12047 comments found.
Cannot activate the Appointments Add on. Same as License Activation (the Activate Button stays light grey. I already read the guidelines/suggestions on the website but still no luck.
Hi esseeffe,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks for your quick reply Natyra
You’re welcome 
Have gone through the demo and this is a nice theme. My only concern is the speed. it’s slow and i dont know why that is so…and what can be done to improve the speed.
Hi Hilarymutia,
Thank you for your interest in ListingPro!
A lot of times users ask us why is your page speed slow (page load time). If you are asking this question you are most likely basing it on testing (PageSpeed Insights or GTmetrix) one of our LIVE DEMOS (Example: classic.listingprowp.com). Live demos are for the purpose of the demo only. We do not optimize our demos for page speed. Page load time has almost nothing to do with the theme. Page load has everything to do with the hosting option, content, images, etc. For more details read the following articles. What should I do to improve my site speed?
Let us know if you have any other questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi please let me know if you have any follow-up questions.
To be the first to learn about our new product releases, deals, updates, events, etc,
Hello, 1- Is the virus problem solved or not yet? 2- Can this theme can only be for car listing? am I gonna be able to customize the listing options and appearance? 3- If some clients pay more to be on the first page, is this option is available to control the add campaign in professional way by giving them a report how many clicks or how their ads did during the campaign?
Hi malas2002,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi malas2002,
Sorry for the delay in response.
1. Is the virus problem solved or not yet?
Yes, it is solved. FYI it was an overall issue with WordPress. So, it had nothing with our theme, it just affected us. Anyway, the problem is fixed now.
2. Can this theme can only be for car listing?
ListingPro an end-to-end multi-purpose Directory solution and gives a lot of flexibility to create almost any kind of listings using our customer Listing Form Submission builder and also Advance Custom Fields.
But we do not recommend it to use it for the Job Portal or Real Estate website unless you know how to make it work for you. You can try our demo and make sure it fits your use case. You can also check available live examples to see what others have created.
Link: https://listingprowp.com/en/customers.html
Visit the following page and search or scroll down to BACKEND DEMO ACCESS
Link: https://listingprowp.com/support
3.If some clients pay more to be on the first page
I will get back to your regarding this question.
4. is this option is available to control the ad campaign in a professional way by giving them a report on how many clicks or how their ads did during the campaign?
Yes, it is possible.
User dashboard > ad campaigns there the listing owner can view the clicks on ads in the right side bar
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi malas2002,
Just wanted to let you know that the ListingPro theme is on sale 50%OFF.
50% OFF for a very limited period of time.
Also, our ADD-ONS are 50% OFF -> https://listingprowp.com/plugins/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is there a way to track phone number usage by clicking on the phone number to reveal it. Most people call so we do not get so much leads via the forms. Is this possible in some way?
Hi Darkbirds1978,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
You can join to our FaceBook Group and ask if anyone is using a plugin for it.
Why here is no option to add all listings on one page? We can’t show more than 15 listings. Why here is no pagination option?
Hi Darkbirds1978,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
It is general question. Does theme allow to show more than 15 posts per page when using “LP Listing posts” widget?
I will check account with https://help.listingprowp.com/login
Sorry for the inconvenience.
If you use “Listing By” Elementor widget, you can add as many listings as you want.
Best, Natyra
Hi there, We can’t create account at https://help.listingprowp.com/
we have purchase code. It is saying other account is already using purchase code. But we have only one site with our purchase code.
We are having issue with not getting emails on submission of listing. Which is very basic thing. Help will be highly appreciated.
Hi, is there a space for advertising banners? Can i edit the site far as name of my directory, color and font etc? Do you guys offer app or can i have a app add it to this? Can the user post jobs?
Hi devinclark24,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Sorry for the delay in response.
1. Ad banners are available on the listing details page and archive.
theme option .> listings> google ad sense
2,3, Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
4. ListingPro an end-to-end multi-purpose Directory solution and gives a lot of flexibility to create almost any kind of listings using our customer Listing Form Submission builder and also Advance Custom Fields.
But we do not recommend it to use it for Job Portal or Real Estate website unless you know how to make it work for you. You can try our demo and make sure it fits your use-case. You can also check available live examples to see what others have created.
Link: https://listingprowp.com/en/customers.html
Visit the following page and search or scroll down to BACKEND DEMO ACCESS
Link: https://listingprowp.com/support
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi devinclark24,
Just wanted to let you know that the ListingPro theme is on sale 50%OFF.
50% OFF for a very limited period of time.
Also, our ADD-ONS are 50% OFF -> https://listingprowp.com/plugins/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Team,
Just a pre purchase question here.
Can we integrate third party payment gateways into the theme, For Example In Woo commerce we are able to install ANY Payment gateways, is it possible in this theme.
Thanks in advance
Hi sharbirao,
Thank you for your interest in ListingPro!
We have our own built-in checkout system to process payments for our directories built with ListingPro including Paid Listings (Front-end Listing Submission) and Promoted Listings (Ads Campaign).
WooCommerce is not required. Hence we do not support WooCommerce officially.
