127 comments found.
Hi When will you be updating the wpbakery version to the latest?
Hello,
Yes, WPBakery Page Builder version 6.7.0 is available and we are going to update it in our theme update soon. But we are ready to send you the latest version plugin now. Please contact us via our official support system at https://support.themetechmount.com/
Thanks, Mark
Hi, How can I install the App Landing Demo?
Hello,
Just follow the steps as described in our doc link below to set App Landing page demo data in your site. http://anomica.themetechmount.net/documentation/democontent.htmlWe already provide options for it in One-Click Demo Content Installation options. If you get any problem then please contact us via our support site at https://support.themetechmount.com/ so our team will help you on this.
Thanks, Mark
I followed the steps and it didn’t work, it only imports 3 homepages and 1 onepage, but the new App Landing Demo not
Hello,
We received your support ticket and our team already replied for it. So please check it and send us the required details in the support ticket message so we can help you on this as soon as possible.
Thanks, Mark
How do I import the new One Page Demo? It is not available on the demo import function.
Hello,
Onepage site demo data come with any header style demo data. So just install any header style demo data which header you want in your site. After complete demo data install just go to Admin > Pages list where you can see Onepage name page in your list. So set this page as your home from Admin > Settings > Reading Settings. http://anomica.themetechmount.net/documentation/one-page-site.htmlYou can also contact us via our support site at https://support.themetechmount.com/ so our team will help you on this.
Thanks, Mark
before buying again …. can I insert a logo with vertical orientation? Thank you…
Hello,
Thanks for purchasing our theme. Please contact us via our official support system at https://support.themetechmount.com/ so our team will help you on this.
Thanks, Mark
hi The demo content setup is giving 404 error.
This is for ClaasicInfo demo content
Hello,
It should be not happen for the 404 error. Please contact us via our official support system at http://support.themetechmount.com/ and send us your site URL with wp-admin login details so our team will help you on this.
Thanks,
While creating a ticket it says invalid purchase code. “Error – 401 – api-down Missing or malformed API token: You need to provide an API token to access the API. The token must be a 32 character long alphanumeric string. See https://build.envato.com/api/#token" I used the purchase code mentioned under support tab on themeforest.
Hello,
Sorry for the inconvenience. Ok than we recommended you to create I have a general inquiry ticket in support site. So when you create ticket select I have a general inquiry. otherwise send us your query via email on support@themetechmount.com Also send us your site URl with admin credentials.
Thanks, Mark
Hi. For some reason I can not access the theme options. Please assist
Hello,
Please contact us via our official support system at https://support.themetechmount.com/ and send us your site URL with wp-admin login details so our team will help you on this.
Thanks, Mark
I regret taking it, I didn’t like it at all. I do not suggest.
Hello,
Sorry for the inconvenience. We are not sure what issue you get in your site. We are ready to help you with any issue. So please contact us via our official support system at https://support.themetechmount.com/ and also please send us your theme purchase code so we can verify your purchase.
Thanks, Mark
Your Demo Site is not secure and is being blocked, come on now, you are IT People and you have this problem? SMH
Hello,
Sorry for the inconvenience. Currently our demo is on HTTP but we are going to make our site HTTPS soon.
Thanks, Mark
Hi,
I like your theme and I have a couple of presales questions
1) Does the wp bakery have an image gallery (masonry will be the best) element? I mean, not the standard one, maybe yours.
2) If I will import your demo content, will it erase the existing content? Will be a mixup because we also use wp bakery.
Thank you
Hello,
Thanks for taking interest in our theme. Here are our comments for your each points.
1) No our theme has no special element for masonry gallery but you can use WP Bakery masonry element.
2) One click import demo data doesn’t erase anything in your site. But if some pages already exist with same URL slug than this pages will not import with one click demo data in your site.
We are ready to help you on this please contact us via our official support system at http://support.themetechmount.com/
Thanks, Mark
Thank you
Glad to hear it helps 
How can I make the ThemeTech Mount Button (Anomica theme) open a modal? Is there an option within the theme? There are a couple of icons that open a modal.
Hello,
Sorry, there is no direct option available for open a popup box on button click but you can easily do like this by using any Popup Maker plugin in your site. Please contact us via our official support system at http://support.themetechmount.com/ so our team member will help you on this.
Thanks, Mark
hello is there any news on the WPML compatability?
Hello,
Our theme is fully compatible with WPML plugin. You can see more details here http://anomica.themetechmount.net/documentation/wpml.html also we are ready to help you if you get any problem to set multilingual in your site feel free to contact us via our official support system at http://support.themetechmount.com/
Thanks, Mark
copy/pasted the purchase code in envato as well as the token i generated for this project. same result. uggg.
2) my actual inquiry: i bought this theme specifically because i assumed that this demo is actually available as demo http://anomica.themetechmount.net/anomica-onepage/ but i cant find it. i need this, nothing else. it fits my needs perfectly and i dont want to create the page myself. how can i get this setup? alternativly you can also send me a package for this or whatever is necessary.not a good start 
thanks!
Hello,
Thank you for purchased our theme.
Here our comments for your each points.
1) Sorry for the inconvenience. Please try to some time with correct credentials. But now we recommend you to contact us via email themetechmount@gmail.com so we will reply you for all query via email. And also send us your purchase code on our email address so we can check this issue on our server.
