19044 comments found.
Hi actually i have purchased a theme…I have deleted the theme in other domains now i wanted to install in my new domain but its not permitting me could you please let us know….https://prnt.sc/11qhmqo
We have deleted the theme in all other domains…waiting for response
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
hihi, i purchased the be theme and use it in one website. but now the website is no longer use and i want to use the theme to other website. May i know how to release the purchase key from the old website? thx
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
hello. I was reading through the comments. one question arise with the comments & replies. can we display featured products on homepage which is built with muffin builder? or there’s any limitation to it? please acknowledge on the same.
Hi,
yes, you can. For that, you can use Shop Slider item where you can select only Featured products to be displayed.
Best regards,
Muffin Group team
Hi, Is it possible to use one or more layout on different domains on the same server?
Thanks
Hi,
according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.
This applies to all themes on Envato marketplace and not only Betheme.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
Best regards,
Muffin Group team
I am using Photography style design, I like the dark theme black background content, but the woocommerce pages are not nice, how can I make changes to the woocommerce pages only like Cart, My account, Shop, individual product page, without modifying the default black background design? thanks
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
Okay, thanks for response, done sent!
Thank you, our support team will respond as soon as possible.
Done
Great.
My site was completely destroyed, I do not understand what is happening, there is a serious conflict with slider revolution. I have 3 or 4 licenses of this theme and it is incredible, I think I deserve a quick check of my site.
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
Hello,
I bought this theme and registered it on a domain, the domain has expired and I intend to use it on another domain now that the first domain is expired, I can’t access the panel to ‘deregister’ the theme.
Is there a platform where I can remove domain from the license?
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
Can I use different templates with different domains with the same license or do I keep buying licenses every time I want to use a template?
Hi,
according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.
This applies to all themes on Envato marketplace and not only Betheme.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
Best regards,
Muffin Group team
i have one problem with my license, when I go to activate the license it returns me the following message:Purchase code already used. Please deregister purchase code and remove theme folder on: casa404.com only that this site does not exist more than a year
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
I can’t register my theme because I migrated my site to a new hosting Solved! Thanks
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
How can I place this arrow like 50PX lower? Is there a simple solution?
https://www.vrland.nl/arrowHi,
you can move it down with the following custom css:
.post-nav.minimal.column {
margin-top: 50px;
}
Best regards,
Muffin Group team
Hello there! i just finish a project with my client and i add the licence key to it, i need to put it in his domain, can you please help me?
Hi,
you can easily register license key in Betheme > Dashboard section.
For more details, please visit https://support.muffingroup.com/video-tutorials/where-to-find-and-register-purchase-code/
Best regards,
Muffin Group team
hi!! the problem it’s that i need to unregister from my host test enviroment, and i cant because i delete all the website but it’s still attached to my subdomain
Whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Presales Question: I wnat to buy your theme but if I choose the demo BeSitter2 or BeCakes or BeYoga is those all compatible with Woocommerce and if yes can I have with these demos a shop page? Thanks in advance!
Hey,
yes, you can have WooCommerce with those demos. Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
Best regards,
Muffin Group team
I have a question, is Elementor truthly needed to use all your themes or can I work without using Elementor?
Hey,
Elementor is only extra add-on that you can use if you want. Betheme works without this plugin of course so you do not have to use it if you do not want.
Best regards,
Muffin Group team
I’m trying to register to your support website but the system give me this error: Envato Username does not match provided purchase code.
Believe me, I can’t see any error on that form… I fill it as I did with all the envato support system services.
Anyway I have a problem with my single product page: http://www.theperfecthome.it/prodotto/la-titina/
How can I remove the 4 small square on top over the menu? I think they are 4 related product but they to be fixed below the product and all the informations not on top.
Thanks.
Hi,
if you faced an issue while creating account on the support forum, please send us private message via contact form located on the right hand at https://themeforest.net/user/muffingroup#contact and we will help you.
According to your question, we can not open your site because it is under maintenance right now.
Best regards,
Muffin Group team
Hello! Pre-sale Question!
If i buy a regular license can I build multiple sites? or I need to buy the theme multiple times?
Hi,
according to Themeforest’s Official Licensing Terms, one license allows you to create one end project (website). If you want to use Betheme on a second website, it requires you to make a second license purchase.
This applies to all themes on Envato marketplace and not only Betheme.
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
Best regards,
Muffin Group team
Hello! I used BeTheme many years ago, but considering returning now I see you are compatible with Elementor 
I can see your list of the Elementor compatible demos – does they mean they are actually built using Elementor? I have Elementor Pro – can I use the Theme Builder to create my own headers and footers?
Regards Melanie
Hi Melanie,
yes, it means that those pre-built demos listed as Elementor compatible, are built with Elementor and you can use them with PRO version.
Best regards,
Muffin Group team
Hello! Just a quick comment to the authors so they know. As of today, woocommerce is requiring an update from this wonderful theme. It displays the following message:
- BeTheme contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
I already have the latest, so I am contacting you guys, just in case you didn’t know. Thank you!
Hi,
yes, we know that. Thanks for the message anyway.
Best regards,
Muffin Group team
Hi, I used my product key in a website but now that website doesn’t exist. Now when im gonna use my key and register the betheme in this website, show me the message: “Purchase code already used. Please deregister purchase code and remove theme folder on: xxxx”. What i have supposed to do in this case?
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
Thanks a lot!
You are welcome! 
