circuit. I also went to my other site on the same shared server and did not have an issue.
This, as you can see, is specific to your theme, even in another environment with business class 1 gigabit connection.
https://share.getcloudapp.com/9ZuxKN54Please seriously investigate the real issue here. I don’t see how it could be a connection issue over this entire region and its not affecting the other sites on the same shared server.
Sir I’m sorry to repeat to please not reply here because this is not support.
For anybody else interested in the issue, I’m posting the test made on your site, where is clearly visible that the issue is only on your computer, independently on the connection speed.
TEST 1:
https://www.dropbox.com/s/x3bkfznrzni563u/richlycrafted.com%20Screen%20Recording%202021-04-28%20at%2013.34.20.mov?dl=0TEST 2:
https://www.dropbox.com/s/1k2lipoolol4r7v/richly%20test%202%20Screen%20Recording%202021-04-28%20at%2013.52.25.mov?dl=0The connection is not something “universal” but specific from one peer to a server.
For instance, we have been all morning unable to reach our servers in USA.
Any other website was working fine, as well as opening other sites in USA out of our datacenter.
Turned out there was a connection issue specific on some datacenters.
I just enabled a VPN and changing routing fixed the problem.
Greetings. Hate to be a bother but I am still waiting on a reply.
Hello, sorry for the waiting, we had a higher workload today. We performed an admin check of your websites. The answer is here
https://www.qantumthemes.com/helpdesk/forums/topic/posts-website-are-hanging/#post-75066There is definitely something wrong with the installation, with the server, witht he hosting, I don’t know, but you’ll see from the video that there is something breaking the loading.
You can see in the same video it deosn’t happen on a standard installation.
regards
I am again awaiting a reply. I’ve done a brand new clean wordpress installation and these problems persist. This is a problem with the theme.
I’ve captured the problems with a clean install here -> https://share.getcloudapp.com/rRuGBpe6
Please give me some kind of an answer.
Hi, you have a reply in the helpdesk
I do not see a response in the help desk. Only my last response. https://share.getcloudapp.com/OAuPNrzq
What is the issue here?
On my site, if you click the link in the header it hangs and hangs. I’ve tried other themes and worked with my host every day this week and all roads point to a flaw in the Sonik theme.
you can click page 2 at the bottom as the thread got paged. Provided credentials were not working, regards
Presale question. Could visitors vote for the song in chart?
Hi! Thanks for your request! On sonik, I’m sorry but this feature is not available, while is included with other themes of our portfolio.
I’d like to present you different options, please feel free to contact us at info@qantumthemes.com so I can list the different themes we have with this feature, and guide you to the perfect choice for your project.
Best regards
1. can it be used for music community? so the artist can create their own account, and manage their information, discography, events, youtube/video playlist, etc…
2. and maybe artist can sell their merchandise, we (as website’s owner) can set commission for each sales, etc…
I need that kind of theme, can’t find it anywhere, for now, your theme seems like the best option
Hi! I’m sorry those features are not part of the theme, you can achieve them via external plugins, but there is no actual “support” for similar functions, nor we ever tested them.
Best regards
