1724 comments found.
Please Check screen shot…. course images are cropped on single course page as well home page and popular course…. how do i change or what ll be ideal size of images ?
https://prnt.sc/11kykqi /popular/home course/ https://prnt.sc/11kz1h1 /single course page/Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic. We will check your issue.
Sincerely
Hello,
Did you have any enviroment with the admin installed for tests? I don’t remember if you have these features:
1 – Export all reports from system, example: all times that student finish a course, etc. 2 – Mark a lesson as complete automatic after user watch the full video or spent a specific amount of time inside the lesson 3 – If we can export all certificates generated for our students without need login as student
Thanks!
Sorry, We have not had these features yet.
I cant update theme. Message: No item. Please check again at https://themeforest.net/downloads Im loggin in envato and purshase theme. Help
Your support license has expired. Please renew your support license to get the best support service. Then go to the Course Builder forum: https://thimpress.com/forums/forum/course-builder-lms/ and create your topic. We will check your issue.
I have registered, checked my purchase code and clicked through to Course Builder Theme as per your instructions and cannot submit a support ticker. This has been attempted several times and purchase code verified, but i keep getting kicked out/logged out when i go to the forum/support page and cannot submit a ticket. I am experiencing an issue with the Events Manager – where you cannot purchase/book for an event. It needs to be linked to WooCommerce payment gateway, and previously was showing the register/book option, and now isn’t. Please assist urgently.
Hi, I check your account has added purchase code, so you can access this link to create a ticket: https://thimpress.com/forums/forum/course-builder-lms/ If you can’t create ticket, Please send us an email to support@thimpress.com and tell us about you issues. We will try our best to help you. Thank you.
How do I change footer sticky menu and also don’t want to display instructor information on single page…pls chk scren shot…
https://prnt.sc/11e1zct1. To change footer sticky menu, you go to Dashboard => Appearance => Menus => Select a menu to edit. 2. To hide instructor infomation, you go to Dashboard => Appearance => Customize => Courses => Single => Disable the eye (https://prnt.sc/11f4fnq)
how to open custom popup on click of Buy this Course button on single course page?
https://prnt.sc/117xymhHi,
Sorry. We have not had that feature yet. And if you have another issue, please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic. We will check your issue.
Sincerely
is there somewhere a stuff page or a teacher page or page for all teachers in your demo?
We don’t build this page on demo but we have a widget that allows you can do it
Bonjour, Il est impossible sur votre site de créer un ticket pour avoir une aide avec le support technique. Quand on se log et qu’on choisie le theme Course Builder, le site nous deconnecte et donc impossible de créer un ticket. Merci
Please try to clear cache and cookie on your browser, or you can use another browser, an incognito browser to create a ticket.
Hi, how can I check information about last update? Do I can update wordpress to version 5.7 ? Is that supported by Theme?
You can read here https://thimpress.com/log/education-wordpress-theme-changelog/
Thank you, but unfortunately there is no information about WP version 
Oh, our theme compatible with WP version 5.7
Hello… I am showing some unwanted text just before login button in login page….. text like “array13{[“text-register”]=>string8}.......” like this…..how can i remove it?
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our support team will check then fix that for you.
please check this link….
https://prnt.sc/1133vgdPlease be sure you install the latest version of Eduma theme
Oh, sorry, that is CBKit theme, let update to the latest version
Good day! I have a problem with the rating on my site. One course has 5 ratings of 5 stars, but suddenly one rating is 2 stars. A total of 6 ratings, an average of 4.5. And on the trainer’s page it is displayed that the average is 2. And so for all trainers. How to fix it?
Hi,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic.
We will check all your issues.
Sincerely
hi…. how do I set menu dropdown icon right side in mobile view?
Please go to the Cbkit forum: https://thimpress.com/forums/forum/course-builder-lms/ and create your ticket. Our support team will check then fix that for you.
Please go to Appearance -> Customize -> General -> Typography -> Edit color -> save. Your support license has expired. Please renew your support license to get the best support service.
hello dear, where is like this chortcode, thim_is_lp_courses_page() . i can find all shortcode, thank you
Sorry, I don’t know what do you want?
I want to know and learn to use lp shortcodes.
You can see all shortcode in this path: plugins\learnpress\inc\class-lp-shortcodes.php
thank you so much
1- It is possible to modify the “add to cart” button to send the user to another page like contact us. 2- It is possible to modify the courses list and add for example an icon about the language of the course. For example if the course is in french, the user can see it directly on the courses lists and course page. Also we have video course with audio and other video courses without audio. Can we show it as an icon on the courses list and course page.
Thanks
Sorry, we don’t have both features you want.
Hello, i have a Pre sale question: I was testing the quiz in the demo but when i click on next is very slow to show the next question, It works that way?
Currently, it work that way but we will change on LearnPress 4.0 coming, we will allow show a lot of question on a quiz to faster
thanks, In the website says “The target of this beta version is for the official release on December 20, 2020.” do u have a release date?
Because some reason, we will try hard to have official realse in 1 April 2021
thanks!
Hi Before i purchase.
1) Is this LMS support stripe recurring subscription ? 2) s this LMS support frensh language ?
Thank you
1. Yes, our theme support Stripe payment 2. Do you mean the French language?
Thanks for your reply. 1- Can you please confirm if I need to pay for another plugin or not, to implement stripe recurring subscription. 2- Yes French language 
1. No, if you purchase our theme, it have include LearnPress – Woocommerce addon so you don’t need pay for another plugin 2. Yes, have French language
HELLO, I want to buy the theme but I have some doubts: 1. I currently use Moodle, and would it have similar configurations? Would there be a comparison, of the difference between them? 2. My courses are all in scorm packages, do you accept any model? or would you have to do a test? 3. About the question bank, how does it work? In moodle, for each questionnaire I upload a bank of 25 questions, and select only 10 for the student to answer alternating randomly, would it be like that too? 4. Regarding selling course packages, I have courses that are made up of 3 or more other courses, how would selling in this format be? Since in moodle I create a course, and release the next ones as it is completed. 5. Would you have more demonstrations of the user page and the course page? 6. Have you already sold to Brazil? Could you give me some as a reference for me to research about it?
1. We don’t use Moodle before so not sure it will have similar cònigurations. 2. LeanPress and Eduma is a different system. 3. No, it will random 25 questions for the student not only select 10 4. We compatible with Paid Membership Pro plugin to sell course packages 5. I’m don’t understand your question, can you describe the detail? 6. We sell on ThemeForest and it is selling for around the world
Hi, my ticket is closed but you didn’t reply… ticket number: #701445. My account is adweb, info@adwebsolutions.it
I re-opened your ticket, our support team will check this issue as soon as possible.
Hello dear my sites icon is broken, how to fix it? https://prnt.sc/102sg97
In this case, please send email to support@thimpress.com, we will check for you. Your support license has expired. Please renew your support license to get the best support service.
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