13769 comments found.
Every time I update I have to Caching > Purge All. How can I disable this so I can just hit Save and move on?
Hi,
Thanks for contacting us!
Plugins like WP Rocket clear cache of updated page/post automatically. If you are using a plugin which does not offer such feature, please consider contacting plugin authors and request such feature or ask them how to enable it 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
My theme not updating could you please say why. I have not asked a question in this group during the period of purchase and now support expires and no sync with token is not giving me my updates
Hi,
Thanks for contacting us!
Which version of Enfold are you currently using? If you are using a version older than 4.5, you would need to manually update to the latest version in order for it to work. Envato has updated their API and we have implemented those changes in Enfold 4.5. That might be the reason why it is not working.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Can you please help me with obtaining the API key to update my theme? Thanks
Hi,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
I noticed that for the blog page, the main archive the page limits the blog posts being shown to 10, can I increase this?
Hi,
You might have set “Blog pages show at most” number to 10 in Settings > Reading. Please increase it.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Can I change the mouse over overlay? Right now when I hover over images, I see a semi transparent white overlay over images and a circle with an arrow. I want to just have the semi transparent overlay and no circle. Thanks
Hi,
Thanks for contacting us!
Please go to Enfold theme options > Advanced Styling and edit “Linked Image Overlay” to change overlay style.
Regards, Yigit
Hi guys, on the Consulting child theme – am I able to make that home page image a video instead?
Hi,
Thanks for contacting us!
Yes, you can use image or video in Fullscreen Slider element used on Consulting demo but please note video is replaced with fallback image on mobile due to compatibility reasons.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Hi, does your theme support Google Analytics 4 integration or just Ga3?
Hi,
Thanks for contacting us!
Yes, starting from version 4.8 Enfold supports Google Analytics 4 integration 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Can we upgrade to PHP 8.0?
Hi,
Thanks for contacting us!
Yes, you can. Enfold 4.8.3 is compatible with PHP 8.0 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Hi, I have a problem loading the enfold.zip theme in Wordpress, it tells me that “The link you followed has expired“. Can you help me? Thank you
Hi,
Thanks for contacting us!
Please contact your hosting provider and ask them to make sure hosting requirements are met – https://kriesi.at/documentation/enfold/hosting-requirement/. After that you should be able to upload the theme.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Hi, in the latest two versions, u can not upload the setting file and change the design withit. Do u have an idea, what i can do?
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it? 
Regards, Yigit
Hello I would like to make a question ! As a freelancer if I buy your extended licence is that mean that I create as many website as I want for clients without having to pay again for enfold theme . In other words can I make offers at fiverr and upwork for creating websites with your template and charge them what ever I want with out having to pay all the time regular licence. Is it extended licence available to create as many websites as I want with out having to pay anything else extra? Please if it’s possible I would like to inform me as I am very interesting of starting a website gig with your template .
Hi Mike,
Thanks for contacting us!
No, that would be developer license however there is not such license type on ThemeForest/Envato. As you can see on licensing page – https://themeforest.net/licenses/standard, you would need a separate license for each end product. In your case, you would need to purchase a regular license for each of your clients.
Let us know if you have any other questions and enjoy the rest of your day! 
Regards, Yigit
Hello
Does Your theme having a “template system” – meaning, are I am able to customize custom post types (eg from Toolset) and product post type, such as archives?
Regards, Simon
Hi Simon,
Thanks for contacting us!
You can enable Enfold’s drag and drop page builder Advanced Layout Builder on custom post types – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type
If that was not what you meant, could you please elaborate? 
Regards, Yigit
Mansory Gallery Issues
When I add the mansory gallery into a page and select for example 8 images – instead of having only those 8 images in the gallery ALL the images from the media gallery are shown in the gallery page on the front end and not only the 8 I would like to have.
Also for some odd reason I can’t see the images I add to in the mansory gallery media section.
This is just odd. Do you know how to fix this or what causes the issue?
Hi,
Thanks for contacting us!
I tried to reproduce the issue on my local installation however Masonry Gallery element works as expected on my installation.
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it? 
Regards, Yigit
Hi Yeet Can you confirm the following please:
Is the update theme Version 4.8.2 compatible with: WordPress 5.7.2 WooCommerce: 5.3.0
Thank you
Hi,
Thanks for contacting us!
Yes, Enfold 4.8.2 is compatible with WordPress 5.7.2 and WooCommerce 5.3.0.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Thanks for confirming Yigit
This is so weird. My website IS NOT SECURE because this theme keeps labelling my images without https. How do I fix this nightmare? I can’t pass the padlock test and make my site secure as long as the theme refuses to allow me to make the image links https. Anybody have an answer for this???
