119 comments found.
Could you please let me know how to find the image icons to replace certain small finance icons in the theme ? ex; bitcoin, gold coins, etc
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Customize > Additional CSS > paste the below code ,
#toTop {background-image: url(http://digibit.nichewpthemes.com/wp-content/themes/digibit/images/logo.png);}
#toTop:before { background: rgba(255,196,12,0.85);}
I did this. thank you. Now how can I access additional icons for like bitcoin, eth, etc ?
Hi.,
Please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.
My theme doesn’t have certain inbuilt pages such as blockchain, trading, case study etc. How can I get them?
Hi.,
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
Regards., DesignThemes Support.
It didn’t work either. I have reinstalled, deleted, reinstalled still it doesn’t show the needed pages or the dame demo contents. I am sending an email with screenshots from email address h2otonaoh@aol.com kindly help me with this. its been more than a month since I purchased the theme and i have given up all the work i had done on the sit and back to squares one with demo still not working. could you please consider this. Honestly i am extremely sorry about bothering so much.
Hi.,
We have made the changes as per your needs. Please have a look.
Please refer : https://prnt.sc/14gsk5e
Thank you so much. You were very helpful. But still i do not have blockchain or trading pages. Thats really strange.
Hi.,
Can you please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.
Thank you, we look forward to helping you!
I have sent you an email from h2otonaoh@aol.com few days back related to the same. The screenshots were attached there.
Hi.,
Yes, we replied to your mail ID. Please check it.
Regards., DesignThemes Support.
How to assign the revolutionary slider to a certain page?
This is done. Thank you
could you please let me know how can I cope / paste add certain parts of the page theme for different parts of another pages? mix and match.
Hi.,
You can try this plugin : https://codecanyon.net/item/visual-composer-clipboard/8897711
This plugin was a disaster. After adding that my visual composer completely gone. How to fix that?
Hi.,
Thank you for contacting us.
Kindly get into Admin Panel > WPBakery > Role Manager > Post Types > Custom > and enable the option.
Refer : https://prnt.sc/w54xfc
Thank you, we look forward to helping you!
Your menu is not working ooo
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
.no-header-menu ul, .dt-header-menu .dt-primary-nav { z-index: 999 !important; }
Thank you, we look forward to helping you!
Kindly login with the URL: https://welcome.trp500.com
Hi.,
We have made the changes as per your needs. Please have a look.
Refer : https://snipboard.io/dOLh7S.jpg
Fix : https://snipboard.io/bNtD4d.jpg
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
The theme cants be edited properly. http://preview.themeforest.net/item/digibit-cryptocurrency-mining-wordpress-theme/full_screen_preview/21375339?_ga=2.130862799.1324897807.1622489269-631489989.1617571514 I have been trying to Sign up, deposit money sections and no matter how tried the icons boxes dissapers and only the text remains. How to manage this.
Hi.,
Please be more specific about your issues with some screenshots/videos so that we can check and let you know asap.
Regards., DesignThemes Support.
How to add a screenshot here ? I am not willing to direct email your support it has no use
Please send your request to us directly at this email support@wedesignthemes.com
Could you please let me know how can I set http://preview.themeforest.net/item/digibit-cryptocurrency-mining-wordpress-theme/full_screen_preview/21375339?_ga=2.187628140.553498300.1622390467-631489989.1617571514 ( The trading home page as the front page ). I checked in my pages its not even available. Please help
We replied to your mail
Need language translator to spanish..
Hi.,
Theme Translation : http://docs.wedesignthemes.com/dt_articles/translation/
On a total different matter, I tried to edit the “cryptocurrency widget’ page those are not working and not editable at all. How to do that ?
Hi.,
Please refer the video : https://youtu.be/O7jLqDMsfHE
I was referring about the inbuilt page digibit/cryptocurrencywidgets page
Well thank you so much and this figured. I want to know cryptocurrency widget page has Prices – Tabbed and regadless how i edit that it doesnt show. Any perticular thing I have to do to make the Prices – Tabbed work?
Hope your issues are solved.
