12799 comments found.
hi, is that compatible with php 8? thanks
Hi
Yes, it is compatible
Pre Sales Question: Hi, I really like your theme. You guy have done well. I am trying a build a new site for my company and I was wondering if I can
1. Create Pie Charts, Bars and Counters in the listing page. We want to use these to show facts and demographic information about a location.
2. Be the only one creating listings as it will be our site for customers. Users can have login option but no analytics about pages. Perhaps something that shows previous bookings. If dashboard with no analytics is not available then can I disable the dashboard for users and only keep it for admin
I look forward to hearing from you.
Thanks
Hi
1. Unfortunately no. Maybe using plugins and inserting them via shortcodes, but not natively
2. You can be the only one creating listings. There’s no booking option available
Hi
Please use helpdesk.27collective.net for customer support
Is there a reason you don’t include the original, unminified JS that’s used in the theme? It is very difficult to make modifications to the default JS behavior (i.e. in frontend.js) because of this.
Hi
Please message us through the contact form or helpdesk.27collective.net
I sent a message through the contact form several days ago but have not received a response yet. Your helpdesk tells me that I cannot post a question there because I do not have an active support license.
This is not a “support” request for the theme. I am a developer who is capable of modifying the theme’s functionality myself. The issue is that I discovered you don’t include the original, unminified JS in the theme.
This is the first theme I’ve purchased here that doesn’t include the original source code for the theme’s JS. When a theme listing page says that “JS Files” are included, I think it’s reasonable to expect that these are the original files, not minified derivatives.
Please let me know if you can address this issue. Thank you.
Hi
Apologies, it was a weekend and we were not active. I have forwarded your message to one of our devs and we’ll reply later today
Thanks so much for your help, and for creating this great theme!
Hi
We’ll try to add this in an upcoming update
Hi
You can with some CSS but then you won’t be able to filter anything
No
Hi. Nice theme. How do I access the super admin? Thanks
I noticed Admin can’t view User’s Stats from dashboard. Pls help.
Hi
What do you mean by superadmin? You access admin dashboard by visiting your site.com/wp-admin
Admin can’t view individual user stats. You can integrate google analytics to your site for that purpose.
As the comment area is mostly for pre-sale questions, in the future please post on helpdesk.27collective.net instead when you need assistance.
Thanks
Hi, i seem to be having issues adding shape dividers on pages using Elementor. Is this a known issue or specific to me?
Thank you
Hi
Can you make sure you have updated to latest elementor version (elementor pro aswell if you are using it)?
Hi, I added a listing type on the search form on the home page and I can’t change the order, even putting it as the last one in the shortcode always appears as before. How to solve? Thanks, David.
Hi
Changing the order in the shortcode should affect the order visually. Not sure why that’s not working.
Alternatively, delete the shortcode and add the search form using 27 > basic form widget.
I tried with basic form widget but i have the same problem.
Please share site URL/admin access on helpdesk.27collective.net so we can check. I’ve tested this locally and I don’t see any issues with ordering so it must be something causing it in your site
I’m having trouble accessing support, it tells me that the password is wrong and if I try to reset it, I don’t get any emails, also checked for spam.
I have emailed you a new password. Just in case, if you need to do the same in he future try checking the spam folder
I tried with the password that you sent to me but doesn’t work
Please try it again now using that same password I sent. I logged in myself to verify it’s working
I’m logged in, but I have this warning: Your support license is expired, please renew it in order to avail our support services.
Hi
Our support system is connected to Envato API and you can’t post questions if your support period has expired. https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportOk, so I can’t fix without renewing support despite it being a bug?
Hi
It can’t be a bug as there are no other reports of such an issue from anyone else from thousands of ML users. I also have made a video below testing and verifying the reordering is working in a clean mylisting installation, latest theme version:
youtube.com/watch?v=QJo0XqFeyOI
So in your site, some 3rd party plugin/modification may be causing it, or something else such as outdated theme version. To find out, our developers have to access the site
O, i tried everything, also disable all plugin, but nothing happen. Can i send access’ data by email?
Check theme version, which one are you using?
Use the form in our profile to get in touch
hi i tried to translate add listing icon by getting into the page directly through pages but after i edited it just vanished can you please tell me how to create another front end page ?
Hi
Please post a ticket on helpdesk.27collective.net and provide your site and login access so we can check
Hi!
Is it possible to create a package that give credits to the user?
Example: I’m a Head Hunter who wants to hire an employee. So I buy a package that gives me 10 credits to see the phone numbers on the professional resumes I want (single listing page).
Every time I see a phone number on a professional resume I lose 1 credit.
Thanks
Hi
Unfortunately we don’t have option for that. Listing packages are used to monetize listing submissions. They are not membership/content restriction packages
S It possible that the search filter is by distance?
Hello?
Hi
There is option to search by location and proximity to that location. Check demos
Hello everyone! Great theme and amazing support
We have a question here if it’s possiable to dig deeper in search forms, We are trying to build a filter for university listings with categories and pricing but our problem is many universities have same category with a diffrent price.
How can we add an extra action in search field that take extra inquiries ?
Example in this link: https://oktamam.com/apply
Our own website: shorturl.at/suDX4
-Is it possiable to load data depending on a specific field ?
-For example we have colleges in different cities with same majors but in different prices.
-The question is “how can we filter majors prices if the they are exsisting in more than one college?”
Should we create the same major more than once, and give it’s price?
I hope you got what we mean here.
Regards!
