Hi there,

Thanks for writing in!

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please note that WPBakery and Revolution Slider does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

We don’t have a player for this platform. If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Hi there,

Thank you for reaching us!

1. To use google maps it is necessary to generate Google Maps API Key, and you may find this article helpful for this – How To Generate And Use The Google Maps API Keys.

2. To translate any label inside the theme or bundled plugin please follow instructions from this article – How To Use The Loco Translate Localization Plugin. If you can’t find some label inside the theme please add translation for Edge CPT plugin and try searching for label there.

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thank you for reaching us!

Our dev team is working hard at the moment on updating all our themes (you will be notified via email when the new update is online on theme forest).

We haven’t tested our theme with WP 5.8 yet. It would be best to wait until we release an official update, but you can also try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.

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Thanks a lot for your reply. The plugin you’ve suggested worked fine. Waiting for the update.

You’re welcome, glad that we could help!

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Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Hi there,

Thanks for taking an interest! You can remove the element from your page for sure. If you refer to the automatic player this can be disabled within our theme options.

Do let us know if you have any additional questions.

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Nevermind… just needed to update a plugin.

Hi there,

Glad to hear this has been resolved! If you need any additional assistance, we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hello there,

Thank you for reaching us!

For the images and content of sharing, you can install a third party plugin (like Yoast SEO plugin) that is handling Open Graph protocol. This protocol is set of meta tags in head of one web page and is used to define every single piece of data related to sharing – link, title, description, image etc.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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Hi there,

Thank you for your suggestion. Unfortunately, this is the way how audio players work by default. You need to stop other songs manually, there is no option for auto stop. Website as our feature is working on this way, but you could always manually stop it.

Thanks for understanding and we will pass your suggestion to our team for sure.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for taking an interest!

Our themes shop functionality is made with WooCommerce and you can read more about the possible payment gateways. Also you can read more about digital downloadable products.

Do let us know if you have any additional questions.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for taking an interest! We do care about our theme and release regular updates, also once you purchase the theme you do get 6 months of support included.

We do have our theme documentation as well as many great articles, and video tutorials that might help you on the way developing your website.

However our team is always there to help and provide you with guidance and assistance.

Do let us know if you have any additional questions.

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Hi there,

We’re not sure what functionalities you are referring to.

You can see our demo site here. If you have any questions about its features, let us know!

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Hi there,

Thanks for writing in! Within our Rebellion theme you do have an option to import the demo content also if you need assistance with this you can always turn to our support team. Once you have imported the demo content you will be able to customize it with your own content.

Do let us know if you have any additional questions.

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Hi there,

Thanks for writing in! To add more years in Countdown element please go to countdown.php file which is located in this path in your theme files: wp-content/themes/rebellion/framework/modules/shortcodes/countdown/countdown.php

And just add more years as it is shown in the attachment here.

We hope this helped if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please try to add this code to Appearance > Customize > Additional CSS

.edgtf-woocommerce-page .coupon input[type=text] {
    width: 270px;
    margin-right: 5px;
}

We hope this helped!

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Hi there,

1. Could you please provide us with your website URL so we can check

2. Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but we are working really hard on updating all our themes, and we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out.

Also this article can help you here and if you need an immediate update of any of the plugins, feel free to send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with latest versions. We appreciate your patience and understanding.

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Please check the site. I had to make the top banner white for the cart icon to be visible. kokowerk.com. Problem is only for mobile devices. Desktop top banner is running perfect

Hi there,

You can always switch your mobile header to black and add this code to Appearance > Customize > Additional CSS

.edgtf-shopping-cart-outer .edgtf-shopping-cart-header .edgtf-header-cart i, .edgtf-shopping-cart-outer .edgtf-cart-amount {
    color: #fff;
}

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for taking an interest!

Unfortunately we do not have this kind of functionality within our theme. You could possibly achieve this by using a third party plugin for this purpose, however please understand that we can’t guaranty theme compatibility as they have not been tested with our theme.

Thanks for understanding and let us know you have any additional questions.

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