It did. Thank you so much
I know I have asked about hundred of questions regarding the site menu. I really have serious trubles getting the menu right. Could you please please let me know how can I add the originial demo mega them which comes with the theme itself. In my menu sections i have accidently deleted the ‘MAIN MENU’ which originally coumes with the theme. how can i get the same back? i do not want to reinstall the demo because i have done so much work in the site. could you please help me with this? i really appriciate it
Hi.,
Please send your request to us directly at this email support@wedesignthemes.com
Or
Please open a support ticket and our team will get back to you as soon as possible. DesignThemes Support
kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
I have sent and expecting a respond
From which email id you have sent the mail?
We replied to your mail
I haven’t received anything from you
honestly this is getting too exhausting. In the first place why you want to buy a theme is either you have not much knowledge or you are too lazy and i am both that and really lost without a menu. Somebody please help. And perhaps you could save so muhc time for yourself may be by putting a youtube video about the menu seems i am not the only person who had gone crazy with the menu
Hi.,
We already fixed the Menu and Mega Menu Issue and Replied., If the issue persists, please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video references to our support team and we will gladly assist you.
Thank you. But nothing had changed
I have emailed several times even today with this regards from an email h2otonaoh@aol.com and kindly have a look. I do not know how else to explain you the issue better. All I need is the Same menu that comes with the demo theme and looks exactly like that.
Hi.,
Please refer : https://prnt.sc/13ma7ud
Main Menu Color :
.dt-header-menu ul.dt-primary-nav > li, .dt-header-menu ul.dt-primary-nav > li a { color: #fff !important;}
Main SubMenu Background Color :
.dt-header-menu ul.dt-primary-nav li ul.sub-menu li a { background: #c37801;}
Main SubMenu Color :
.no-header-menu ul li a, .dt-header-menu .dt-primary-nav li a, .no-header-menu ul li ul.children li a, .dt-header-menu ul.dt-primary-nav li ul.sub-menu li a { color: #000 !important;}
Thank you so much I appreciate it. What I wanted was not this. I want the original demo site menu as one of the list of menus.. I want the exact same menu. Because when I try to do my self trading pages and all that not available.
Hi.,
We get the “Invalid user name/password” error. So please send us the valid WordPress login details.
Hi , i facing Main menu issue , the menu dose not showing in main page , also the social media icon , i open another page and found menu there , but home page can not see the menu . i add also this code : .no-header-menu ul, .dt-header-menu .dt-primary-nav { z-index: 999 !important; } in additional css place .. but no hope still not working . also I’m seeing that there is some issues in the site , some kind of missing files in Inspect the page
/wp-content/uploads/smile_fonts/Defaults/Defaults.css?ver=3.19.9:1 Failed to load resource: the server responded with a status of 404 () jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2 jquery.touchswipe.js:1 Failed to load resource: the server responded with a status of 404 () jquery.touchswipe.js:1 Failed to load resource: the server responded with a status of 404 () Defaults.css:1 Failed to load resource: the server responded with a status of 404 ()
this is not my site! how you check my site !
i solve the menu issue by adding this to css
.no-breadcrumb.page-with-slider #header.header-top-absolute{ z-index:999 !important; }
i do not know why you guys not support me!
Hi.,
Sorry for the inconvenience,
1) Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Please send your request to us directly at this email support@wedesignthemes.com
2) JQuery Issue : Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Thank you, we look forward to help you!!..
Regards., DesignThemes Support.
I send you all details , anything i try to update not work , only images upload working with me , please solve it as fast as possible !
Hi.,
Please send your FTP Login Details
any update ? FTP send already to your email
?
Hi.,
403 error occurs – https://prnt.sc/13i4w04 when save the header. So please refer this link for more info – https://kinsta.com/blog/403-forbidden-error/
Regards., DesignThemes Support.
Still my menu not showing
I never see a Lazy support like this ever , the theme have a lot of bugs and they can’t fixed . they have a big issue with Main menu . it was bad decision to buy this theme. i wish i can give 0 star ! i lost time and money
What is this poor menu , and menu not work in mobile view
Hi.,
We get the “Invalid user name/password” error. So please send us the valid WordPress login details.
very bad theme , i swear to god
Hi.,
Please check your mail. We replied.