Hi
Can you please post a ticket on helpdesk.27collective.net and also explain a bit in more details this part “How can we add an extra action in search field that take extra inquiries”. Our developers will assist you there. It’s a little hard to understand as the site is in arabic it seems
Best regards
Hi, your theme is very good and so beautiful but needs a field to customers can write tags for their listings, not pick a tag from list, write tags;)
Hi
That is already available
i don’t see this option in “add listing” fields!
This is not enabled in our demo but you can enable it in your site
How?
Hi,
I bought this theme a long time ago. I was really impressed with it and you guys have pretty great support.
That said, I have a few new concerns before I consider renewing support.
With Google being pretty clear about speed being very important going forwards, I’ve done plenty of speed testing and sadly, this theme is just loaded with bloat issues that are starting to come in to question now that Google is making some big changes.
As a directory theme, there’s already a lot going on as expected. Adding to that the some unnecessary javascript, the way-to-heavy use of Elementor, the requirement of WooCommerce, etc. and you takes what COULD be an amazingly fast a light directory template and make it rather unusable for anybody looking to rank well or build at large scale.
Is there any plan to revamp for a major version release and scrap some of the excess? I think many would love the ability to add just what they need, rather than have to figure out if they can remove certain things. Just as an example, I myself have no need for maps, WooCommerce, and most importantly Elementor. As great as it is for design assistance, it’s no longer a worthwhile sacrifice with CWV coming. Even worse, I have no way of using important parts of this theme without Elementor, and Elementor makes a mess of design if you ever want to stop using it.
There’s so much that this theme does perfectly, and it’s so incredibly unfortunate to have no choice but to avoid it or learn so much PHP that I can strip it down to it’s most basic functionality. Are there any internal discussions to overhaul and/or start to remove bloat going forwards, or might I need to look at other solutions?
Hi
I understand as a customer you have your opinion and I respect that, however I can’t agree with something that is not correct and I will try to explain why.
First, there’s no “unnecessary javascript” at least not JS that we wrote, and there isn’t a “way to heavy use” of elementor. Elementor is what it is, you can’t integrate elementor in a “heavy way”. You can build heavy pages as a user of the theme but elementor is what it is, a tool which you can use to build something.
The (only) issue with google page speed test, is the mobile performance of this test which is unrealistic especially for a directory theme (test similar sites like airbnb or similar themes like listing pro which have worse results).
This test ignores the whole concept of “responsive websites” and demands a mobile website to be designed and optimized exclusively for mobile. This may be fine for some static business site with some text and 2 images, but not in this case.
The test is also not fair because it does not reflect accurately the speed of the website. Our demos for example load in sub 1 second testing with any other tool and accounting for latency (testing close to server location) https://tools.pingdom.com/#5e461a576fc00000So a low mobile score on this test, means the arbitrary standards that some folks at google have decided are not being met. To solve that, the best results would bring a separate mobile only web app that is served to mobile users. This solves one issue and creates many others because it becomes very hard to maintain the website.
A website built with Wordpress, Elementor, which uses dynamic maps and loads some fonts and nothing else, not even a single image gets a ~50 mobile score. This is testing a blank page of a blank theme which is not MyListing. This means before we start writing a single line of code we are at a disadvantage.
Here’s a graph of different parts of the theme and how they affect the google page speed score https://i.imgur.com/XJitz6O.jpgThat means you can remove the entire mylisting theme code, every line of code that we wrote, use a blank theme and you would still be in the red area of that test.
Based on the graph and what you said, you can remove different things that you don’t need.
- Woocommerce, it is a required plugin but if you are not selling anything or have any use for any of its features, delete the plugin either via FTP or cpanel file manager
- If you are not using maps, then you can dequeue the map scripts using this snippet
add_action( 'wp_enqueue_scripts', function() {
wp_dequeue_script( 'mylisting-google-maps' );
wp_dequeue_script( 'google-maps' );
wp_dequeue_style( 'mylisting-google-maps' );
wp_dequeue_script( 'mylisting-mapbox' );
wp_dequeue_script( 'mapbox-gl' );
wp_dequeue_style( 'mapbox-gl' );
}, 99 );
As for elementor, you can’t design pages without elementor, at least not the pages where theme widgets are used.
On top of this, of course caching/minification should bring some improvements to the score
Also, you can enable/disable different things based on the page using a plugin like Asset Cleanup
Best regards
friends, there is a big error .. when I translate to Spanish, the pages of bookmarks and my listings in the administration area, stop working .. they only work in English .. could you tell me what to do please
Hi
Try resaving permalinks in wp-admin > settings > permalinks
Hi, i can not access the support. I registered 24hours ago but can not login or renews my password.. any help please ?
Hi
What is the username or email you used when registering?
contact{@}novalisoffice.com
Luka34 is the username 
Hi
I have emailed you, sorry for the trouble
Hello, why did your theme suddenly change from sending coordinates from Google to sending the name of the place when one taps on “Get Direction” on a listing?
There are location names which are NOT on Google Maps, your former method of sending the coordinates instead of the name to Google worked JUST FINE.
Hi
Please use helpdesk.27collective.net so our devs can assist
It’s not a personal issue. I have experienced it on your demo where a listing “Patriot Square” is showing on google map “CANT SEEM TO FIND THAT PLACE”... Your devs should look into it for the public as that is the basic essence of this theme…LOCATING PLACES OTHERWISE NOT ON GOOGLE MAPS
I’ve designed my site using ocean theme but I now need tge functionality of my listing. If I change themes will it drastically change my site?
Hi
Depends how much you relied on elementor and how much on ocean theme specific features
Is this compatible with wpbakery?
Hi
Our widgets are not available for wp bakery, so you could use wp bakery to design only the pages where you don’t need any of our widgets e.g a contact page or about page with static content