13818 comments found.
Hello
Does Your theme having a “template system” – meaning, are I am able to customize custom post types (eg from Toolset) and product post type, such as archives?
Regards, Simon
Hi Simon,
Thanks for contacting us!
You can enable Enfold’s drag and drop page builder Advanced Layout Builder on custom post types – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type
If that was not what you meant, could you please elaborate? 
Regards, Yigit
Mansory Gallery Issues
When I add the mansory gallery into a page and select for example 8 images – instead of having only those 8 images in the gallery ALL the images from the media gallery are shown in the gallery page on the front end and not only the 8 I would like to have.
Also for some odd reason I can’t see the images I add to in the mansory gallery media section.
This is just odd. Do you know how to fix this or what causes the issue?
Hi,
Thanks for contacting us!
I tried to reproduce the issue on my local installation however Masonry Gallery element works as expected on my installation.
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it?
Regards, Yigit
Hi Yeet Can you confirm the following please:
Is the update theme Version 4.8.2 compatible with: WordPress 5.7.2 WooCommerce: 5.3.0
Thank you
Hi,
Thanks for contacting us!
Yes, Enfold 4.8.2 is compatible with WordPress 5.7.2 and WooCommerce 5.3.0.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Thanks for confirming Yigit
This is so weird. My website IS NOT SECURE because this theme keeps labelling my images without https. How do I fix this nightmare? I can’t pass the padlock test and make my site secure as long as the theme refuses to allow me to make the image links https. Anybody have an answer for this???
Hi,
Thanks for contacting us!
This is not theme related. You would need to modify your .htaccess file to load your assets via HTTPS as well. You can use a plugin such as this one – https://wordpress.org/plugins/wp-force-ssl/
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
There is a cron job that is utilizing significant server resources that is coming from the theme running several times per day and my webhost is understandably not happy about it. This is the cron message in WP-CRONTROL:
av_instagram_scheduled_filecheckEdit | Run Now | DeleteNone2021-05-16 20:20:57 2 hoursa via_instagram_widget->handler_scheduled_filecheck()
There is a 2018 post on the Enfold message board stating that how to fix it with a long obsolete line number. Could you please provide the code to fix this now – stating the line of code before and after in the comment below. This is a high priority fix for the next release please. https://kriesi.at/support/topic/internal-server-error-when-using-plugins/#post-979629 Thank you again for your efforts to make Enfold great again!
Hi,
Thanks for contacting us and sorry for my late reply!
I tried changing cron expiry time using filters however it did not work for me. Default Instagram widget included in Enfold is very basic and does not display the widget on some shared servers. That is why we have implemented the most popular and advanced Smash Balloon Instagram feed – https://kriesi.at/documentation/enfold/instagram/#enfold-instagram-smash-balloon-widget-and-element
I think it would be better if you used that one instead
Regards, Yigit
How can I change from all uppercase to lowercase for catalog items found here online at – https://kriesi.at/themes/enfold-2017/elements/catalogue/
Hi,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab to remove text tranformation
.av-catalogue-title {
text-transform: none;
}
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Yeet – Thank you for the hard work at Enfold to create a version that is stable on WordPress 5.7 and resolving many bugs. I finally felt confident to upgrade from WordPress 4.8 to WordPress 5.7 last week. I can see you put great effort into the current Enfold release and putting in serious effort to make the theme work well on WordPress 5.7. I wanted make certain that I acknowledged this effort as it is clear that is was alot of effort and if continued to have bug releases every 2 weeks and release a version the day of a new WordPress release, I will be forever grateful and continue to be your biggest fan for intuitive theme design. I still urge for you to lobby to WordPress to add 2 weeks to the end of each release cycle so that your team has more time to update this. And I have no reason for three releases a year when zero of them are fixing issues I care about – conflicting javascript in core WordPress.
So, I’m thrilled to be on Enfold that is current. I hope you keep up at the remaining bugs and start to do releases every 2 weeks. Long live Enfold!!!!
That said, I am having one issue at the moment that I am hoping you can fix with a comment below and resolve fully in your next release, hopefully sometime this week, There is a cron job that is utilizing significant server resources that is coming from the theme running several times per day and my webhost is understandably not happy about it. This is the cron message in WP-CRONTROL:
av_instagram_scheduled_filecheckEdit | Run Now | DeleteNone2021-05-16 20:20:57 2 hoursa via_instagram_widget->handler_scheduled_filecheck()
There is a 2018 post on the Enfold message board stating that how to fix it with a long obsolete line number. Could you please provide the code to fix this now – stating the line of code before and after in the comment below. This is a high priority fix for the next release please. https://kriesi.at/support/topic/internal-server-error-when-using-plugins/#post-979629Thank you again for your efforts to make Enfold great again!
After fixing this item my wishlist would be to improve loading times, SEO and continue to remove bugs. https://www.dareboost.com/en is an excellent site to draw attention to opportunities for coding reform, speed improvement, security improvements and SEO improvements, I urge you to keep the burst of improvements coming so Enfold can once again be the best and best selling theme.
Thank you..
Hi,
Replied to your thread below
Regards, Yigit
May i get something that deserves the name SUPPORT, please?
Here is one example why i had to give you a one-star rating. I wait since 8 days for a support about a CSS issue and finaly i got asked what the issue is although i explained it in my very first post. This behaviour is not fair.
https://kriesi.at/support/topic/output-not-corresponding-with-css-rules/Hi,
You gave us 1 star stating Nikko did not read your post, when you did not mention you already used the option he suggested. In this thread, your explanation is unclear, so it is perfectly normal that Rikard asked you to elaborate.
