291 comments found.
is the theme accessible ready??
yes
Hello. I am interested in this theme. are you able to provide a layered PSD as well?
sorry we don’t have psd version of this template
Hello, the importer doesn’t work for the Crypto demo. Please don’t tell me my support is expired, this is an out of the box issue, it must work for anyone. I have the latest version of WP and latest theme version (fresh install). Thanks
please open ticket at our support forum our team will assist you even if your support is expired
Hello! We will have to ask for a refund. We bought the theme in hopes that it will help our non-porift library in Romania. The theme is great, unfortunately most of it’s utility is lost if we don’t buy an Elementor subscription, which we can’t afford. Without the subscription we feel that the elementor just puts a spoke in our wheels. If you have another theme that does not use a subscription based builder let us know. So, can you help us fix this? Thank you.
Hello,
You don’t need any paid plugins to use Webify WordPress themes. It comes with pre-built premium addons and Elementor plugin.
Thank you
the portfolio section (https://themebubble.com/demo/webify/portfolio-section/) is broken with latests wordpress updates, is there a fix ?
please open ticket at https://gfxbucket.freshdesk.com our team will assist you as soon as possible.
Hi, How do I deactive it license?
please open ticket at our support forum our team team will assist you
I can’t get my header to work with any of the different styles for it, they don’t work and I have tried everything. What can I do?
please open support ticket at our support forum our team will assist you promptly
Lost my support password , and when I reset the password I did not receive the mail please help
please try to reset couple of times and also don’t forget to check your junk folder as well
Hello, unfortunately I can not import demo data. Please help
your ticket has been replied, please check
a recent update of Elementor stopped my website from using the theme unless I disable “Webify Addons” obviously I can’t disable this or my website does not work.
please open ticket at our support forum our team will assist you promptly
or please mail me at relstudiosnx@gmail.com along with your site url and ftp details i will take a look
Hi there. I am having a large issue with the theme styling – specifically header #16 cause alignment and/spacing issues.
Additionally, header 16 does not allow me to properly display any menu. You can see the issue at https://brandalytics.co
Header 16 also shows unctrollable issues in mobile. Please help! Purchase code: 2bed21c1-8172-46fb-b422-2d321758a46a
Just expired but I sincerely hope you can still help. You can also email me at dan@brandalytics.co
please open support ticket at https://gfxbucket.freshdesk.com our team will assist you.
Thank you. I am trying to submit this as a ticket, but the captcha keeps failing on your site?
please try again.
Continues to fail.
please try from different browsers
Thank you, I was able to submit using safari.
We purchased the license: (ThemeForest) 4b74974d-XXXX- XXXX- XXXX- 58380a91d6cd
We initially set this up on our test domain – https://www.XXXX.XXXXx.com/Last year this entire domain file got deleted. We are not able to utilise the license key on the new domain as it suggests the key is already used.
We are not using the license actively yet. Please share the solution.
please send me the purchase code at relstudiosnx@gmail.com
Hello, I used customizer (woocommerce – product catalog set columns to 3) to change quantity of columns in category page, but it doesn’t work, it didn’t set to 3. only 4 products per row. Does somebody knows how to fix it?
please open ticket at our support forum our team will assist you promptly
I opened the ticket, 4 days spent, but problem didn’t solve
what’s your ticket id ?
Hello,
Wanted to know if there is a way to integrate iframe into this theme or through elementor connected to this theme??
yes there’s a way please open ticket at https://gfxbucket.freshdesk.com our team will assist you promptly
I m unable to find demos on Import demo page it is asking for upload XML file to upload the demo Please assists on urgent basis
this is my ticket no #455820 No Demo Found
ticket replied
Hello, How do I deactive it license?
deactivated, please check
Is there any documentation for this theme I can read? I inherited a project build with this theme but i have difficulty locating any documentation or user guide any where
please refer to our video tutorial https://www.youtube.com/watch?v=Gm56KWImLio&list=PLXrHHgyJRjXNEoZLaTBA8uuwOK0Py5sS4
Hello there, Despite of all the attempts, I have not been able to download the “SHOP demo”. The installation process does not end. Is there any XML file?
please open ticket at https://gfxbucket.freshdesk.com our team will assist you promptly
Hello! I have problem with cropped photos in Hero Slider (Webify – Elementor). How to change height of Hero Slider (Webify – Elementor)??
please open ticket at https://gfxbucket.freshdesk.com our team will assist you promptly
ticket opened #455741
One reply per day?? Why do you reply so long?
Hi we replied your ticket
Thank you
great, but I had to solved problem alone.
That’s great, thank you!
Don’t seem to be able to change the site background colour with Elementor. Is this overridden on your end?
please open ticket at https://gfxbucket.freshdesk.com our team will assist you.
Thank you