Sorry for asking asking but is your theme compatible with the Wordpress v. 5.7.1?

In themeforest it says only 5.6.x

thanks

awesome theme

Hello, I would first appreciate this template, but I also noticed that on all the sites that use this template and therefore there is a error on mine themes: /thegem/inc/post-types/init.php on line 1951, which is directly in the template. any Solution to make this error disappear to all users who use this theme?

Hi, how can I assign a specific sidebar to a page? I want to use Shop side o some specific page.

Is there any upcoming plan of new templates?

How can I deactivate comments on posts

Are you guys Php 7.4 compatible? Something has happened that disabled the addition, edit, etc with Users.

Hello,

the following plugin stopped working abruptly making impossible to restore the website, with the error:

Fatal error: Cannot redeclare vc_iconpicker_type_material() (previously declared in /home/ft1xkt2m/public_html/wp-content/plugins/js_composer/include/params/iconpicker/iconpicker.php:4214) in /home/ft1xkt2m/public_html/wp-content/plugins/thegem-elements/inc/add_vc_icon_fonts.php on line 1643

The plugin is: TheGem Theme Elements.

Please can you let us know urgently?

Hi, I just uploaded the Gem, how to make it shows for public coming soon or under construction page?

after updating I can’t find where to disable post-featured-content image

Hi, I would like to ask you what is the correct code for changing the word “Search..” to “Αναζήτηση” on the menu minisearch input in the child theme, because I can’t change it on the child. Only in the functions of the parent and it is not the right way to do it. Also I have to change the word “Home” in the breadcrums to “Αρχική”. Moreover I tried to use the “My WP Translate” plugin but it not working. Ι really like your theme and I always prefer it, but this time my project is in Greek and since I’ m just a designer, not a programmer I ask for your help Thank you in advance, Tina

Hello, I have a little problem with revolution slider and Cryptocurrency, the animation of the earth no longer appears, could you help me find this animation? Thanks for your help

Hi. I ran out of support, but would like to let you know that with years of updates many critical errors occurred on my site. And it works super slow. I cannot use the admin post/page editor normally. Recently I have also received a note:

An error of type E_ERROR was caused in line 2871 of the file /home/XXXX/public_html/wp-content/themes/thegem/plugins/class-tgm-plugin-activation.php. Error message: Out of memory (allocated 57147392) (tried to allocate 8192 bytes)

Looks like there are lots of problems in the code execution. :// What do you recommend?

Hello,

I see that on my mobile I have the logo not quite in the middle as I will want it. How can I solve this? https://prnt.sc/1215rpb

I have ran out of support, I havent used this theme and I cant contact via ticket. It says I have exceeded my license, but I don’t have this installed on any sites. I did once have it on an old website briefly because Elementor wouldnt work properly with the blocks. Is there anyway you can look at this as there is no other way to contact you. I want to put this on a fresh website asap.

​I am unable to edit Banner, Logo, Text, Header Footer . When i edit/change Text, Replace banner the Update button in green loads for a while and shows ” Server Error (404 error)” .

• Followed different tutorial on Youtube to change to PHP 256,
• Disabled all the plugins to see if there was any conflict. Please help, what could be the issue. I would like to know what is the problem because i want to know where is the issue so that i can solve it if there is any issue in future, Appreciate your help.

Hi there, we own multiple different licenses. Some of these are tied to longer active projects that we would like to reuse. I don’t see a way to remove a license from a domain. What’s the best approach to this?

Hello. My support just expired and now my website is hacked. I have a security company taking a look but the site is redirecting. Can you message me back channel and take a look at your code and see if anyone else was recently hacked. My plugins were up to date.

Hello,

I couldn’t find any documentation on how to center the logo. can you please send me the instructions on how to make the logo center?​ thank you

https://prnt.sc/11v83v1

Some blocks not upgraded ? i still couldnt see on blocks..

Hi,

I am trying to import the Cryptocoin demo, but some items are missing like logo, mailchimp form etc.

Kindly note that all plugins of the theme are installed before the demo import.

thank you in advance