Oh actually, nevermind, I fixed the issue by myself.

Hi,

Thanks for letting us know you’ve found the solution

Hi,

We haven’t got any report about that problem. Also, I tested the editor on 4 different browsers. It works. Can you check if your web server meets the recommended settings as guided here and retry after deactivating all plugins except WooCommerce, and switching to the parent theme?

Hi,

Please increase the thumbnail image size in Flatsome>Theme Options>WooCommerce>Product Images>Thumbnail width and wait until all images are regenerated.

Thanks, it worked.

Hi,

I forwarded your ticket #133537 to our Development Team to check.

I still haven’t heard back from your team, nor do I have a way to reach them with the referenced ticket number. Any updates with this?

You guys still with us?

IMG SRC=”https://domain.com/.../image.png” instead of IMG SRC=”https://domain.com/.../image-300×300.png”

Hi,

Please take a look at this doc.

Hi,

Can you submit a support ticket here?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi,

Unfortunately, we can’t offer a trial version. But, you can join our official Facebook Community and get the opinions of our users (~28K) already built a bookstore with Flatsome. Please don’t forget to accept the group rules of the Facebook Community if you decide to join.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi,

Yes. The latest version of Flatsome always supports the latest versions of WordPress and WooCommerce.

Thank you so much, i will purchase this now!!

Hi,

Can you submit a support ticket here? Please ignore the auto-reply that tells your support period was expired.

Hi,

They’re actually page excerpts and generated by WordPress. Flatsome just displays what WordPress or WooCommerce sent. You may need to filter those excerpts manually to avoid.

Hi,

Can you submit a support ticket here?

Hi,

We haven’t tested those plugins yet. But, as long as they work with WooCommerce, they should also work with Flatsome. Flatsome uses the default WooCommerce checkout forms.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assistfhasup

Hi,

Please try this CSS:

.product-small .title-wrapper .category {
    color: rgba(254,77,68,1) !important;
}

Hi,

Can you submit a support ticket here?

No word back from my support ticket yet—please assist!

SOS please advise asap—no one answered my support ticket

Hi,

Please copy the snippet below and paste it into the functions.php file of the child theme.

add_action( 'wp_head', function () {
    if ( class_exists( 'woocommerce' ) ) :

    $wc_fonts_url = plugins_url( 'assets/fonts', WC_PLUGIN_FILE ); ?>
        <style>
        @font-face {
            font-family: 'star';
            src: url('<?php echo $wc_fonts_url; ?>/star.eot');
            src: url('<?php echo $wc_fonts_url; ?>/star.eot?#iefix') format('embedded-opentype'),
                url('<?php echo $wc_fonts_url; ?>/star.woff') format('woff'),
                url('<?php echo $wc_fonts_url; ?>/star.ttf') format('truetype'),
                url('<?php echo $wc_fonts_url; ?>/star.svg#star') format('svg');
            font-weight: normal;
            font-style: normal;
        }
        </style>
    <?php endif;
});

Thank you, works like a charm

Hi,

Can you submit a support ticket here?

Hi,

I’ve informed our Help Desk about the urgency. You’ll get an answer ASAP.