You always rate our theme with 1 star, which is not fair and our overall ratings would confirm that but we try to help you nevertheless. I do not even see “supported” badge on your account. If you are this unsatisfied with our support, please do not extend support and do not use our support forums.
Regards, Yigit
Hi, I have a problem with the FAVICON. In the site it works, but when I try to open a link in a “new tab” (traget=”_blank”) it disappear and there is the WP default favicon. How can I solve this problem? Thanks!
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it?
Regards, Yigit
A spammer has been abusing the inbuilt Enfold contact form. I’ve removed the Enfold contact form fully from the page, but wondering if there is a way to completely disable the code that powers your inbuilt contact form behind the scenes in the theme settings or directly in the code? Thank you.
Hi,
Thanks for contacting us!
You can go to Enfold theme options > Performance > Disabling of template builder elements and set it to “Load only used elements (recommended)”, it would not be loaded as long as it is not used on any of your pages
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Thank you! FYI, I did as you suggest, choosing “Load only used elements (recommended)”, but that broke the site and caused many layout elements to fail to load. (though I love how you thoughtfully put warning messages on the page!) So I went with “Manual” instead, and turned off the one contact form as a workaround.
Hi,
You are welcome! I thought only loading used elements would be a simpler solution but glad you figured out manual one when that did not work
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support and enjoy your weekend!
Regards, Yigit
Hi, I use a directory plugin (https://codecanyon.net/item/directory-pro/12488012) which creates a new customary type. I can only edit such entries with the Gutenberg block. As soon as I want to have a list, the bullet points are not shown. For example: https://tinyurl.com/f72p245h
Is it possible to use your editor to edit customary post types? Otherwise, what can I do to show the bullet points?
Hi,
Thanks for contacting us!
You can refer to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type and enable ALB for your custom post type
If that does not help or if you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Hello, theme will be lifetime updated?
Hi,
Thanks for contacting us!
Yes, it will be. We have discontinued our older themes to focus on development of Enfold
Let us know if you have any other questions and enjoy the rest of your day!
Regards, Yigit
Hello, we looking best theme to buy. If we chose enfold – your team helps me to add new fixed image like „logo“ at the center and left side of header? (in php code) ?
Can you recommend plugin to combine css that is compatible with Enfold? The plugin ( https://wordpress.org/plugins/combine-css/ ) you previously had mentioned in comments is no longer available and hoping you might have another recommendation?
Hi,
Thanks for contacting us!
Have you tried enabling “CSS file merging and compression” option in Enfold theme options > Performance? You can also use options in plugins like W3 Total Cache
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Content slider didn’t show proper in mobile version, why?please give me guide bcoz i already wasted time
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support, post a link to your page and a screenshot showing the issue you would like to make so we can help? You can upload your screenshots on imgur.com and attach the links in your posts
Regards, Yigit
Is there is a way to export theme settings from the data base in order to replicate them on another site. What would be the query to use in SQL in order to do the above? Keep in mind that we are not looking for the classic “export settings” in the child theme options. Instead we will need an SQL query to do this, so we can add it in a script and run it as an import command/insert query for new sites
Hi,
Thanks for contacting us!
Theme options are stored in a single array in your database table wp_options. You can query it with:SELECT * FROM 'wp_options' WHERE 'option_name' like 'avia_options_%'If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Hello Team,
we need to full image preview on blog page but image is cropped on blog page as you see below one of our blog link.
please see our Blog Page Link: https://www.hi-labsolution.net/blog/6-ui-ux-trends/
kindly guide what setting need to do
Thanks Pratik
Hi,
Thanks for contacting us!
It seems like your current active theme is not Enfold
If you have questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
How can I change the my “social profiles” icons color to black when hovering over icons located next to top main menu navigation links?
Hi,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
#top #wrap_all .social_bookmarks li:hover a {
color: black;
}
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
It didn’t work – nothing changed?
Hi,
I tested it on my local installation and it does work for me. Could you please make sure that you have disabled “CSS file merging and compression” in Enfold theme options > Performance? Then you can clear cache and after confirming the changes you can re-enable. If that does not help, please start a thread on our support forum – https://kriesi.at/support and post temporary admin logins in private content field so we can look into it
Regards, Yigit
I figured out what’s wrong. I explained all incorrectly. I want to change the background color for each social icon from “instagram – BROWN to BLACK” “facebook – BLUE to BLACK” “yelp – RED to BLACK” and “email – GREEN to BLACK”—How can I do that?
Hi,
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
#top #wrap_all .social_bookmarks li:hover a { background-color: black; }
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
Hey guys, I would like to point out a bug in the version 4.8.2, the cookie consent popup cannot be closed on mobile phones. Only on tablets and desktop views.
Hi,
Thanks for contacting us!
I tested it on my testing installation however it seems to be working fine for me. Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins so we can look into it?
Regards, Yigit
Thanks for the reply. I registered in your forum but cannot see the “open thread” button. Looked everywhere, I can only search the forum. This is why I wrote my message here.
Hi,
After logging in, please go to Enfold sub forum and you can see a blue button there. Also, here is direct link – https://kriesi.at/support/forum/enfold#new-post
Regards, Yigit
oh ok thanks, just realised it was at the bottom of the page
No me deja importar la demo enfold travel, es imposible
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins so we can look into it?
Regards, Yigit
what is your support for wp-cli at the moment?
Hi,
Thanks for contacting us!
We do not have support for it for theme options etc. however you should be able to use it to manage your Enfold based WordPress site
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support
Regards, Yigit