Regards., DesignThemes Support.
How do you edits the above footer Subscribe to our NEWSLETTER area? thank you
Hi.,
You have to enter mailchimp API key in Theme Options that’s it. Kindly, refer the attached screenshot : https://prnt.sc/13frqw1. After adding mailchimp API key, refresh that page. You will have new option named ‘Select Mailchimp List’ , here select the mailchimp list id.
Please refer : https://support.wedesignthemes.com/knowledge-base/mailchimp-integration/
Please refer : http://recordit.co/FdX1J0HE7z
Thank you so much. it worked
Thank you so much
I accidentally deleted Digibit original main menu (mega menu) and is there any way I could recover it ? Backup is not an option. Kindly help
Hi.,
Please refer : http://recordit.co/ipPMMJRJzi
https://prnt.sc/13e3afy > https://prnt.sc/13e3fusThank you, we look forward to help you!!..
Could you please help me to turn a regular menu to a mega menu? I want to turn my main menu into a mega menu.
Hi.,
Please refer: http://docs.wedesignthemes.com/dt_articles/mega-menu/
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
I would like to know what is this continuous issue of menu disappearing, after two weeks the menu was sorted out and today again menu is disappeared. Can not find it at all. Please help, this is very urgent
Thank you
Thank you for the appreciation. Hope your issues are solved.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
I would like to know how can i add the Ticker which is below the footer, to above header area? thank you
I figured,, this is solved.
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
It’s done. Thank you so much
Thank you for the appreciation. Hope your issues are solved.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
I want to add two widgets to the theme but even after installing the plugging sand added on the widgets area it doesn’t show on my website. How can make it visible please? Thank you
Hi.,
Please refer the Video : https://youtu.be/VbjGExM-sNU
Thank you. Above problems solved. Could you please let me know if there is an inbuilt forum in the theme or suggest a compatible plugin for the theme so that I can add a forum. Thank you so much
Hi.,
We have not tested that plugin so cannot say for certain. However, it should be ok, but we cannot guarantee 3rd party plugin compatibility.
Theme compatible with buddypress and bbpress.,
Could you please let know is there any inbuilt feature to add a open forum for the theme ? If not any plugging that you recommend which support the theme? Thank you
How do you add shortcodes? For example I want to add a model of pricing rabble for a separate menu page as pricing. Already created the menu and the page, how to add the selected pricing table for it ?
Hi.,
Please refer : https://youtu.be/ycafyJsCiz4 https://youtu.be/5D_XQnlaED0
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
please guys , this is not what i asked for. I wanted to know how to add an ‘discussion forum “
Theme compatible with buddypress and bbpress.,
Thank you so much. it worked
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
I want to purchase this theme, but I want to make sure that I can add pricing plans (3 different monthly plans ) is it possible with this please ?
Hi.,
Thanks for the interest!!
Yes, this is possible. Please refer this link – https://dtdigibit.wpengine.com/shortcodes/pricing-table/
Regards., DesignThemes Support.
thank you. There is no way to add the menu. why is that? how to solve the issue?
Hi!.,
Please mail us your site credentials (WP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Thank you so much. I sent you through that form kindly help. I want the exact horizontal menu as in the demo theme and same mega menu, I will change it later. Thank you
Hi.,
The issue has been resolved. Please have a look.
Note : If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
thank you so much for your prompt support. I see the menu when i pay close attention to because the colour is grey or in same colour as the theme image it doesnt show. please change it to white or kindly send the steps how to change main menu font colour. Also I am trying t figure how hw to change the ‘most trusted digital money exchange” theme texts but do not find how to. I have read your theme documentation and it doesnt cover any of these. When i purchased the theme i thought it would be uite easy and i wount have to chase support but aparentl. plese help
No. It had not been resolved at all. I have been back and forth emailing and sending log in credentials each time I have to explain from the beginning. Kindly help
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
#dt-1621286827116-f32cbf6c-a7b7 ul.dt-primary-nav > li > a { color: #fff important; }
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Thank you so much. It worked
