588 comments found.
So no update for WP BAKERY I see. Your update says it only compatible up to 6.1 so even if I buy WPB it still won’t work with this theme? This has not been what I expected from this theme.
Hi,
It seems there are some misunderstandings. The most recent 6.6.0 version of the WPBakery Page Builder plugin. You can review our changelogs here – https://docs.stylemixthemes.com/splash-theme-documentation/extra-materials/changelog
So please make sure that you have updated the theme to the most recent version.
regards
I have and still having the same problem today. Theme is updated but wpbakery did not update as others mentioned.
Please check the provided link in my previous reply. The 6.6.0 version of the WPBakery Page Builder plugin isn’t included in the last version of the theme.
Cheers
I just bought the theme, installed the demo and only get a spinning wheel. I put a request into your support and it said it would take up to 5 days. I can’t wait that long. How do I get your theme to work or get a refund?
Hi,
First of all, please make sure that you have followed the instructions in the theme manual. Moreover, our support agent has already replied to your ticket.
regards
I am still waiting and continue to not be able to use this theme. It seems like there is an issue with WP Bakery, if I turn off the plugin, I no longer see the spinning wheel and I can see the page. Can you provide any insight as I want to be able to do this website.
Try to deactivate the Preloader in the Appearance > Customize > Site Settings > Style section. The WPBakery is required and it properly works on other websites.
regards
Hello,
i have this theme but i cant import football magazine demos. there are just 3 option to import: soccer, basketball and american football.
how can download football magazine demos?
Hi,
You need to update the theme and included plugins to the most recent versions.
regards
Can Elementor work with this theme?
Hi,
The theme isn’t compatible with the Elementor plugin. All our custom elements are included in the WPBakery Page Builder only.
regards
Hi, Pre-purchase question plz:- Is this theme having next and previous post functionality on single blog post page ?
Regards
Hi,
There is no such kind of functionality in the theme. Let us know if you have additional questions.
regards
Regards
Hi,
1. You can disable the preloader in the Appearance > Customize > Site Settings > Style section.
2. Please submit a ticket using the Support button below and our support team will debug the problem on your website.
regards
Hi, Thanks for point 1. And I already submitted ticket yesterday but not not received any response yet ?
Regards
We have received your ticket and our support agent will answer soon. Please note, the resolution time depends on the nature of the issue. So please be patient and wait for a reply from our support staff.
regards
I’ve updated my theme to the latest version and all of my icons have now turned into little squares. Social icons and icons across the theme. Any ideas to fix would be appreciated as this has broken during update.
Hi,
Please make sure that you have updated the included plugins as well. If so, please send a link to your website.
regards
Hi there. I have checked this and no luck. Here is the link: https://hitchintownfc.bndry.co.uk/
This is a clone of our main site whilst we main all of the relevant updates etc.
Thanks for your help.
Kind regards.
Your website is loading styles from the cached folder. Please try to clear the cache and check your website once again.
Also, try to re-save the settings in the Appearance > Customize section.
regards
Hi – I have tried both of these. I have also deactivated all non-theme plugins and the error remains. Are you able to advise on the next action please?
Kind regards.
In this case, please try to use this custom CSS:
.fa-twitter, .fa-facebook, .fa-instagram, .fa-dribbble, .fa-linkedin, .fa-skype, .fa-pinterest, .fa-pinterest-p, .fa-youtube, .fa-youtube-play, .fa-google-plus, .fa-tumblr, .fa-soundcloud, .fa-behance, .fa-flickr, .fa-git, .fa-delicious, .fa-dropbox, .fa-reddit, .fa-yahoo, .fa-google, .fa-whatsapp, .fa-vk {
font-family: 'Font Awesome 5 Brands' !important;
font-weight: 400;
}
regards
Hi, Unfortunately this did not work. The boxes where the icons should be have changed shape, but are still a box. Edit made here > https://hitchintownfc.bndry.co.uk
Kind regards.
We couldn’t replicate the issue on our test websites. Your problem requires deep investigation. Please renew your support and submit a ticket on our support website.
regards
How did I know that was coming! So the update break things – therefore pay to fix it. Joke!
We are ready to provide you refund if there is a problem on our end.
regards
I have problem with mobile menu only on posts. When I click on any posts on mobile devices nothing is happening. On other pages everything is ok. Can you assist me? http://proba1.igalospa.com
Hi,
Your website, posts, and mobile menu are properly functioning on mobile devices. We have checked on the mobile Chrome and Safari browsers.
regards
Yes, i fixed that, meanwhile.
We glad to know that you have resolved the issue!
regards
We glad to know that you have resolved the issue!
regards
Same problem with the icons…they stopped to show in my page. Using Basketball theme. The search icon and the chevrons not showing.
