23247 comments found.
my activation code is stuck in my old domain how to solve ?
Hello, @ezralds,
I have reset your purchase code, now you can use the same purchase code for the registration of your theme.
Regards, P-THEMES.
thank you so much
You’re Most Welcome!
Hello, How can I create a modal pop up with login or register fields like in the image? screenshot: https://imgur.com/a/G0T8sT0
It is very important for me. When I tried creating one in porto theme it is showing form like this. Same form for both login and register. It is showing two buttons and same form in both. screenshot: https://imgur.com/a/h8C2eYT
Your help is very much appreciated.
Thank you
Screenshots are animated gifs so please click on image in imgur website. they are not playing automatically. Thanks
Hello, @vijay1991,
1. Please go to Porto >> Theme Options >> Menu and turn ON the Login/Register from there as showing in this screenshot: https://postimg.cc/8JC69gF3 and then go to Porto >> Theme Options >> WooCommerce and set Login Style as “Lightbox” as showing in this screenshot: https://postimg.cc/p9Wh5MBT
2. No Sorry to say that but this is not possible, the Login and Register options will pop up in a single and same popup and the user has to click on Login and Register buttons separately in a popup, this is the default functionality of the Theme.
And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 04/12/2019. According to Envato’s support policy, renewing support is required for further support.
Thanks for your understand.
Thanks for support. But I request to once review the user registration and login type in the theme in coming updates. For now I’ll use only my account page. I believe it’s a small improvement for great theme such as Porto.
For reference you can try similar way as theme Rehub theme is doing.
Thanks
Hello, @vijay1991,
Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering adding it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
Unable to use purchase code. How can I re-activate my Theme with purchase code?
Kode Pembelian Envato Digunakan situs orang lain
Envato Purchase Code is Invalid or Used
Hello, @raygera,
I have reset your purchase code, now you can use the same purchase code for the registration of your theme.
Regards, P-THEMES.
on categories pages there is an empty space before the products, maybe I am missing an image there? or need to disable someting? a banner or something.
Hello, @Maytar,
This is because you have added the product categories images as showing in this screenshot: https://postimg.cc/D8rtj9qn you have to edit the particular product categories and remove those images or copy and pastet the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.
body.archive.tax-product_cat main#content img.category-image {
display: none !important;
}
Regards, P-THEMES.
it is possible add the filters ajax (gear on the left like in demos) on the shop pages or item pages?
Hello, @Maytar,
Yes, you can achieve it by using a simple trick.
You have to create an attribute as “gear” under WP-Dashboard >> Products >> Attributes, and then assign that “gear” attribute to your products, now you have to go to Appearance >> Widgets >> Woo Category Sidebar and use Filter Product by Attribute widget under it and set it for “gear” attribute, it will work for you, but please note that the particular widget will only work on Shop/Category pages, because this is the default functionality of the Yith WooCommerce Ajax Product Filter plugin.
Regards, P-THEMES.
Hello, I really like the porto theme. But I wonder if the appointment system can be made? How can I do it? I want to buy it because it meets my exact needs, the only thing missing is there is no appointment system. I would be glad if you could help.
Hello, @kazimgokay,
First of all, thanks for showing your interest in Porto WordPress 
You can try with any third party plugin for an appointment system which better meets your requirements, by default there is no such option in our Theme for it.
Regards, P-THEMES.
Your ip address is blocked as spam!!!
I have a problem activating the theme.
Domain: santacasashop.com
Hello, @husamkaloti,
I am sorry I am not able to locate your IP in our Database, Please go to Porto >> Dashboard and deactivate the Theme from there and then again try to activate the Theme with the same purchase code and if finds the same issue then please share your site WP-Admin Login details via our support system so that our experts will check and solve this issue for you on your site.
Regards, P-THEMES.
I sent the log in details. I had to delete the website and reinstall it, so I can’t deactivate the purchase code. When I try to activate it “ Your ip address is blocked as spam!!!” appears
Hello, @husamkaloti,
I have just confirmed from the support department and they said that they already replied to your support ticket #122001, so please check your support ticket reply and reply to your support ticket accordingly, and please do not panic here for the support tickets, our support system works on a queue system, so once the tickets are in the queue above your ticket solved then your support ticket turns will come and once your support ticket will be resolved, you will always get the reply of your support ticket, so always please be patience.
Thanks for your understanding.
Regards, P-THEMES.
would be perfect to have the option to change icon colors on sticky header or pages in general or individual. or have them inverse. Maybe you guys can consider on some next update.
Hello, @Maytar,
For now, you can change the colors using Custom CSS easily.
&
Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
Regards, P-THEMES.
Hello, our shop is not showing up in Firefox. It loads and loads and loads. All updates are done. Chrome, Internet Explorer work perfectly.
If I deactivate all plugins for testing, the problem persists. If I deactivate the theme, then the page works again in Firefox.
