Hi! i’m trying to reset my password at you support system, but in my e-mail i has no recieve mail with reset link.

Hola muy buenas, compre el tema de medin y lo active en un subdominio del hosting que venia por defecto antes de publicar la página al dominio raiz y cuando lo he pasado al domino raíz no me reconoce el code. Necesito un código nuevo o que restablezcan el código para poder utilizarlo en el dominio para el cual se compro. Muchas gracias un saludo

I want to buy a second licence, but I am not getting the 20% discount being promised in the advertising. I want the discount!

Dear pthemeshelp team. I had a licence that did my testing demo site ( www.dailyneedss.com ) now i need you to release my licence from dailyneedss.com, so i can use on my main website.

Best Regards

i am udating my site page and it shows 403 Forbidden Please forward this error screen to *.com’s WebMaster. Access is forbidden to the requested page:

Totally disappointed from your support no response from 3 days

Please tell me the issue ASAP.

Hi there,

I am looking to buy your theme.

One question though, does your theme can run on PHP 8?

If not, why?

Regards, Branislav

I too have problem/ Please help!

my slider keeps loading, what could be the issue please

my slider keeps loading, what could be the issue please

Hello, since our website went down and we didn’t have any back up we are rebuilding the site, but so far the theme is set in demo mode. When we insert the purchase code I don’t get any error but for instance I cannot change colors, is it possibile to do something? Thx

Hello,

But the documentation says that is required you perform something. We have deleted our code from develpment site to use it only in live site. Also we can’t access to https://www.portotheme.com/support/?envato_item_id=23229383, we have no password and cannot reset it with the envato access we use, so we believe it is different, but we haven’t.

Best Regards!

Hi, we just summited an urgent query – #121645, waiting for a feedback asap. thanks

I know that my support time has expired but I need your help with something that I don’t understand. the footer has disappeared and I can’t see where to activate it, do you think you can help me? if I try to register in the support portal because my activation serial has expired then it won’t let me make the query. I hope you can help me.

Hello. Does your theme full multilangage. I need to edit a french and arabic website without any english. Thanks

Hi! I’m interested you theme. But in demo site is wrong view into mobile. It temporary bug?

is it compatible with wp 5.7? thanks

Hello,

How to change the default theme main color

var(—main_color);

I forgot my password on https://www.portotheme.com/support I tried to reset but I am getting the following message: Invalid username or email.

Thank You

are all your pages(surgery,wieght loss,...) support RTL ?

Is it normal that I have to change the icons only modify the code, for example [medin_icon icon=”icon-right-arrow”]? There isn’t a specific element such as “Theme Galleries” or “Theme Instagram Widget”? Thanks

Hello, i did migtate the webstie to another domain. I deleted the lisence code from the first one and put it in the new one. It doesn’t work- i read in your docs that i can contact you to restore it but i cant reach the support and i cant pay 41$ for the support in this term. Please help

Hi – I’m interested in this theme with the WEIGHT LOSS demo, but want to be sure I will be able to use the SHOP on this demo before purchase.