136 comments found.
wow. such a clean theme! really loved it . Can you make demo for travel agency too?
Hi,
Thanks for your interest in our theme. We try to update in future.
I have this error: “Your theme contains outdated copies of some woocommerce template files”. Las theme installed.
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Please dont aswer the automated response
Theme contains outdated copies of some woocommerce template files
Hi,
It is not automatic response. We provide support via mail. Please mail your issues.
Thanks
Thanks!!! Excellent Support!! Very fast response.
You welcome
if u like our theme and support, please give your valuable 5 star rating.
Thanks
Hi, I purchased this theme thinking it could be compatible with React Redux, and I was wrong. Is it possible for a refund? I’ve only owned the product for less than 20 minutes, and can’t use it.
Thank You!
Hi,
Sorry for the delay reply because of weekend. We cannot process your refund. The package has been already download.
Thanks
Hello please can you help me. Which plugin is responsible for the pop up messages in the demo because I dont see the option at all so maybe I deactivated the plugin.
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Please mail your issues.
Thanks
Hello.
I have translated the topic into my language (Spanish) and have found some wrong translation strings. The fail is that the esc_html () function is used instead of esc_html __ ().
Could you be ready for translation in future updates?
I’ll tell you where I found the errors: – rakon / templates / related-post.php: 39 – rakon / templates / related-post.php: 105 – rakon / templates / related-post.php: 173 – rakon / includes / resources / headers.php: 248 – rakon / includes / resources / headers.php: 290 – rakon / includes / resources / headers.php: 335 – rakon / template-blog.php: 144 – rakon / templateparts / content-blog.php: 97 – rakon / includes / lib / breadcrumbs.php: 17 – plugin -> rakon-addons / inc / core-wirdgets / blog-carousel.php: 693
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Please assist, i am getting an error when trying to import demo content:
Import Failed Whoops, there was a problem importing your content.
Import Failed An error occurred while fetching file from: posts.xml! Reason: http_request_failed – A valid URL was not provided..
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hello, does importing the demo content provide all the demo pages or do you need to select a single demo to import?
Hi,
You want to import which pages u needed.
Thanks
Is it possible to import multiple of the home pages and have them as different pages on the site?
Hi,
Yes you can import multiple pages.
Thanks
Thanks!
Okay just mailed now.
Hello, I bought the template yesterday but I cannot edit the header and footer very well. The logo is very small if I put a rectangular version, I tried all the ways but it’s still very small. Footer is not easy to touch, I cannot find where to change the logo in the footer and the other elements.
I’m not happy about that, before leave a bad feedback I would like to know your suggestions to improve the template.
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Good morning i have problem whith import demo
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Excellent work and I know it will improve day by day. Is there a possibility of template auto-updates?
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Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Can shop pages be dark to fit with ICO Crypto demo ?
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Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hello following the different mail for the support & bug resolution sent to steelthemeshelp@gmail.com, I ask for the refund of the template purchased.
Rakon – Creative Multi-Purpose WordPress Theme https://themeforest.net/item/rakon-creative-multipurpose-wordpress-theme/30005513 30005513 2021-04-13 08:47:08 UTC
Regards
Hi,
We will check it and let you know.
Thanks
no response by email since 4 days, days go by but nothing, so thank you for being able to refund the template!
1week no response for my refund !
Hi,
Please send refund request.
Thanks
I am happy with the purchase 
I hope you can consider a landing demo to sell a personal course.
Best wishes
Hi,
Thanks for your kind words
We try to update in future.
Great, thank you very much!
will your hosting page work with godaddy reseller?
Hello, I am using the “Products” demo for my website. The header suddenly turned white. It is no longer melted like in the demo … We can see a big difference and it is really not pretty. Could you help me find these settings please? I put a link for you to download the pictures, you will understand better. Thank you
https://www.mediafire.com/file/9gvwydknld6u47r/Help.pdf/fileHi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Thanks
Hello SteelThemes, Impossible to configure the site with the contact pages, there is only the home page of each demo that we import. The forms cannot be modified as desired. Sorry, but I would like to have the template refunded. Regards;
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
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Hello, I am having an issue installing the theme.
1- In fact, I’ve followed the procedure, unfortunately, I got some issue with the “Rakon demo Eight” https://ibb.co/NxzRbV7It is not installed well and in the Page section, I can’t find it. So please let me know what should I do, some others demos are working.
2 – But also, how do I do to import others pages into my page section, it is installing only the home page.
Thanks.
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hi,
I am finding it difficult to change the default colors of the theme and the buttons, especially the header button.
I uploaded a custom font, but I can’t find the fonts in the theme option
Is there a section for me to fully customize the headers?
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Mail sent
[ERROR] Failed to import “Settings” (Media) [ERROR] Failed to import “Layers” (Media) [ERROR] Failed to import “Thunder-move” (Media) [ERROR] Failed to import “Headphones” (Media) [ERROR] Failed to import “Employee” (Media) [ERROR] Failed to import “Binocular” (Media) [ERROR] Failed to import “Shield-check” (Media) [ERROR] Failed to import “Door-open” (Media) [ERROR] Failed to import “Support” (Media) [ERROR] Failed to import “Angle-double-up” (Media)
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks