158 comments found.
thanks 
Khelo-child is a child theme of our khelo theme. So you have to install from Appearance -> Themes
I really like the demo 6 but do i have to put all the table data fixtures and standings matches by hand or there is automated plugins or something can be used?
We have own plugin for managing it. No extra plugin. Hoping you will get your answer. If any questions you can ask us. Thanks
so its not auto? i have to insert all the data is that correct? for example if there is change to the table fixtures or standings i have to manually edit it?
Yes, you have enter all teams/ league info – matches, results, players info from admin then it will come auto. Thanks
ok thank you! hopefully last question lol can i add google ads or some kind to make money?
yes you can
If needed any help for anything our support team will help you. Thanks
Hi. This new dark home page does not match the other blue pages. Is it possible to change these pages to match the home page?
You can do it easily by changing the dark graphics. Other colors you can change from theme options. Thanks
Just bought the theme, ask me for the code, once I enter the code and press active the page go blank. No activation happen, I needed to work inmediatly in a project. I start to think was a bad choice my purchase, never happened this before with other themes.
Send your site admin access & purchase code so that we can check it for you. Thanks
Hello, How can i disable newsletter from footer? I want to hide it.
Hello please can you help me understand this on the Premier League Table if we use the default option in the point table style where all the fields is what we require in the detailed layout then the order is messed up but if I use the sidebar style where only the Won Lost and Points is display as a shortened version on the point table style it seems to order it better but not actually correct because if you take the goal difference with the teams two team with the same amount of points should display in the right order but taking the goal difference into consideration in terms of position in the ranking.
Please advise if there is a fix for this.
Thanks in advance
PS. The site is looking better every day but as we seem to update the contents with the latest points scores games and posts little minor glitches come up.
Trust there is a solution NB: wp-admin login is the same
Hi, Please check now your site and you can also adjust it form here as like order 1,2,3 etc http://prntscr.com/1yaowdq
Please check your email at support for assistance with menu back colour issue not displaying correctly on all pages but work on the home page.
I already sent you reply in email. Please share access so that we can fix it for you. Thanks
I have sent you the access twice previously and again now , please check as the access details for your support login has not changes. Kindly assist as urgent as possible. Thanks you in advance
I tried to check using last username and email. Not worked. Thanks
Hello, I want to translate positions of the players in carousel (ex. Slide3 Carousel on homepage). No positions are able to translate but there are Custom position. According to the code, this should take the Custom position if i set default on Select Player Postion…. but is not working.
if($custom_position): ?> <?php echo esc_html( $custom_position ); ?> <?php elseif( $position ): ?> <?php echo esc_html( $position ); ?> <?php else: endif; ?>
Where can i look for Defenders, Goalkeepers, Forward….etc to change the name as i want ? Not even from Loco Translate i can’t find it.
Send your site url and admin access. We will check it. Thanks
Sent it now.
We will check and update you
As i see, after this update the players positions are again in english, not sorted as i want to. Goalkeeper, defender, etc… What should i do now, because is still nowhere to translate this positions.
I have bought 2 themes, for 2 different website, and on both is the same problem
May be last time directly worked on pot file.Please try to create ticket with your issues so that I can update theme also so that it will not affect your site if you update your theme. Thanks
Hello, I am very disappointed that I have an issue with the league point table not displaying the entries in the right order and have asked for support through the support ticket system but have got very vague answers and it did not solve my problem. Its now two weeks gone and I have even provided full administrator access to my site and received a reply last week that it was weekend and that I would get sorted out on Sunday last week. It is now Thursday and the next Sunday is coming and have sent further emails but NO HELP. My client is now demanding a refund because I cannot sort out the issue. This poor support of yours has now put me in an embarrassing situation. The refund is not the issue but it show that we are incompetent and cannot support the work we produce while we rely on online support from our theme developers. You will probably reply to say that you have replied to my ticket, YES you have but the issue is not sorted out as yet. SO WHATS THE STORY are you going to sort it out as I am still in my support period. THIS IS EXTREMELY URGENT ! Please we need better service than this ?
Seriously I think maybe it will be better for me to get a REFUND and we could then buy an alternative theme that works. So very disappointing after all the time spent working on the site and almost being there but unfortunately there is NO REAL SUPPORT provided despite being within the support time frame. Will definitely NOT EVER recommend this theme or developer to anyone. So disappointing that I have to now look for outside support. Maybe you should just be honest and say that you are unable to fix the issue so we can move on, Why delay and waste everyone’s time by just being silent. Surely the problem wont just go away !!!!!!!!
Just so everybody knows it is NOT 2 days that I am waiting but two weeks after sending numerous emails to the support team. Sounds like a bunch of scammers who will wait for the support to expire and then say that we need to renew the support for assistance.
Send your site ftp access I will look your issue today.
Hello I sent you WP Admin Details and I sent you FTP details and sent you full site access details as administrator via support email with all trailing emails on the same thread , but have still not heard anything or have seen any changes as the issues are still there with the Point Table not displaying correctly and the issues with the format and theme colour settings are being lost if we edit the table. Please assist as I do not know what’s happening now.
I already told you tomorrow i will work on it. Here is late night here. In my morning I will work on it. Please bear till my morning. Thanks
NO STRESS – I have engaged a FREELANCER to resolve my issue. It is now working, Just disappointed that even with a support contract in place that I had to go and get outside help after waiting for more than two weeks. I actually should not have trusted your support team to resolve my issue and went straight ahead and got external support despite the extra cost as this would have saved me from all the embarrassment plus I would have actually had a happier client.. Serious man you guys need to improve your support !
