987 comments found.
Hi,
I purchsed this theme and I am trying to reach your support team, but I get this message all te tima: “Error – Rate limit exceeded. See https://build.envato.com/api/#rate-limit for documentation.” It happens when I try to lign using envato login… What can Can I do???? Thank you
Please register manually without an envato login… Envato API has a limit for login for a day. You can register directly at our support desk to open a support ticket.
Regards
Hi, do i have to buy the pro version of elementor kit to make header – footer work or i can use this feature in the free version as well? As of now, i don’t see the template option there, the way it is shown in the video tutorials.
Hi
To create header footer->. Go to elementsKit-> header footer menu. If you want to buy pro version of elementsKit go to this link
Hi
No you don’t need pro version to use header and footer.. Just go to elementsKit-> header footer and create the header from there.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I need a full-fledged marketplace, not a demo version. I paid the money believing that they would provide a full version of the site. In fact, they are selling a demo version of the site.
We have compatible most of the market place plugin with our theme.. also you can check our demo..Every WordPress theme is Demo version here..
This theme already sold 4500+ and user using for there website..
very bad support, i wait one day for changing logo and i cant receive any support
Hey Where have you contacted?
As far I see you did not open any support ticket with this username.
so i m crazy to post this comment, i create more than one ticket ok and you should verified before talk, but finally the support contact me and i solve my problem
Hi
Where you have opened the ticket? As I see you don’t have a Purchase badge in your profile.
Have you used a different username to purchase?
This theme is not seo friendly. My website is not getting visibility in the last year.
What is the issue you faced? Please contact our support team from here. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
getting error when loading demo content. ” Failed to insert row from line 9686 into table _fwbk_wp2_wc_customer_lookup. Duplicata du champ ‘0’ pour la clef ‘user_id’ “
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Header customizer does not has category dropdown as demo ?
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Still No Mobile View
What do you mean buy mobile view? Please contact our support team if you have any issue. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Regards
Hello,
I need a multi location website in WordPress. Like users opening website in Hong Kong will se a website which has products available in HK with HK Dollar pricing.
And when someone access the website in India they see Indian products in INR.
Maybe we can use sub domain to manage countries.
Let me know if this can be done with your theme and what would be other requirements apart from your theme.
Hi
Yes you can. And we dont have any restrictions for this.
Regards
Hi, I bought this and currently trying to use the optional Header/Footer. Is there a screenshot of what each one looks like because there’s home02, 03, 04, 05 etc. I looked at your description on the listing but it only show the few ones like furniture, grocery etc.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi, now i was setup this template. This preview excellent for desktop view, but mobile view not responsive. When browser on mobile show large drop down view. What can do now, information please?
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
how to disable ajax add to cart? I checked redirect to cart page after successful addition, but it’s not working. I want to disable ajax system on add to cart button, becuase it’s not working properly. Please help ASAP.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello great theme. Im getting “Your theme must use the the_content filter in order for Brizy to work”
Hi
We recommend using Elementor page builder with our theme. And we used the_content to print the content.. and this is an issue not related to our theme. If you planned to use Brizy with our theme. We recommend contacting Brizy support about this issue.
Regards
Hi team
We have used Marketo – eCommerce & Multivendor Marketplace Woocommerce WordPress Theme but the speed of the website is very slow.
We have contacted hosting support they checked our website and informed there is no issue from their side and said to contact the theme support.
Can you please help us?
I will share the website url and crediencials
can you please send me your mail id?
Thanks in advance
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hy Team,
can i add custom Image size per functions.php?
<div class="xs-product-wraper version-2">
<div class="xs-product-header media woocommerce xs-wishlist">
</div>
<a href="xxxxxx">
<img src="xxxx.de/xxxxx/xxxx.jpg" alt="text" />
</a></div>
with
add_image_size ?
Many tanks
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hy,
see in the developer console that this data can not be loaded.marketo/assets/js/popper.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
themes/marketo/assets/js/bootstrap.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
in the unpacked theme there is no such data either.
How can I fix this. From which PHP file is this loaded?
Thanks
This is not a original file. This is map file of css file. You can ignore this.
We will add map file in our next update.
I’d installed the theme… all good so far… but, It requires a lot of plugins to be installed many of which are for months without updates (that is a big not when it comes to security).. update: four of which are only the basic versions so it will required extra money to use full functionality of them.
I have couple of bigger concerns with Market Feature and Slider Revolution since they are marked as “External Source” .... can I work with the theme without those two? what what they for?
You don’t need any pro version to make a website the same as our demo.
Marketo features required for our theme. There have some plugin territory functions which require our theme. And a slider for a home to show a slide with your details in the header part.
Hi when is the new update coming. Can you please give approximate time
End of this month
Hello sir my site broke up completely please check Ticket ID: #8264, it is very urgent kindly
We don’t have any 4 digit ticket number. And I don’t see any new ticket with your username.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Regards
Hello Team, Header taking time to reloading.. I have share video and ticket number is Ticket #55988
Our team will check and assist you. Please be patient.
