Hello, @parisalex,

I have just tested it at my end and it is working perfectly fine for me on my test site with the very latest version, please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site.

Regards, P-THEMES.

Hello, @kashfulecommerce,

Sorry to say that but there is no such option to add Buy Now button in our Theme, Our theme is based on WooCommerce and WooCommerce provides default Add to Cart button, so you have to try with any third party plugin which better meets your requirements.

Regards, P-THEMES.

Thank you so much for your kind reply! we’re proud to be a part of Porto theme members.

Best Regards!

You’re Most Welcome!!! & Thanks for your understanding.

Hello, @tokashe,

The standard size for the logo image is 200×200 furthermore you can use any resolution which better meets your requirements.

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 07/06/2020. According to Envato’s support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @Marketing-seijsener,

We are sorry that you faced some problems working with our theme. But our theme is one of the most optimized on the market. In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. So we suggest you remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache, or use WP Rocket for both tasks. Also, you can use the GTmetrix tool to see what makes your website slow and optimize these parts of your website.

The traffic depends on a lot of different factors and not our theme only. The only argument from you was your website’s low score on Google Pagespeed. But it can’t be because of that if your real website speed is quite fast. We suggest you read an article from the WP Rocket team – one of the most experienced companies in terms of WordPress optimization.

https://docs.wp-rocket.me/article/85-google-page-speed-grade-does-not-improve

Porto has optimized HTML, combined JS scripts, minified CSS, has style.css generator, conforms all the coding standards from WordPress (and it is checked and confirmed by Envato reviewers while uploading our theme to the market). We are always working on improving our theme’s speed and listen to all our customers’ reports. We release updates every 3-5 weeks so if any performance problems are reported they will be fixed asap.

Checked your site on GTMatrix and here is the result:

https://gtmetrix.com/reports/www.seijsener.com/DMq6j7D3/

Please see the below-given screenshot, This is clearly showing in the below-given screenshot that the Speed of the site is slow because the Images have not been optimized and Compressed and because JS and CSS have not been minified, and because of the Server as well.

https://postimg.cc/LJY7YfJ4

Porto Comes with default Speed Optimization Wizard Option, you will find under Porto >> Speed Optimization Wizard, So you have to use it and Minify the JS and CSS from there as well and use any third-party plugin for Compressing and Optimizing your site Images and also use server cache as well.

Basically, the Speed of the site is something which can be achieved using Customization, So I only able to suggest you the tested solution, Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/en/support/solutions/articles/12000052420--10-porto-site-speed Otherwise, If you want our paid Customization services, you can contact our Customization team or hire a developer.

Regards, P-THEMES.

Hello, @ellanzador,

That is actually the dummy switcher and you have to use the multilingual plugin for it like WPML, Please read and follow the instructions written in our Theme Documentation here:

https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/

Regards, P-THEMES.

Thank you kindly, @WoningontruimingRegionaal!! We are thrilled to know you are enjoying your time with Porto! Those are incredibly kind words, That is exactly what Porto and this team are all about, we do our best to be the best, We hope you are enjoying the latest update and look forward to continuing to work together!!

Hello, @aaziem1,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @lucianocaruso,

I have just checked your site now and it is working perfectly fine for me, here are the screenshots: https://postimg.cc/3WGzx2DK & https://postimg.cc/Mf1L388c

It must be the cache issue at your end nothing else, please try to check your site after claring your site and server and browser cache.

Regards, P-THEMES.

Hello, @ahtashamanjum,

First of all, thanks for showing your interest in Porto WordPress

Compatible and tested with the Theme officially.

Contact Form
Duplicator
Newsletter
Really Simple SSL
Slider Revolution
W3 Total Cache
 WPBakery Page Builder

Does not tested with the Theme officially.

Advanced Shipment Tracking for WooCommerce
Facebook for WooCommerce
mPDF addon for PDF Invoices
Perfect Brands for WooCommerce
Smush
TaxJar – Sales Tax Automation for WooCommerce
WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels (Pro)
WooCommerce Smart Refunder
WooCommerce Social Media Share Buttons
WooCommerce USA ePay Gateway
YITH WooCommerce Affiliates
Zoho Mail

Regards, P-THEMES.

can i test them before i buy the theme? And what about SEO and IIS server ?

Hello, @ahtashamanjum,

Sorry to say that but this is not possible you can not check the backend before purchasing it.

Yes, Porto WordPress is SEO friendly, and compatible with the Yoast SEO plugin as well.

No, It does not make any issue because Porto works with low-level servers as well.

Regards, P-THEMES.

Hello, @vip6009,

First of all, thanks for showing your interest in Porto WordPress

Sorry to say that but this is not possible, you can not check the backend of the Theme before purchasing it.

Regards, P-THEMES.

Hello, @David040,

Can you please explain your issue more clearly if possible with the help of screenshots and with page URL as well on which the issue is occuring so that I’ll check and help you out in solving your issue.

Regards, P-THEMES.

Hello, @GoreBlimey,

I have reset your purchase code, now you can use the same purchase code for the registration of your theme.

Regards, P-THEMES.

Hello, @thush64058,

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

OR

Please watch and follow the instructions showing in the below-given video:

https://www.portotheme.com/wordpress/porto/documentation/installation-video/

Regards, P-THEMES.

It happens after I migrate to another server. Theme is already installed. I have already sent you support ticket.

Hello, @thush64058,

Ok, now, please be patience, once the support ticket will be resolved you will get the reply of your support ticket accordingly.

Regards, P-THEMES.

Hello, @kourch,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

it works!! thank you!!!

You’re Welcome!!

Hello, @pdkpant,

1. It turns out the issue is that trying to save changes in the Porto Theme Settings is triggering ModSec rule 300015 for some reason, which is an SQL injection protection rule, so you have to disable this rule server-wide until you are in the development process, as the ModSec rule that was getting triggered is one of the standard WHM/cPanel rules as of one of the newer versions, so more and more servers are going to have this rule enabled by default.

So please contact your hosting provider on this and ask to solve these issues for you from the server on your site and check back.

2. Please go to Appearance >> Menu and click on the Screen Option showing at the right top corner of the screen as showing in the below-given screenshot and then check to the options you want to show beside Menu and it will appear so just check yes Product categories from there and you will find it beside menu: https://pasteboard.co/HH0S6jc.png

Regards, P-THEMES.

Hello. i’ve disabled it from plesk. it is working . Thank you!

Sound’s Good!!!
& You’re Welcome!!

Hello, @kliudziau,

Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understanding.

Hello, @sambali,

Have you watched and followed the instructions showing in the below-given videos:

https://youtu.be/Xxr_-gLZtjU

https://youtu.be/qlhOBpYDw9Y

You have to edit your Home page using Elementor Page Builder and then edit Inner Column and change the image as per your requirements.

Regards, P-THEMES.

Yes! I achieved! Thank you so much for your support!

You’re Most Welcome!!

Hello, @derjanstein,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @David040,

Please read and follow all the instructions written in the below-given article, I am sure it will help you in solving your issue and if not then please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site.

https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem

Regards, P-THEMES.

Thank you so much, changes are now working except for the buttons as they still remain darker

Hello, @David040,

Can you please share the screenshot of those buttons and the page URL so that I’ll check and help you out in solving your issue?

Regards, P-THEMES.

Hello, @mhafiq,

First of all, thanks for showing your interest in Porto WordPress

No need to use any third-party plugin for color/image swatches, but Porto WordPress by default provides this functionality, please watch the below-given video I have created for you.

https://jmp.sh/Fd7K6ti

Regards, P-THEMES.