917 comments found.
Thanks
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Hi
Hi,
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Hi there,
When I try to change slide content, I do the modifications but when I click save. A text appears and tell me “Please wait a moment” And I can’t save it.
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Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
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Hi,
I have purchased this theme , it is very nice theme and all working fine. But I am facing a issue now as below.
In the header part http://globetek.brahmmidigi.com/ if I mouseover on last 3 menu items (Current & voltage sensors, Semiconductor & RF and Contact) its not working or not showing dropdown menu also, totally these 3 items are not working on mouseover. you can see from above link.
Please help us to resolve this issue ASAP.
Thank You.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
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hi !! if I buy this theme , I can use the demo pictures ? or its copyright protected?
Hi,
The images are for demo purposes only and are not included in the purchase package. You can import demo content with real images like on the demo page, but then you need to replace the demo images with your own images.
We will provide you with links to the image purchase page when you want to use some of the images for your site.
Thank you!
Hey im with a problem, i cant translate the “LEARN MORE” on the category page( http://sh-pro86.teste.website/~lubrac07/remederi3/category/canhamo/ ). I even tried using the Loco translator plugin but it does not work too. Can u guys help me?
Just for you know, i dowloaded your plugin using envato elements, I dont have the purchase code so i can subimit a ticket! By the way when i try to validate with envato i get redirected to the same page.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Getting the following error when trying to upload the theme to WordPress. The system stays stuck loading the following:
Error: Installing theme from uploaded file: themeforest-cRdUa2o3-engitech-it-solutions-services-wordpress-theme-wordpress-theme.zip Unpacking the package…
Could not copy file. engitech/404.php
I was able to copy over the Theme and activated it using SFTP. However when I am trying to install the required plugins I get the following errors:
Installing Plugin Elementor Page Builder (1/8) Downloading installation package from https://downloads.wordpress.org/plugin/elementor.3.2.2.zip… Unpacking the package… An error occurred while installing Elementor Page Builder: Could not copy file. elementor/core/admin/admin-notices.php.Installing Plugin Kirki (2/8) Downloading installation package from https://downloads.wordpress.org/plugin/kirki.3.1.6.zip… Unpacking the package… An error occurred while installing Kirki: Could not copy file. kirki/class-kirki-autoload.php.
Installing Plugin Meta Box (3/8) Downloading installation package from https://downloads.wordpress.org/plugin/meta-box.5.3.10.zip… Unpacking the package… An error occurred while installing Meta Box: Could not copy file. meta-box/inc/about/about.php.
Installing Plugin Contact Form 7 (4/8) Downloading installation package from https://downloads.wordpress.org/plugin/contact-form-7.5.4.zip… Unpacking the package… An error occurred while installing Contact Form 7: Could not copy file. contact-form-7/admin/admin.php.
Installing Plugin MailChimp for WordPress (5/8) Downloading installation package from https://downloads.wordpress.org/plugin/mailchimp-for-wp.4.8.3.zip… Unpacking the package… An error occurred while installing MailChimp for WordPress: Could not copy file. mailchimp-for-wp/config/default-form-content.php.
Installing Plugin OT One Click Demo Content (6/8) Downloading installation package from https://oceanthemes.s3.amazonaws.com/plugins/soo-demo-importer.zip… Unpacking the package… An error occurred while installing OT One Click Demo Content: Could not copy file. soo-demo-importer/includes/class-content-importer.php.
Installing Plugin OT Portfolio (7/8) Downloading installation package from https://oceanthemes.s3.amazonaws.com/plugins/ot_portfolio.zip… Unpacking the package… An error occurred while installing OT Portfolio: Could not copy file. ot_portfolio/ot_portfolio.php.
