1254 comments found.
Looks like the 2 columns (Woocommerce Pro) feature has stopped working??
Hi,
Thank you for your report, we will fix this issue on our next update.
Regards
When is this going to be fixed? It’s a pretty big bug, for the two columns to just stop working!
Hi,
We are working on our next update and it will be a major update with some new features, so that caused this delay in release date.
Regards
As I installed the theme, the website does not open and starts giving an error. I can’t use the current theme.
Hi,
When I try to Edit with the WpBakery plugin, it always shows me a red box that hovers every Element, this red Box doesn’t let me to edit any element in the Page, so how to solve this problem
welcome back guys, the store missed you 
Hi
Thanks a lot
We have surprise for our Arabic users, we will announce it next week. stay tuned with us.
Regards
Hi, Did the visual builder contain woocommerce elements? For example display in home page : last products discount, specific products, outhers .. tnx
Hi,
Yes you can use WooCommerce elements on WPBakery builder, you can check it in some of our demos:
https://xtratheme.com/rims/ https://xtratheme.com/jewelry/ https://xtratheme.com/furniture/Regards
Is xtra Template affiliated with you or is it a separate company?
Hi,
Which Xtra Template you mean? please provide us the URL of them.
Regards
وكالة تصميم المواقع https://xtratheme.com/web-agency/
Yes, Xtratheme.com is our website and Xtra has 90 demos now and rhis is one of them that included in the one package.
They are very beautiful templates, can I resell them to my customers, after purchasing the package will it be a lifetime license, and can I customize the template so that it is compatible with the customer’s content
For each customer you should buy a new license and it will be lifetime, you can customize everything in Xtra easily.
I want to buy xtra themes, will I be able to get all the attributes shown on this one
Hi,
Yse, all features and demos are included in one package.
Regards
السعر معروض فقط $24
For limited time price is $24
When I buy the package will I be able to try any template with import demo content
When I purchase the package will I be able to install any template with importing demo content
Yes, you can import any demos you want.
I can’t get support for 1 day. I ‘m waiting. I created ticket. Please support me urgently. I expalined the issues on the ticket. Another problem: How we can change the projects cover image? There is not any change on theme options?
Hi,
I checked your ticket and found that our technical support replied to you in a day. please follow your request via our support page.
Regards
Hi, I bought your XtraTheme and installed the Web agency Demo, but I accdenently changed something in the code of the Demo, so I ask, if it’s possible to send me the code of the Homepage only, thank you
Hi,
You can get shortcode of any of our demo pages via right sticky menu, rollover the basket icon, you will find the shortcode button in the bottom of menu.
Regards
Thank you
You are welcome
Hello To create websites I always have the page with the main domain e.g. accessible at https://domain.com. To test themes and plugins for compatibility before I install them on https://domain.com I use a subdomain like https://staging.domain.com. So if I want to do this with your Xtra theme I have to buy 2 licenses – one for https://domain.com and one for the subdomain https://staging.domain.com. Or am I wrong with this assumption and is it possible to work with only one license in this case? Thank you for your answer.
Hi,
You can deregister old domain name from your dashboard and then activate it in the new domain name.
Regards
I have bought this item before , and was taken away from themeforest , as its back i should get it as bought items ?
Hi,
Please contact with Envato help support.
Regards
thx
You are welcome
I want to buy your theme, tell me – if I install it on a test domain, and then want to transfer it to another main domain, then how can I cancel registration on the country domain in order to install the theme on a new domain?
Hi,
Yes, you can deregister old domain name from your dashboard and activate it in another domain name.
Regards
Glad you got back to themforest. Xtra is the best template I have worked within the last 10 years.
Thank you so much
Hello, I would like to buy the theme, but I have a question Is it possible to put a different logo on each page, and how difficult is it
Hi,
Not possible now but we will add it to our feature list for our next update.
Regards
Is there a specific date?
No, it will take a couple of months.
Love the theme. In desktop, the text align left, but in mobile align center. How to make align left also? https://prnt.sc/13tyx97
Hi,
You can disable this feature in “Title and Text” element > Advanced tab > Responsive > Text Center ?
Regards
update error persists
Hi,
Please open a ticket in our support page, our technical support will help you in this case.
https://codevz.ticksy.comRegards
One the first purchasers of this theme. Currently use it on a few different sites. Welcome back to Themeforest!
Thank you
How can I download this theme? I bought it on Envato but now I cant see it in my dashboard
it seems that you have refunded your item.
No, I didnt.
Especially when I had access on your website.
On my end, it is showing I have expired support but no space to download product
In this case, please contact with Envato help center.
Welcome Back! Great to see you again here! I have bought it two years ago, excellent theme! I am Interested is it compatible with Elementor builder or only WPBakery?
Hi,
Thank you so much, Our elements are now compatible with Elementor but demos not ready yet, we are working hard in this case and it will be release in couple of months.
Regards
Thank you for answer! Regards!
You are welcome
Wow, I love this theme and love to see you here again.
Thank you
