2457 comments found.
no more updates? compatibility with new wp version?
Hello MD is already compatible with latest version of Wordpress but if there was any issue please contact us by visiting https://help.pixflow.net
Hello, finished building my website yesterday and then all of a sudden it (the theme) crashed. I’ve deleted and reinstalled the theme (and disabled plugins) but my changes to the header, footer and site width are not staying saved. Does this have to do with issues being addressed in your next update?
Hello , please contact us by visiting https://help.pixflow.net so we can check what’s going wrong , please share your website address and login credential in your ticket too
Thanks for the prompt response, ticket sent.
Not a problem at all 
Another thing I am confused about. Your description page says that you have included WPBakery Visual Composer.
But you have your own builder built in, correct? If that is true, why would you include another builder? I don’t want or need WPBakery Visual Composer. If I wanted to build with it, I would use it (I purchased it years ago).
Because we want to give our users another additional choice so if they are not comfortable with Massive builder
Oh, so you don’t require users to use your page builder? That’s pretty good, I guess. Thanks for that.
Massive Dynamic has some shortcodes and if our users want to use them we suggest using Massive Dynamic Builder.
Okay
Hi, Is this theme going to be updated? I was interested in purchasing but you seem to not be making updates. Too many people are not updating their stuff on this site anymore.
Hi there, we have a plan to update it soon.
To be honest, you have been telling people that for quite a while now. Last you said it would be the end of April. Are you anywhere near ready to release an update?
You’re right. because of the technical issue, we’ll release the updated version with delay and we’ll notify our users by email. Until that, if you see any issue, you can contact us by visiting https://help.pixflow.net/ to help you ASAP.
Hi!...Could please someone tell me how to import the pre-building themplate to customize?...the tutorial is so basic, that did not work …and I need it asap
Hi there, After installing Massive Dynamic, open the website in site setting mode, there you can see the “Import Demo” button from the top of the left side panel. Press it and choose the demo which you want.
Hi…thanks for sending me the site setting mode but it did not work either. Could I ask for a refund?
Hello , please contact us by visiting https://help.pixflow.net and if we were not able to help you there we will offer refund procedure for sure.
Import template does not work. Can someone explain why it doesn’t work?!
Hello , please contact us by visiting https://help.pixlfow.net so we can help you there
I just started a question and now everything is working! Thanks!
It worked! Thank you very much!!!
Thanks for letting us know , hope everything goes well there
Now the settings no longer work … I cannot change the header elements, for example “Header width”!
I can’t really change anything in the “customizer”! Why?!
The “customizer” works for me exclusively with the Chrome browser. Unfortunately nothing works with the current version of Firefox browser.
Hello , thanks for letting us know , we will check FireFox issue so meanwhile please use Chrome browser instead
Hello, I’m having lots of issues while editing text with the Massive Builder. Suddenly styles, indentations, font attributes are changed… any advices? Thanks!
Hello , please submit a ticket by visiting http://help.pixflow.net and share your website address and credential plus some screenshot so our support team can help you there
Hello
According to your comment, you said that the update will be released by the end of April. The month is over but no update has been sent by you yet. Please state the reason why the update has not been released yet
Hello , sorry for late answer actually envato review procedure took much time from us but if you contact us in http://help.pixflow.net we will be glad to provide the update for you personally
Could be possible to include a Markdown-based text editor in the next version? I think the feature that I miss the more is an efficient way to include reliable text content in the website, HTML is too annoying, the realtime editor is good but sometimes breaks the text, I just want to write or paste a markdown structured text that looks nice and not broken by default
Hi there, you can use the “Rich Text shortcode” of Massive Dynamic for adding Markdown-based text. open the website in edit content mode and then use the rich text shortcode >> https://prnt.sc/12chaml
Isn’t this due an update? It’s been over six months since the last
Hello , surely by end of April there will be new update.
