7266 comments found.
I’m looking into replacing an old WP theme with Gem, can you provide me with a temp theme activation code?
Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide more details on your request, thanx
PHP8 support?
Hi, yes, compatible
Hello, I use video post, but at the end of the Youtube Video I see the related videos. How can I hide them?
Hi, please submit a ticket via codexthemes.ticksy.com, thanx
Hi, is there a Mouse Over feature? Thanks!
Hi, TheGem include a lot of different hover and mouse over effects. What exactly do you mean?
Nice. I am looking for a Mouse Over Box on our pricing page – we want to have a List/Table with Full Features Breakdown per Pricing Plan and the single features should be explained in the Mouse Over Box. I could not find anything here https://codex-themes.com/thegem/elements/styled-lists-tables/ which shows this particular feature. Thanks!
There is no such in-built effect, however we can discuss the alternatives, please contact us via our contact form at https://themeforest.net/user/codexthemes
Dear support, is it possible to make the search field bigger? I’m using the search symbol in the menu, and I’d like the “search” field that appears below when clicking on the magnifying glass symbol to be a little wider. Thanks
Where can I Find Header Builder?
I don’t know how to use it.
Hi, would you be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes , provide your purchase code and tell us, which page builder are you using (WPBakery or Elementor)? Thanx
Where is the specification of the installation limit of only 3 active sites by the activation key?
Hi, one regular license allows you to use TheGem only on one active live website, please check license terms https://themeforest.net/licenses/terms/regular
The “Load more” button in the timeline style for blog (Elementor) just keeps spinning and doesn’t load more posts. How can I fix it?
Hi, would you be so kind to provide an URL to the page with this issue via our contact form at https://themeforest.net/user/codexthemes ? Thanx
After updating The Gem theme to 4.7.0 and to Wordpress 5.7 the Theme Options page in my Admin dashboard is very erroneous. A lot of the Theme Options don’t appear, for example I get the following errors: “trying to get unknown option body_colour”. Please can you advise me on a possible solutions to this?
Hi, please provide your purchase code and your URL via our contact form at https://themeforest.net/user/codexthemes , thanx
Hi, in the menu is it possible to open the sub-menu by clicking in the word and not only in the arrow? Now, if i click in the arrow the sub-menu is open, but if i click in the word of the 1st level menu the sub-menu doesn’t open and the page reload. Thanks
Hi, would you be so kind to provide a link to your website so we can check? Thank you
This is the link: https://bit.ly/3rV56yF We want that when an user click on “ricette” the submenu opens itself.
Hi, CSS example:
body .header-layout-overlay #primary-navigation #primary-menu.no-responsive li.menu-item-has-children > .menu-item-parent-toggle {
height: 100%;
position: absolute;
bottom: 0;
width: 100%;
left: 0;
}
body .header-layout-overlay.logo-position-left #primary-menu.no-responsive > li {
position: relative;
}
body .header-layout-overlay #primary-navigation #primary-menu.no-responsive li.menu-item-has-children > .menu-item-parent-toggle:before {
opacity: 0;
}
body #primary-navigation #primary-menu.no-responsive li.menu-item-has-children a:after {
content: '\e635';
display: inline-block;
font-family: 'thegem-icons';
cursor: pointer;
vertical-align: middle;
}
Thank, it works!
Hello
I have licensed the gem theme and there is a problem with icons. They are not showing up correctly. I email you but your email dosnt work info@domain.tld
Please respond and send me email address I can describe the problem in more detail.
Thank you
Hi, please use our contact form at https://themeforest.net/user/codexthemes
Does your theme need to have the Enable jQuery Migrate Helper Plugin to be installed ? Or is your theme ready for the latest wordpress version?
Hi, thank you for your request. No need to enable this plugin, the theme is fully compatible with the latest wordpress version.
In my blog posts I would like to hide/disable the hamburger menu that appears below to title and links to the categories page. The one to the right of the 50 likes on here: https://codex-themes.com/thegem/fullwidth-post-sample-3/?return-bloggers-04 How can I make that?
Also, in that same metabox I would like to change the text to the left of the author name. In previous example that would be the “By”
And as suggestion, would it be possible that the menus of TheGem options in the wordpress dashboard, don’t refresh the page? So you can stay where you were editing.
Thanks.
Hi, Add this code to the custom CSS field in the theme options:
span.post-meta-navigation { display: none; }
The simplest way will be to translate it via the loco translate plugin or you can change it in the file: wp-content/themes/thegem/content-page.php
<span class="post-meta-author"><?php printf(esc_html__('By %s', 'thegem'), get_the_author_link()) ?></span>
For safety future updates copy this file to the child theme before the editing.
About the theme options, soon will be theme update with the completely new theme options, you should like it.
Thanks!
Just found about other problem. If I change the body text color, the color of the title and the body while Im creating a new post in the background dashboard also changes. So if I set the color to white, I can’t see what I’m typing
Hi, would you be so kind to contact us via our contact form https://themeforest.net/user/codexthemes and provide your admin access details so we can check? Thank you
Hi. I contacted with the form twice (different problems) days ago. Still haven’t received an answer, can you please confirm you received the details? And if there is an estimated time to receive an answer/solution? Thanks.
Hi, we have replied, please check your mail
Hello
Can I use elementor for header builder?
Hi, yes, you can
Hello. Can I use html for header builder?
Hi, yes, but it is not needed as it is more comfortable to use page builder for this.
Hi there, we own 8 licenses, however we’re not sure how to tell what site is associated with a corresponding key. Some sites are no longer active, we’d like to remove the keys and apply them elsewhere. Is there a way to do this?
Hi, yes, sure. Simply use TheGem license manager for this https://codex-themes.com/thegem/license_manager/
Hi there, i deactivated my license from one domain and tried to activate it on another but it gives me the error that i can not be activated again. Could you please check ? Thank you
Hi, please provide your purchase code and your URL via our contact form here https://themeforest.net/user/codexthemes
resolved
Hi, I want to use the blog “styled 1” and see a problem in mobile view. After clicking “load more” all other post move up – without formatting. this is only mobile, not pc or laptop. Can this be changed?
Hi, please provide an URL with an example via our contact form at https://themeforest.net/user/codexthemes or via a ticket on codexthemes.ticksy.com, thank you
i can i use your plugin blocks with another theme? (elementor)
Hi, TheGem Blocks is a bundled plugin and can only be used with TheGem theme.
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