Any assistance would be appreciated.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Is this theme supports mega menu because as per our requirement we need to mega menu and we tried some plugin but doesn’t work. Can you please give us the clarity
Hi,
Yes, our theme support Mega Menu, by using our Mega Menu plugin: http://oceanthemes.net/docs/engitech/4-mega-menu/
Other problems need support, please submit a ticket: https://oceanthemes.ticksy.com/
Thank you
Hi, I have a problem with the template. I can’t modify the home page and if I modify the logo on the top, it changes on the all pages, but not in the home page.
best regards Luca
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello I have a presale questions: 1) With this template , Can I put a big slider with video in home page? 2) Can I configure transparent background for Main Menu, and put this menu above the Slider in home page. Waiting your kindly reply
Hi,
1, You can easy to check our demo with header transparent background: http://wpdemo.archiwp.com/engitech/home-8/
2, Yes, you can put a big slider with a video on the home page.
Thank you for your interest in our theme!
Can’t change single post blog breadcrums separator I was trying to change this breadcrum separator but I haven’t found where to change and I don’t know if the guteberg has this option. I would like to change from “_” to “-“.
The page I need help with: http://sh-pro86.teste.website/~lubrac07/remederi3/2020/02/06/historias-com-cannabis-medicinal-relato-de-tratamento-para-fibromialgia/
https://prnt.sc/11urswaHi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hey, i dowloaded your plugin using envato elements, I dont have the purchase code so i can subimit a ticket! What should I do? By the way when i try to validate with envato i get redirected to the same page.
Hi,
Sorry for the reply delay, I have a solution for your problems:
1, Use the child theme to Overriding Parent Theme Functions in Your Child Theme: https://www.dropbox.com/s/sr98tyjq1xtns42/engitech-child.zip?dl=0
2, Guide for you: https://webdesign.tutsplus.com/tutorials/a-guide-to-overriding-parent-theme-functions-in-your-child-theme--cms-22623
3, In parent theme -> template-tags.php -> copy function “engitech_post_meta” to your functions.php in your child theme and edit code.
Thank you!
Hello,
I’m attempting to import demo data and it says Import completed but no demo data gets imported. I did activate all plugins before importing per video instructions
Please help
Hi,
1, Please install the theme on new website without old data.
2, Please config your hosting before import demo content: https://oceanthemes.ticksy.com/article/15372/
3, We’ll check and provide solutions for you via our support system: https://oceanthemes.ticksy.com/
Thank you!
Hi – My theme appears to be missing page templates and the ability to edit them with elementor. My shop page has no ability to be edited by wordpress and does not contain any demo data as per the demo theme
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello, I have few problems with engitech theme. 1) Old pages (already published before installing the new theme) doesn’t have margin and they are all aligned to the left border. 2) How can I edit the page header inside blog posts? I can personalize this section on pages, but not on blogposts. 3) On mobile I can’t see some elementor fields (expecially when I have 2 column. 1 of the 2 columns doesn’t show).
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Buenas tardes, desearía saber si puedo cambiar el tema que inicialmente compre themeforest-IOIwpZFA-engitech-it-solutions-services-template ya que no es compatible con WordPress y solo lo es con Bootstrap, igualmente daría el excedente, esta licencia no me sirve !! agradezco su tiempo!!
Hi,
Please submit a request refund for the Engitech HTML temaplate version and buy the Engitech WordPress version.
Thank you!
Hello, I just purchased this theme but I got only 2 demo homes, and also psd files are missing. Where are the rest of the demos?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
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i am getting this error ” ‘[KTrafficClient] Something is wrong. Enable debug mode to see the reason.’;
Hi,
If you have a regular license from themeforest.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, how to change logo in Home page?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello,
I’m trying to edit the blog page and I can’t. It seems there’s no way to modify it. How can I add the right header, footer and category contents to it?
Best regards, Alejandro
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, We have created a new menu and selected the use as primary option; however, the previous menu remains. How do can I remove the standard menu. I did a screen capture video to show the issue. Please let me know if there is a place I can post to show the issue. If you have more questions for clarity I’m happy to answer. Thank you.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
