84 comments found.
Hi, I am concerned about the outdated plugins. How often do you update plugins and stuff?
we gave updates with time to time. you could purchase items with no fear thanks
Hello Can you tell me how to install the demo please? Thanks
Hi, we are shifting our hosting server that s why the demo was not installing. i am sorry for it. the shifting will be completed within 24 hours. so after 24 hours you could install demo content easily. thanks
Hello Can you tell me how to install the demo please? Thanks
Hello Can you tell me how to install the demo please? Thanks
I am beginning to feel like I bought a wrong theme. There is technically no way of downloading the demo content. The documentation seems so outdated. Jesus men!
I have it figured out. sorry for the comment
is this theme support wordpress 5.7.1 version?
Hi, yes it support all versions of wordpress. including the wp version 5.7.1 thanks
Hi. Can i use this website for two different domains? I have only one regular licence
Hi, no it is mentioned in the policy of envato that 1 regular licence is for 1 domain use. if you want to use the theme for 2 different domains legally then you need to purchase 2 regular licences. thanks
purchase this theme and at that time have issue with theme options. was not able to see different tabs in theme options . You asked at that time to install plugin jquery update. at that time it starts working but now same problem comes again. and it is saying plugin is not compatible any more.
getting this error
This plugin is intended for testing of jQuery and jQuery Migrate in WordPress 5.6. However your WordPress version appears to be 5.7.1.
For testing in WordPress 5.5 or earlier please install version 1.0.2 of the plugin. WordPress version 5.7 and newer are not supported yet.
Hi, please use the latest version of theme. latest version is compatible with wp 5.7 thanks.
Hello, can someone resolve issue I have ticked id 2750992
Hi, yes i am personnaly checking your issue. thanks
Hi, with the help of . velvet-blues-update-urls this wp plugin you could change all urls of your site from http:// to https:// within one click. this is a default wordpress plugin and is free. also i replied at you ticket thread also. thanks
Hi, it doesnt work with velvet-blues-update-urls. I provided example, not sure why but it doesnt cover all options. Please check it out, it is urgent.
Hi, yes velvet blur wordpress plugin will change 90% urls. only few remains which are in king composer s shortcodes. for these few images you need to change the urls manually. others all done by plugin. thanks
I don’t agree with your comment as plugin didn’t change even close to 90%. There are many images that are contain wrong urls. Does king composer have option to automatically change urls?
Hi, No king composer images will not change the url automatically. for these you need to manually change the url. thanks
Hello guys, I bought a theme 2 years ago and I am happy with it. I wonder if you have fix for the items below?
I am not planning to change the theme yes, and would like to continue using it. Any chance you can help me resolve this please?
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; WPAlchemy_MetaBox has a deprecated constructor in /home/XXX/public_html/wp-content/plugins/theme_support_konstructo/includes/vafpress/includes/wpalchemy/MetaBox.php on line 181 Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; WPAlchemy_Taxonomy has a deprecated constructor in /home/XXX/public_html/wp-content/plugins/theme_support_konstructo/includes/vp_new/classes/taxonomy.php on line 65
I wonder if you can solve the issue, and will purchase of support solve it? I know it expired
Hi, the kc version becomes abondon. so we released the elementor version. you could download the latest elementor version form the envato and you will use it. thanks
In case I do that, do I need to recreate all pages?
Hi, Elementor version is much more flexible and powerfull. so you please recreate and set your site according to elementor version. actually king composer becomes abondon so we could not continue with it. Thanks
Your support system continues to tell me purchase code is wrong when I only have one so how could it be wrong? Could someone please reach out I’ve been trying to connect with support for weeks. Must say I’m getting frustrated. mbzcl500@gmail.com
Hi, yes you could contect us via profile message. we will give you support there also. thanks
Hello. What is the best plugin for translating site into different languages? Also, what caching plugin works best with theme? Also, I asked on support question never got response.
Hi, our response time is 24 hours. please tell me your ticket id? thanks
2666574 In ticket Id I ddint ask for caching plugin
Hi, i have replied you. please check the and follow the ticket thread. thanks
I have few tickets open for longer period. Issues are not resolved #2681201, 2666574, 2681201 very dissapointed.
Hi, you would get response within today. thanks
your support ticket form is not working again. mbzcl500@gmail.com Fred
Hi, no worries you could contact me through profile message. thanks
hello! I have just want to install the dummy data, like in the documentation “1. In your Wordpress admin dashboard, navigate to Appearance → Theme Options → Utility.
2. From the page you can see the available options, click Import Demo Settings
3. Wait until you see the message Have Fun”
I waited for 2 hours but nothing happend . Please explain me how install dummy data manually.
Thak you!
Hi, no need to worry at all. some times due to slow server response this issue could occure. you just need to creat a support ticket a item support forum. our technical agent will solve your issue within 24 hours. thanks
Hi there, I’ve purchased Konstructo a While ago. I was very happy so far. But now I want to change the Year in the Footer from 2020 to 2021. I navigated to “Design” > “Theme Options”. But it does not work. The Panel just won’t react…
I see you updated this issue in 10.2020. When can we expect another Update to solve the issue again?
Hi, the issue is because you are using the latest theme but the old theme_support plugin. you need to just deactivate and delete the theme_support plugin. after this a message will appear at top of backend pannel for installing new theme_support plugin. as you install that new plugin your issue would be fixed. thanks
if any issue you could just generate a support ticket. our agent will solve your issue within 24 hours. thanks
Hello, thank you for the friendly and quick response! I’ve followed this guide several times. Sadly, it still does not work. In addition, unfortunately I can’t open a support ticket because my support has expired a second time. I don’t want to buy paid support again because this time the problem is caused by your product itself. Nevertheless, would you please help me solve the problem? Please write to me here or send me an email at smokeymcjoin@yahoo.de Thank you & best regards
Hi, please renew the support session and generate a support ticket. our agent will solve your issue within 24 hours. thanks
Hi is it possible to get demo admin access ?
Hi, no it is not possible bro thanks
i have a problem the theme options is not working. When i click on any option in theme options no page is loaded. I can only see the general options page. I cannot even change the logo.
Hi, please generate a suport ticket at our support forum. our technical person will solve your issue within 24 hours. thanks
Hi, will the theme support WooCommerce plugin?
yes it has the shop(woocommerce). thanks
I have tried to submit a support request via your website, it’s telling me my code is for a different product. I need help with tinymce and kingcomposer not working as well as theme options when theme support plugin is activated. my email is rudym@propertyinwisconsin.com and I need help quickly.
Hi, okay i am contacting you via email. i am not seeing your purchase code verification. thanks
I downloaded and installed the latest version from 10/2/20 but the theme options are still not working.
Hi, please generate a support ticket. at forum ticket you could provide your wp-admin info. our technical guy will help you at ticket thread.
my support code says it’s expired so I cannot submit a ticket.
Hi, its seems you support session expired. please renew it. also i am guiding you that please delete and resinstall the theme_support_konstructo plugin. you have downloaded and installed the latest version of theme but. your plugin is installed previously so it is old. means the theme is new and plugin is old. please deactivate and then delete the theme_support plugin. it will fix your issue. if not please renew the support and generate a support ticket we will fix your issue there. thanks
When I add an iframe, it cuts off the entire iframe except for the top section. Do you have an easy solution for this?
Hi, please generate a support ticket. at forum ticket you could provide your wp-admin info. our technical guy will help you at ticket thread.
Hi. I would like to ask if photos are included? Can I use it on my webpage? Do you have licence to sell it and it will be possible to use it by me with correct media rights?
Hi, i used free stock photos. sure you could use all photos. thanks