I’ve seen various problems with Firefox in the comments here… so it doesn’t seem to be an isolated case with Firefox. Will the problem still be fixed?
Best regards
Hello, @icommerce_63,
Please go to Porto >> Theme Options >> General and turn OFF the “Loading Overlay”, save changes and check back your site after removing the browser cache.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 26/09/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
site stop doing the slide left showing products in cart. when you clicked on the cart top right an slide sidebar scroll to the left showing what is in the cart… maybe I disable somehow? but in mobile it is showing but not on desktop and we need strongly need it. please help me find where tht option is. I beg
Hello, @Maytar,
I have just checked your site now at my end on Desktop and it is working perfectly fine at my end, please see this screenshot: https://postimg.cc/gngWs9VQ it must be the cache issue at your end nothing else.
Regards, P-THEMES.
(i send this as a ticket in p-themes supports system but no answer) Hello In swatches, i am using the image option in color place it’s working without any problem in the original language but in other languages, it shows an empty box
so the image is not copying for another language and even when I am trying to insert the image manually its not working *I am using WPML
Thanks
Hello, @omaryusuf,
Can you please let me know your support ticket #no? so that I’ll ask about it from the support department.
Regards, P-THEMES.
Can the license be transferred to another domain?
Hello, @projectya,
I have reset your purchase code, now you can use the same purchase code for the registration of your theme.
Regards, P-THEMES.
ok thank you
You’re Most Welcome!!
Pre sale questions:
Your theme looks very beautiful and professional
Is there a way I can embed a form in the my account page ? Or is there a way I can modify (remove and/or add elements ) to the my account page?
Elaboration: After logging in to my account, I want to show them a form for them to fill out from the my account page. Its not a shop so I would like to remove the downloads and orders. Is it possible?
Hello, @DaxUr,
First of all, thanks for showing your interest in Porto WordPress
Our theme is based on WooCommerce for store functionality and by default, WooCommerce does not provide the functionality to add/remove the elements on my account page except some Custom Code snippets and you will find thousands of Custom Code Snippets on Google.
Sorry to say that but the first part is not possible and requires Customization “I want to show them a form for them to fill out from my account page.”
Yes, the Second part is possible using Custom CSS easily, if you will purchase the Theme, then you have to contact us via our support system and we will provide you the Custom CSS code for it. “I would like to remove the downloads and orders”
Regards, P-THEMES.
hello, I have already purchased the Port theme. I used it once for trial purposes. I then gave up and used flatsome. (Kaynarcalastik.com I want to use it at another address now. I want to use it at my www.lastikgetir.com.tr address. But my purchase code gives an error. help me pls
Hello, @ayberkgure,
I have reset your purchase code, now you can use the same purchase code for the registration of your theme.
Regards, P-THEMES.
Hello,
Where can we locate the settings to adjust the product title for products in Woocommerce? or possibly string to edit with CSS/PHP.
Thanks.
Hello, @carlcron,
Can you please explain your issue more clearly if possible with the help of screenshots, by default, you can simply change the product title by editing the particular product as per your requirements.
Regards, P-THEMES.
We need to change the default color for the title on all products,
Currently – https://i.imgur.com/6z2OW63.png / https://i.imgur.com/aRglnfn.png We need the text in white.
It’s the h2 product title text – changing h2 in the Porto theme doesn’t change the color of this text.
Hello, @carlcron,
I am sorry, I am not able to see your provided screenshots and you can try with the below-given CSS code, please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and change the color code in the given code as per your requirements.
.single-product .product_title {
color: #e91143 !important;
}
Regards, P-THEMES.
Hi, For some reasons(?) we cannot create a support account and we send you the purchase code also directly! So, our problem is with woocommerce product filters, that we cannot find one working well with porto! One of the main functionality of them is the ajax refresh of the page, but there are many problems with porto, but no with another theme!!!
Hello, @perizitito,
Can you please share your Theme purchase code PDF file with us via our email newsmartwave@gmail.com so that we will check/verify and create the support account for you.
Regards, P-THEMES.
hello I changed domain name but how do i change the domain that is linked to the license?
Hello, @GOZFLY,
I have reset your purchase code, now you can use the same purchase code for the registration of your theme.
Regards, P-THEMES.
Have the same issue with this blocked ip nonsense! Can’t update theme!
And of course I have to use the theme in two different servers, because it is never 100% safe to make all Wordpress and its plugins updates in the server, where the actual live webshop is situated. Can’t afford to mess something up for customers, so I have to test the updates before in the different server. So it is kind of disturbing, when you block IP just like that every time I need to test my e-shop before going live with updates in the right server.
Hello, @DonAndrez,
I have found and whitelisted your IP, Please try again now, I am sure you will not finds this issue anymore.
Regards, P-THEMES.