Sorry to hear it. I was hoping you will wait till my morning. Thanks for your advice. Thanks
Please check your email at support for assistance with menu back colour issue not displaying correctly on all pages but work on the home page.
I just bought this theme, and when I try to install it I get this message: The link you followed has expired. Please, help me with this. Thank you!
First unzip your download file then only install khelo.zip thanks
exactly at this file I have the problem. khelo.zip
Sent
Let me check
Don’t get it still. You can send mail to us directly support@rstheme.com
Sent
We install theme and active it with purchase key. You can now install required plugins and demo data. Thanks
Hi, i would like to ask if its possible to import-upload data with team-club names, competition and scores only, and then automatic refresh the league point table. Thanks.
You can add your data from admin. But automatic fresh not working currently
Hi, after last update i lost the main theme editor. I have only the customize. In the previous version was a better theme editor with multiple choices for theme customization. Thanks.
I think Navigate > RS Options.is missing.
Please active your purchase key under about khelo menu
Hello, I purchased thz theme last week and want change the HTML version if possible please because the things I want is not working as I want it. Will be glad if u reply soon. Thanks
Without theme issue we can’t give you refund. You can purchase our HTML template
Please fix the gallery issue on homepage of all homes. I have been trying to change but not working.
Share your site URL with access to our support mail,.
My site is broken after update, most especially the “Rs team showcase” is no longer working.
Send mail to our support with your site URL with access we will check it
Kindly check your email.
We are at holiday will check soon and update you. Thanks
The problem still persist, hope you will respond in time.
Yes we will reply you soon. Thanks
72hrs plus, still waiting!
I am checking now and will reply you within 30mints max.
I am still waiting for your resolution! What I saw you did on the site is to put element “RS Top Player” instead of “RS player Showcase”. I need to showcase all the player not only the top players. Please fix!
Ohh I see we will check it again. Thanks
Please check now. Thanks
Yeah thanks, problem resolved, but only style 4 of the RS Squad Showcase is clickable to each player profile. Hope this will be resolved in the next update.
We will check if this type issues and try to fix it soon. Thanks
Kindly check your new Update you released today (version 2.7.4), there are bugs in it. Theme option is missing, my logo also gone, now i have to revert back to 2.7.3
No issues with new update please active your theme with purchase key
Kindly show me how to active my theme. The theme did not prompt me for activation and Theme option is not showing here.
Check admin left side has About Khelo menu where you can add your purchase key. Thanks
Please there is nothing as such here.
Please check, information sent.
we will check and update you via mail. Thanks
Please check now admin has About Khelo Option where you can add your license key. Thanks
Hi I bought Khelo theme, in the gallery section I will like to show a category of the gallery but I don’t have the option to select a category
Please help, how can I fix that so I can select only a category to show in gallery page
We will check it and if there has no option we will make option for this.
How soon can i get it please?
We will try to update today or tomorrow. Also you can send mail to our support with your site URL with access we will update it for you. Thanks
Can i get your support email address please..
Email sent with my site URL with access
Okay we will update our end and we well your site also. Thanks
Please check your now RS Gallery Module Settings you can select category.
Hi, please am try to show old matches but I only see one match duplication in all columns, how do I show all old matches plaied please?
Ok I found it Thanks
You are welcome
Hi please am trying to show players but they don’t know any way to help me fix that please?
Share your site URL and access to our support mail. https://themeforest.net/user/rs-theme/#contact from this link you can send mail
Email sent with my site URL with access
As I said, I want to show all players on a page ( https://topflightfootballacademy.org/team/ ) so someone can click on a player and see their details
Ok we will check and fix it
Ok please but how soon please?
We will check now and update you soon
Looks like your support response takes longer today….
You normally respond faster but it delays today why?
Today our weekend sir. Your problem is fixed. Please check now. Thanks
Hello, I’d like to remove linking from RS recent match result settings to avoid users to be redirected to the correspondant fixture page. How do I achieve this? Thanks
Currently there has no option if you share your site URL with access to our support we will check. Thanks
I have got a problem with Score page, is not loading. Can you suppport with this?
Share your site URL with access we will look it. support@rstheme.com our support mail
We told you send site URL with access to our support mail
Hello, I answered to you , but no respond. Did you receive my email?
We will check soon and update you. Thanks
Hello guys, till now no answer for the issue i got with results section
we will fix it tomorrow sure. Thanks
Hello, this issue still in my website. Its already like 1 month i can not use correctly my website, and no one from your team supported me. When can i get any normal answer from your side?
We will back to you tomorrow must
Hi, Issues fixed please check now sir. Taking time since our end no issue and none of the user complain about it. But we find solution and update it for you. Thanks
You are great guys, thanks for your support!!!!!!!!!!
You are welcome. If you can please rate is 5 star with good comments.
How do I remove Breadcrumbs from all the pages? I want all pages by default without Breadcrumbs.
Easy option just disable breadcrumb navxt plugin. Thanks
Got it, thanks!
In the results page, the games are not ordered by date but are in alphabetical order by Team 1. How can this bo changed to show the latest to the oldest results order?
Please send mail to our support with your site URL with access. Also screenshot your issues so we can check it. https://themeforest.net/user/rs-theme#contact thanks
Can I duplicate a League Category?
Yes, you can duplicate.
When I create a new player category and select it to show in the Team page, it does not show the player. Anybody know why?
Share your site url and admin access and also under which category so that we can check it for you. Thanks
Email sent
Can’t reply on the email. Where do I send the requested info?
We will reply email at soon
Hi, no reply received.
We will check and get back to you.
Hello still no feedback on my issue. Where do I send the requested info to get a solution?
Will get back you our morning. Please patience some more hours