Hi,
Thanks for contacting us!
This is not theme related. You would need to modify your .htaccess file to load your assets via HTTPS as well. You can use a plugin such as this one – https://wordpress.org/plugins/wp-force-ssl/
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
There is a cron job that is utilizing significant server resources that is coming from the theme running several times per day and my webhost is understandably not happy about it. This is the cron message in WP-CRONTROL:
av_instagram_scheduled_filecheckEdit | Run Now | DeleteNone2021-05-16 20:20:57 2 hoursa via_instagram_widget->handler_scheduled_filecheck()
There is a 2018 post on the Enfold message board stating that how to fix it with a long obsolete line number. Could you please provide the code to fix this now – stating the line of code before and after in the comment below. This is a high priority fix for the next release please. https://kriesi.at/support/topic/internal-server-error-when-using-plugins/#post-979629 Thank you again for your efforts to make Enfold great again!
Hi,
Thanks for contacting us and sorry for my late reply!
I tried changing cron expiry time using filters however it did not work for me. Default Instagram widget included in Enfold is very basic and does not display the widget on some shared servers. That is why we have implemented the most popular and advanced Smash Balloon Instagram feed – https://kriesi.at/documentation/enfold/instagram/#enfold-instagram-smash-balloon-widget-and-element
I think it would be better if you used that one instead 
Regards, Yigit
How can I change from all uppercase to lowercase for catalog items found here online at – https://kriesi.at/themes/enfold-2017/elements/catalogue/
Hi,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab to remove text tranformation
.av-catalogue-title {
text-transform: none;
}
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Yeet – Thank you for the hard work at Enfold to create a version that is stable on WordPress 5.7 and resolving many bugs. I finally felt confident to upgrade from WordPress 4.8 to WordPress 5.7 last week. I can see you put great effort into the current Enfold release and putting in serious effort to make the theme work well on WordPress 5.7. I wanted make certain that I acknowledged this effort as it is clear that is was alot of effort and if continued to have bug releases every 2 weeks and release a version the day of a new WordPress release, I will be forever grateful and continue to be your biggest fan for intuitive theme design. I still urge for you to lobby to WordPress to add 2 weeks to the end of each release cycle so that your team has more time to update this. And I have no reason for three releases a year when zero of them are fixing issues I care about – conflicting javascript in core WordPress.
So, I’m thrilled to be on Enfold that is current. I hope you keep up at the remaining bugs and start to do releases every 2 weeks. Long live Enfold!!!!
That said, I am having one issue at the moment that I am hoping you can fix with a comment below and resolve fully in your next release, hopefully sometime this week, There is a cron job that is utilizing significant server resources that is coming from the theme running several times per day and my webhost is understandably not happy about it. This is the cron message in WP-CRONTROL:
av_instagram_scheduled_filecheckEdit | Run Now | DeleteNone2021-05-16 20:20:57 2 hoursa via_instagram_widget->handler_scheduled_filecheck()
There is a 2018 post on the Enfold message board stating that how to fix it with a long obsolete line number. Could you please provide the code to fix this now – stating the line of code before and after in the comment below. This is a high priority fix for the next release please. https://kriesi.at/support/topic/internal-server-error-when-using-plugins/#post-979629Thank you again for your efforts to make Enfold great again!
After fixing this item my wishlist would be to improve loading times, SEO and continue to remove bugs. https://www.dareboost.com/en is an excellent site to draw attention to opportunities for coding reform, speed improvement, security improvements and SEO improvements, I urge you to keep the burst of improvements coming so Enfold can once again be the best and best selling theme.
Thank you..
Hi,
Replied to your thread below 
Regards, Yigit
May i get something that deserves the name SUPPORT, please?
Here is one example why i had to give you a one-star rating. I wait since 8 days for a support about a CSS issue and finaly i got asked what the issue is although i explained it in my very first post. This behaviour is not fair.
https://kriesi.at/support/topic/output-not-corresponding-with-css-rules/Hi,
You gave us 1 star stating Nikko did not read your post, when you did not mention you already used the option he suggested. In this thread, your explanation is unclear, so it is perfectly normal that Rikard asked you to elaborate.
You always rate our theme with 1 star, which is not fair and our overall ratings would confirm that but we try to help you nevertheless. I do not even see “supported” badge on your account. If you are this unsatisfied with our support, please do not extend support and do not use our support forums.
Regards, Yigit
Hi, I have a problem with the FAVICON. In the site it works, but when I try to open a link in a “new tab” (traget=”_blank”) it disappear and there is the WP default favicon. How can I solve this problem? Thanks!
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it? 
Regards, Yigit