Hi,
The issue with icons will be fixed in the coming updates of the theme. Our developers are working on this issue now.
regards
with the new update, dind’t work yet! I cant see the icons
Could you please send a link to your website?
regards
I fixed installing the Font Awesome plugin for wordpress. Now its ok.
We glad to know that you have managed to resolve the problem.
regards
Hi Guys the search dissapear of my site please take a look. webasketball.com.ar The search option under the section Appearance >Customizing > Header > Header Appearance section (https://prnt.sc/venxc5) its active. Thanks
Hi,
There is a cached custom style or option on your website – https://prnt.sc/10tzsi7. Please check your cache plugin.
regards
Hi !! i deactivate all plugins but still not appear the search box, how can i make to solve this? thanks.
Please try to use this custom CSS:
body:not(.splash_rugby) .stm-header-search {
display: block !important;
}
We will check the issue on our testing websites.
regards
Works!! Thanks a lot!
You are welcome!
..
We can do sports live streams?
Is it true “ half of the widgets/styles aren’t editable without custom css”
How do i fix the “NEXT MATCH” as its not showing
Hi,
1. There is no built-in feature for live streams in the theme.
2. The theme widgets use the default styles of the theme. If you need specific changes, then you have to use custom styles.
3. Next Match displays the upcoming matches. So please make sure that you have at least one scheduled match.
regards
“3. Next Match displays the upcoming matches. So please make sure that you have at least one scheduled match.”
Where do i find the area to “scheduled match”?
also how do I edit “Breaking New” on top of the page
Update..
“also how do I edit “Breaking New” on top of the page” I found it, only question is the first one related to “scheduled match”
You need to open the Events/Matches section from the admin dashboard menu and edit your events/matches. On the right section of event/match content set up the event date – https://prnt.sc/10ingiq.
regards
Im not seeing “Events/Matches section from the admin dashboard menu” at all
i got it to work…
We glad to know that you have managed to resolve the problem. Please feel free to contact us if you have additional questions.
regards
hello can this be activated in multiple website after the purchase or its just a single activation? many thanks
Hi,
According to the ThemeForest license policy, the theme can be used only on a single website. For another domain, you need to purchase a new license. Here you can review the definition of license – https://themeforest.net/licenses/standard.
regards
I installed the theme. But your theme can auto update the Kazakhstan Premier League table? Or should everything be done manually?
Hi,
The league table gets information on results that you set in events/matches that you assigned to your league table. You need to fill in match results and other details. So league tables will be updated automatically.
regards
I could not install. Writing (Please make sure you have purchased this theme with the account you registered current token). or How to install token?
Hi,
Please follow instructions on how to generate a token and activate your theme. Here is a link to instructions – https://docs.stylemixthemes.com/splash-theme-documentation/getting-started/activate-the-theme-and-import-the-demo-content.
regards
Hello! Can we add in this template Kazakhstan football Premire league table?
Hi,
Sure, it doesn’t depend on the country. You need to just configure the required metrics for your table. The theme was built based on the SportsPress plugin. So I recommend you to review this plugin as well – https://wordpress.org/plugins/sportspress/.
regards
Ok, does this theme have quickstart?
I’m afraid your request isn’t clear enough to me. Could you please clarify your question?
regards
Hi,
we have assigned different employees(“staff”) to differnt jobs. We grouped these jobs together into directories. Our problem: the theme shows only the first job that is assigned to an employee. It should show the activity for the given directory. Example: Employee: John Test Jobs: “Specieal team”, “Videocoordinator” Folder: “Staff”, “Coaching”
When listed under Coaching it should show “Videocoordinator” but it ALWAYS shows the first job, which is “Special team”.
Hi,
That is a part of the SportsPress plugin. Have you checked those sections of the Staff post type without the Splash theme? As we used the data and hooks available in the SportsPress plugin.
regards
Hello,
We are interested for your theme, can it be used on a subdomain / secondary domain while the web page is under construction, then move to the main domain without losing the license?
I would like this theme for a fishing organization, the question is if i can use / configure calendar of events, tournaments, rankings, standings, anglers profiles, anglers team, all what is related to a fishing competition.
Thank you, We are waiting for your reply.
Hi,
Sure, you can use the theme on the subdomain and move it to your main website.
All the sports-related features of the theme come from the SportsPress plugin. You can add custom metrics in the plugin settings. However, the entire design of those pages will be the same.
You can read more about the plugin here – https://wordpress.org/plugins/sportspress/.
regards
Hi, Is it possible to have the list of theme hooks, thank you ?
Hi,
There is no ready list of theme hooks available. You can find all the core functions in this folder ”.../wp-content/theme/splash/includes/”.
regards
Thank you so much
You are welcome!
is there RTL
Hi,
The theme doesn’t support RTL. You can order RTL support modification in our maintenance support department.
regards
After the last update fontawesome icons are not showing anymore.
Hi,
Please make sure that you updated the included plugins. Moreover, are you able to clarify which layout are you using?
regards