Hi ” pixflow ” ,
According to the conversation I had with your support team, in the ticket you told us that you will solve the reported problems and a new update will be sent! About 7 months have passed since our conversation with your support team and you have not provided an new update yet and 19,000 customers have purchased this theme You are required to submit a new update. Your last update is for September 2020. Please tell us your exact time for the new update
Hello , thanks for contacting us , sorry if was a delay in our update , surely it will be available by end of this month , meanwhile you can contact us in our help center.
I’m considering Litespeed (openlitespeed) for my next upgrade of the server, I have actually a well configured nginx for wordpress and MD, since you have experience with litespeed, do you recommend using Litespeed (especially for load-speed) than nginx? I did a test in the past and I really didn’t see any speed difference (at all) between them. How is your experience of litespeed vs nginx?
Hello , thanks for contacting us , actually it depends on your server configuration and hardware , if it work faster with Nginx then all PHP scripts will run faster and vice versa so there will be no huge difference between Apache and Nginx but the important thing is that your server being well configured to be able use caching system , compressions and browser caching properly
ever since theme updated to v8 my site crashed and i couldnt find a 7.2 version to download so i can restore my site.
Hello , thanks for contacting us , please contact us by visiting http://help.pixflow.net and share your website credential there so we can help you there
Hello. Can I customize the menu color in your template to what I need? And is it possible to add two google maps and two contact forms to the contact page, depending on the selected country? Thank you
Hello , thanks for contacting , yes you can customize header options , and you can have 2 different contact form and google map ( it’s not conditional but if user visit different language of website you can show different form )
Hi there, i ned to build a Multilingual site, how te do this in Massive Dynamic?
Hello , Massive Dynamic is translate ready so you can use free or premium translation plugin for that purpose
Hi, I have set up the last version but nothing is working, I can’t edit anything one the site setting section, especially the Typo. Can you please explain why ? Thank you
Hello, please contact us by visiting http://help.pixflow.net and share your website address and login credential so we can see what’s going wrong, also please make sure this issue happens while all plugins are deactivated
This theme was working great until I updated to the latest version. The live editor isn’t working on every page. I have disabled all plugins.
Hi there, Please contact us by visiting https://help.pixflow.net to help you.
What is wrong with this theme? Sometimes the site settings UI just stops working! All the controls are not functioning. It is like they get disabled or something! Can you please advise? I am on a tight deadline and spent a whole days trying to figure out what is wrong!
Hi there, Sorry to hear that. Please read this article and follow the instruction for updating Massive Dynamic to solve the issue.
I just bought it yesterday. Is there a new update?
Please contact us by visiting https://help.pixflow.net and send the screenshot of the issue. Also please send the URL of the website and the login information there.
Can you explain why the import template demo is not working? Cheers.
Sorry to hear about that , please contact us by visiting https://help.pixflow.net so we can help you there as soon as possible
Hi it seems that since WP update 5.7 we can no longer edit header size etc. the sliders just don’t works / appears… can’t edit anything.
Will this theme still be compatible with WP 5.6.x and 5.7.x in the future ?
Hi there, Massive Dynamic is compatible with the latest version of WordPress and we’ll plan to update it in next weeks. Also If the website has any issue, please contact us by visiting https://help.pixflow.net/ to help you ASAP.
Ok thanks for your reply. I had many difficulties to setup this theme with MampPro 6.3.x Reinstalled multiple times etc. ! Ouch now it looks like it’s functioning locally. but the ‘site setting’ has glitches in the UI with sliders and buttons not visible (with WP 5.7 at least, or maybe it’s not due to v. 5.7 don’t know as I did not use this theme before) And btw it’s quite slow… Waiting for your future update 
Hello , thanks for letting us know about the issue please contact us by visiting https://help.pixflow.net so we can provide a solution as soon as possible
Hi thanks, do you have a page preview or list somewhere where you can view at glance all icons with their name or short-code ?
Hello , unfortunately no but our icon base shortcode has icon selector panel which have all included icons there