2) We are provide all demo with one click. Just go to Admin > Anomica Option > Layout settings > Click on Demo content setup > and import your onepage demo.
Please follow our documentation link below for more details.
http://anomica.themetechmount.net/documentation/democontent.htmlIf you getting any issue so please send us your site URL with admin credentials on our email address themetechmount@gmail.com. So we can check it in directly and guide you accordingly on this.
Thanks, Mark
hello my site was working well before but after uploading it to server i discovered the “ANOMICAL OPTIONS TAB” does not display well anymore for me to customize my site. Secondly the slider revolution cant save chages anymore it displays “ajax error” what can i do
Hello,
I think your site use https. So some CSS & Js didn’t get loaded in your site. But you can easily solve this in your site. Just set https in general settings as describe in screenshot below. https://imgur.com/a/QzcoB5tIf still not solved than Just install and activate Really Simple SSL https://wordpress.org/plugins/really-simple-ssl/ plugin your site. Than go to Settings > SSL page and click on Go ahead, activate SSL! button. Than check your Anomica Options page.
If still you are getting issue than contact us via our official support system at http://support.themetechmount.com/ so our team will help you on this
Thanks, Mark
anomical theme options is now loading well but i cant save any changes. it says error with an aert box. Please help
Hello,
Sorry for the inconvenience. We need to check your settings so please contact us via our official support system at http://support.themetechmount.com/ and send us your site URL with admin credentials so our team will help you on this.
Thanks, Mark
Hello the search bar on the theme doesn’t work it keeps showing a # whenever I click on the search button https://haccof.com
Hello,
Please contact us via http://support.themetechmount.com/ support site and send us your site URL with login details in support ticket so we can check and solve this issue asap in your site.
Thanks, Mark
ok I just did
Hi, I read the conversation above that all images are not included because you are using PAID images, so cannot distribute for free, and replacing the PAID images with the FREE images together with the content. Can I see all your demo sites showing the FREE images instead of the PAID images, because that is what I am going to get after buying. Wanted to buy your theme, but would like to know what are the ‘ready made’ demo sites.
Hello,
Thanks for taking interest in our theme. Sure you can see all data site images here http://anomica.themetechmount.net/anomica-data/ Also the all slider you on our theme demo site will come with one click demo data installation in your site.
Feel free to contact us via our official support system at http://support.themetechmount.com/ if any query.
Thanks, Mark
Hello, I installed your theme on my site (raw installation of WordPress). I have a fatal error on website (https://prnt.sc/y4fxzt). I tried add ticket on http://support.themetechmount.com/ but I see error after add a purchase code (https://prnt.sc/y4fv4k). I would like to return the theme and refound my cash. How can I do this? Regards
Hello,
Sorry for the inconvenience. Please contact us via http://support.themetechmount.com/ support site and send us your site URL with login details in support ticket so we can check and solve this issue asap in your site.
Thanks, Alex
How to update it please support /// anomica / woocommerce / archive-product.php, anomica / woocommerce / content-product.php, anomica / woocommerce / global / wrapper-end.php, anomica / woocommerce / global / wrapper-start.php, anomica / woocommerce / loop / add-to-cart.php, anomica / woocommerce / loop / loop-end.php, anomica / woocommerce / loop / loop-start.php, anomica / woocommerce / single-product.php, anomica / woocommerce / content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0
Hello,
Please contact us via our official support system at http://support.themetechmount.com/ so our team will send you all this template updated files.
Thanks, Alex
Hi, when I use this theme my blog posts display the same image twice at the top of the posts. I’ve looked into it, and it seems that the post displays the “Featured Image” first, and then the the post’s image itself. However, these two images are actually the same. How can I change the post appearance so that it doesn’t show the “Featured Image” at the top of the post please?
Hello,
Please contact us via our official support system at http://support.themetechmount.com/ and send us your site URL so our team will help you on this.
Thanks, Alex
Any plan to build this one with Elementor from ground ….?
Hello,
Thanks for asking. Yes we are planing to provide Elementor builder support with our theme. But it is feature planning currently our theme support WP Bakery page builder. Feel free to open a new ticket at http://support.themetechmount.com/ if you get any problem.
Thanks, Alex
Any update on this ?
Hello,
Sorry currently our theme supports only WPBakery page builder. There are some icon picker issues with Elementor builder in our theme. So we didn’t provide that update.
Thanks, Mark
I just bought this theme today..Why is your live preview not working?
Please click on the link below to see that it is not working:
https://themeforest.net/item/anomica-it-solutions-and-services-wordpress-theme/full_screen_preview/25266706?_ga=2.196172076.109901177.1608501485-1531841180.1601367530I need your live preview to work so I can compare the demo I imported to my website with your live preview
Hello,
Sorry for the inconvenience. Yes demo is not working due to our server down. But now all working perfectly. Please check the demo now. Also if any query than feel free to contact us via our official support system at http://support.themetechmount.com/
Thanks, Alex
Hey Alex
Thanks so much..You are the best.
Thanks again
Hello,
Glad to hear it helps. Feel free to open a new ticket at http://support.themetechmount.com/ if you have any questions.
Thanks, Alex
