423 comments found.
Is there a real pluging to create the courses inside the web or is it only like a shop?
Hi there,
Thank you for taking interest in this theme.
We have developed our own LMS plugin that we use for lessons, courses, questions, quizes etc. http://postimg.cc/D8GvBFBL so there’s no need to use any other LMS plugin.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hi, I purchased your theme a while back. I installed it in one domain but never really went live. Now I want to move it to another domain and finally get to start using it but I’m getting a message saying “Code is already registered for other domain” Can you move it to pcsg.com.ar please? My Qode user is alexc
Hi there,
Thanks for writing in! Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hi there, nice theme! If one purchases the theme, would you be able to supply the layouts in PSD format?
Hi there,
Thanks for taking an interest! Yes, upon purchasing the theme you can always turn to our support team and ask for the PSD files. You can read more about it here.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hi, when i update theme via ftp, and then update the Core via wordpress, the site crashes. What can i do to prevend that? Restored a backup now.
Hi there,
Please try deleting the theme folder, and deleting all theme plugin folders completely before uploading the new theme. Then try installing the new versions of plugins.
Support
Elated Portfolio part of
Qode Interactive
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Hello i want to know if it is possible to view the dashboard of a student how will it look and what are the information include.
I want also to include a chat room with 1.lecturer to student 2.lecturer to all student / Student to everyone in same course 3. zoom call planner
is these options can be done with this theme
Thanks for your responds
Hi there,
You can log in to our live demo with username: test and password: test to see what it looks like.
There is no chat option within our theme. You can try finding a plugin for this, but we can’t guarantee it will work.
Let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hi there, does this theme supports rtl?
Hi there,
Thanks for taking an interest! Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hi! Can you asign students to a particular course?
Hi there,
Only the users can choose which courses they will buy.
Support
Elated Portfolio part of
Qode Interactive
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Hello,
I can’t exactly replicate your events page, what should I do?
The top search bar is unique, while yours is divided into two search fields.
The calendar also presents itself differently graphically.
Can you intervene or help me? many thanks in advance.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hello, I purchased your theme and I installed on my wordpress. Unfortunately there have been some issues and the company had to change domanin name. Is it possibile to transfer the license? The hosting provider will manage the procedure for changing the domain; so I would like to understand which are the procedures we have to follow in order to make everything work. Thank you
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Live Preview doesn’t work
Hi there,
Thanks for writing in! Possible there were some minor interruptions however once we check the demo is working perfectly fine.
Keep us updated on this.
Support
Elated Portfolio part of
Qode Interactive
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After clicking the Live Preview button nothing comes on the screen. I will advise one of my friends but I can not.
Hi there,
We could access it both from this URL https://academist.qodeinteractive.com/ and from the Live preview button without any issue, so please try to access it from another browser perhaps.
If you still encounter issues please send us a mail and our team will check this further more.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Please be able to update the Activist theme to the latest version compatible with the current WooCommerce version.
urgent, help
Hi there,
Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins. As we are not sure what exactly you refer to please at least provide us with your website URL so we can check and explain your issue a bit more.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hi, is there an option to make the sticky menu display when I scroll a page? In the demo page, it shows when I scroll up: https://academist.qodeinteractive.com/
Hi there,
Thanks for taking an interest! Within our Academist Options > Header you do have the option to choose the Header Behaviour.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Is there any survey feature with courses? User can take survey for the course?
Hi there,
Thanks for taking an interest! We have developed our own LMS plugin that we use for lessons, courses, questions, quizzes etc.
If you refer to quizzes you can for sure create quizzes and have them on your courses. You can try user dashboard using test-test/test-test credentials to see how the course will look like from the front end user.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Dear Support -Team, we have purchased an Academist License including WPBakery Page Builder. Now that we have updated the Theme, the Pagebulder stopped working and we are unable to activate/use it. It also fails to update when we updated the theme (we were notified via e-mail about this issue). Our IT support says we will need to purchase WPBakery premium to continue working with it. Is that true or is there a technical issue? Thanks in advance.
Hi there,
Thanks for writing in! If you need an immediate update of any of the plugins, please send us a mail providing your purchase code in it and one of our support agents will provide you with latest versions.
There is no need to purchase the plugin as it comes bundled within the theme and it get updated once the theme does.
You can read more about it here.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hello, I was testing the theme and I activated it but I deleted this site.
Now I am trying to activate the same code on a new wordpress installation but it asks me to deactivate the code, which I can’t do because I delete the testing site and I don’t have access to it.
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
Support
Elated Portfolio part of
Qode Interactive
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The live preview is not working. Could you please fix it?
Hi there,
Thanks for taking an interest! Once we check we could access the demo website so please try it out once again as there might have been minor interruptions at that time.
Support
Elated Portfolio part of
Qode Interactive
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Hi, you have ‘Error establishing a database connection’ on demo site 
Hi there,
Possibly there were some minor interruptions, so please try to access the website demo once again.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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is this theme support live streaming or webinar
Hi there,
Thanks for taking an interest!
We do not have an direct option for live stream however you can always embed iframe with your youtube stream.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Good Morning: The Academist template gives us an error when we turn the page on the blog. The same error occurs with all the pagination options of the theme. We await your response to solve the problem as soon as possible. Thanks a lot.
Hi there,
Could you please provide us with your website URL so we can check this, as it is a bit hard to guess like this.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hi there,
Once we check we do see that you are using an outdated version of the theme, so please update the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hi ..
Is it possible to reverse the description of the courses and the curriculum ? I would like to see the curriculum first, not the description.
Thanks
Hi there,
You could reverse the order with some custom CSS that you place in Appearance > Customize > Additional CSS
.eltdf-tabs.eltdf-tabs-standard .eltdf-tabs-nav{
display: flex;
flex-direction: row;
}
.eltdf-tabs.eltdf-tabs-standard .eltdf-tabs-nav li:nth-child(1){ order: 2; }
.eltdf-tabs.eltdf-tabs-standard .eltdf-tabs-nav li:nth-child(2) { order: 1; }
.eltdf-tabs.eltdf-tabs-standard .eltdf-tabs-nav li:nth-child(3) { order: 3; }
.eltdf-tabs.eltdf-tabs-standard .eltdf-tabs-nav li:nth-child(4) { order: 4; }
.eltdf-tabs.eltdf-tabs-standard .eltdf-tabs-nav li:nth-child(5) { order: 5; }
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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