601 comments found.
how to play automatic song sitting
Hello There, can you please raise a support ticket here: https://support.motothemes.net/ Our technical experts are there to help you.
How do you enable links for live radio?
Hello there, Right now you can upload the radio link as a track and then call it on the radio section. for more information please raise a support ticket here: https://support.motothemes.net/ Our technical experts are there to help you.
Hi. Is it possible to set it up so that when a person visits the page, a specific radio will start playing automatically?
Hello There, it is possible with the tracks but not with the radio.
probably by programming in some way I think this option exists..because if the song can be played, why not the radio, if by pressing the radio tab on a radio, the radio will start playing in the player
Hello There, Can you please ask the same at https://support.motothemes.net/ our experts will help you with this?
The “Miraculous Elements” it only shows some images when listing the genres.
Hello There, can you please raise a support ticket here: https://support.motothemes.net/ Our technical experts are there to help you
Hello,
i would love to view the backend, this would help me with my decision to buy the theme.
Thanks
Hello There, can you please raise a support ticket here: https://support.motothemes.net/ Our technical experts are there to help you
Your respond to my question:
Thanks for reaching out.
I apologize, we can’t show you the backend before purchasing.
If you want to view the backend, you have to purchase the theme.
Regards,
Kamlesh Yadav and Team
And this is something you couldn’t have told me in the first place on ThemeForest? Wow, what a rip-off! I am glad I did not buy the theme!
Hello There, I apologize for the response. Can you please mail us again on the support desk. We will definitely help you.
The Music starts and stop when navigating through pages, How i can make stop the music when navigate to new page while playing music
Hello There, that is not possible with the current scenario, as the theme is working on the PHP and while browsing, the page gets load and the music player will also get loaded, and is not possible to play the uninterrupted music.
Theme has outdated woocommerce core files. Also there’s no demo import.
Hello There, can you please raise a support ticket here: https://support.motothemes.net/ Our technical experts are there to help you.
created a new account on your support website, however I cannot access it. error: can’t find your account.
Hello There, can you please share email id.
Hello. How can I disable pricing plans and let customers buy tracks/albums with add to cart
Hello There, can you please raise a ticket for the same at https://support.motothemes.net/ Our technical experts are there to help you.
The envato element is not undated to the latest version. It not loading the web page.
Hello There, can you please raise the ticket here https://support.motothemes.net/ Our Technical experts are here to help you.
When i visit the site i just get a white screen. But logged in i can see the site. What’s the fix for this?
Hello There, can you please raise a ticket for the same at https://support.motothemes.net/ Our Technical experts are here to help you with this.
I understand its possible to insert audio commercials between the songs?— But what is meant by it will require some custom work?
Hey There, can you please raise a ticket for the same at https://support.motothemes.net/ Our technical experts are here to help you.
Hello, please Im having problems signing up with the support desktop. Please reach out ASAP. thanks
Hello there , can you please share your mail id.
Our executive will get in touch with you soon.
Im looking forward to that.
Yeah, we have revert you back on the same email, can you please check once.
Its almost a week, I was never contacted. What is the fastest way to get the support.
Hello there, please check your mailbox, you can send your query there.
I got that email and replied but since then no reply. You guys support is something else, I have been really enthusiastic about this theme. Please guys, dont break my momentum. Reply my mail asap please.
Hello There, We have already replied to you, please check your mailbox.
does this support shoutcast for radio streams?
Hello there, Right now shoutcast is not supported by our theme.
Hello, I want to purchase the theme but want to know, is there a feature for bulk upload of songs for admin, so they can upload multiple songs at once. Also suppose we create an album and then upload multiple songs in that album all at once, can it be done?
Hello There, I apologize for this, that can not be done in WordPress just because it is a Custom Post Type, that is why it is not possible to upload the multiple songs at a time.
Good day,
We purchased you theme and so far it’s pretty good. I have a few questions. Regarding the Pricing Plan.
1) How do we link our Paypal accounts to it? I see that I can set that we can easily set the pricing plans under “Plans” https://prnt.sc/y8tg5r and I noticed that it redirect you to Paypal for payment. But how do we link our Paypal accounts to the plans so that money is transferred. 2) Is it possible to set the Pricing plan to a monthly option? 3) How can I test the Pricing Plan? I want to test the Pricing Plans as if I was a user myself. Is there a way to test this using a free option?
4) I figured out how to make a Pricing Plan free but when I tried to purchase a free Plan as a Subscriber I wasn’t to upload tracks to the site?
5) Is it possible to create a plan with unlimited downloads and uploads?
Hello There, Can you please raise the ticket for the same: https://support.motothemes.net/ Our technical experts are here to help you.
Thank you, I’ve just sent a ticket through
Our experts will reach you soon.
Hi there, i want to purchase this them but i want to know if i’ll get everything as it’s including all the demo content and features on.
Hello There, yes you will get everything which we have mentioned on the sales page.
where will i enter purchase code
how to apply fm url in radio please tell me step by step
Hello There, can you please check the documentation, we have mention that how you can set-up this.
how to close buffering before open the site
Hello There, kindly raise a ticket here https://support.motothemes.net our technical experts are here to help you with this.
how to create home page with right sidebar like Gaana.com Because I will place adsence ads
You can add the sidebar in the home page, by selecting the proper column ratio. And then you can place your ads in the last column.
please tell me in details how to create sidebar in homepage
Please check the Documentation, we have mentioned about the sidebar. Here is the documentation link: http://themes91.in/wp/miraculous/documentation/
i divide 3/4 ratio home page but how to apply ads on right side bar please check me site https://santhaligaana.in/
You have ad script, you can use Raw HTML or anything where you can write that JS code.
How to play non stop music,play continue music one by one
You can add music in the playlist, like you can see “add to queue” button in the player.
I see u try fix or install theme, but you can not … this theme is full bags and is not like u decribe on themeforest . I will delete this theme from server .
Dear Sir, the theme is exactly like it is describe here, and can you please contact us here https://support.motothemes.net/ so we can resolve your issues you are getting with this.
Hi , Merry Christmas i just want to ask you a pre-sale question The music player can connect with icecast for live streaming ? and function as a non stop, background player ?
Hello there, can you please raise a ticket here https://support.motothemes.net/ our technical experts are there to help you with this.
yours Software Version WordPress 4.9.? what about WordPress 5.6
Hello There, yes you can upgrade the Wordpress , it will not create any conflict with the theme.