For more details read
https://docs.listingprowp.com/faq/what-are-the-supported-payment-gateways/
https://docs.listingprowp.com/faq/is-woocommerce-supported
https://docs.listingprowp.com/faq/can-i-sell-products
For detailed information on all the supported payment gateways with ListingPro please refer to https://listingprowp.com/10-payment-gateways-monetize-directory/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi sharbirao,
Just wanted to let you know that the ListingPro theme is on sale 50%OFF.
50% OFF for a very limited period of time.
Also, our ADD-ONS are 50% OFF -> https://listingprowp.com/plugins/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello. I have two pre-sale questions 1. Does ListingPro support Flutterwave Paymentgateway? 2. If I have a different order delivery company, is there an option to add it to the existing uber,glovo etc?
Hi Hilarymutia,
Thank you for your interest in ListingPro!
1. We are sorry we do not support it. For detailed information on all the supported payment gateways with ListingPro please refer to https://listingprowp.com/10-payment-gateways-monetize-directory/
2. I will get back to you regarding your second question.
Meanwhile let us know if you have any other question.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Can I customize this to be a medical directly and also what page builder do you use? Thanks.
Hi amgchase,
Thank you for your interest in ListingPro!
We have released our newest add-on about Medical Listings. You also have a live preview here MedicalPro.
In general, you can either use WP Bakery or Elementor.
Please, let us know if you have any other questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi I have a question as I am interested in this theme. For example, I am trying to achieve a directory for dentists. You enter your location and find qualified dentists. I would like for users to be able to create a profile, upload photos and leave reviews for them. Can I do that with this theme?
Also, I do not like elementor. Only WpBakery or visual composer. Do you have both themes in separate versions?
Hi amgchase,
Thank you for your interest in ListingPro!
Yes, you can enable option for users to create a profile to leave a review.
Yes, you can use WP Bakery if you’d want to.
Visit the following page and search or scroll down to BACKEND DEMO ACCESS Link: https://listingprowp.com/support
Here’s a link to our documentation https://docs.listingprowp.com/knowledge-base/
If you have any other questions please let us know.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi amgchase,
Just wanted to let you know that the ListingPro theme is on sale 50%OFF.
50% OFF for a very limited period of time.
Also, our ADD-ONS are 50% OFF -> https://listingprowp.com/plugins/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, just a presale question
does the theme allow listing authors to upload products especially shopping category?
Hi Hilarymutia,
Thank you for your interest in ListingPro!
Yes, you can add products by Menu Management System.
Menus Management System is not just limited to restaurants. It’s an extremely powerful feature that is often overlooked. Other businesses can also use this feature to showcase their product or service offerings to customers.
WATCH THIS VIDEO: Menu Management System in Action
For LIVE demo of Menu Management System please go to the following link https://restaurantpro.listingprowp.com/listing/osteria-la-buca
You may also get demo access to try it out yourself. Demo access info can be found on this page. https://listingprowp.com/support
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Hilarymutia,
Just wanted to let you know that the ListingPro theme is on sale 50%OFF.
50% OFF for a very limited period of time.
Also, our ADD-ONS are 50% OFF -> https://listingprowp.com/plugins/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi asfar19,
Thank you for your interest in ListingPro!
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi asfar19,
Just wanted to let you know that the ListingPro theme is on sale 50%OFF.
50% OFF for a very limited period of time.
Also our ADD-ONS are 50% OFF -> https://listingprowp.com/plugins/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi
I want to use adobe fonts.I have checked your theme by logging in to the demo site.I can only see google fonts option.Can i use futura pt adobe font on this theme ???
Thank you
Hi zainnasir1,
Thank you for your interest in ListingPro!
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi zainnasir1,
Just wanted to let you know that the ListingPro theme is on sale 50%OFF.
50% OFF for a very limited period of time.
Also our ADD-ONS are 50% OFF -> https://listingprowp.com/plugins/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello,
I’m trying to create a website where users will be able to post noncommercial ads. Normally a contact button appears under each add that allows another user to send a message directly to the author of the ad. Is it possible to change this so that a message or an alert is sent to the owner of the website instead? We want to avoid user to user interaction, the website owner will take care of everything. We only need a button that will notify the website owner that someone is interested in a given ad.
Hi and7uni,
Thank you for your interest in ListingPro!
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thank you for your patience. Please see our response below:
1. I’m trying to create a website where users will be able to post noncommercial ads.
Yes, this is possible.
2. Normally a contact button appears under each ad that allows another user to send a message directly to the author of the ad. Is it possible to change this so that a message or an alert is sent to the owner of the website instead?
Yes, this is possible and this is what you need to do.
If you allow users to submit their own business listing using the Front-end submission form, then normally each user will have their own lead form that will go to their inbox in user dashboard. But you can choose to disable the lead form from appearing. See https://prnt.sc/153qrgn
Then you can create a new contact form using WPForms and add that to all listing details pages that will go directly to your email. In this case, the leads won’t come to the inbox because you are using WPForms.
Another option is you as a directory admin can add a business listing on behalf of your users and then all the leads will come to you. But this will be a less scalable model if you are expecting a lot of user submissions.
3. We only need a button that will notify the website owner that someone is interested in a given ad.
We don’t have any such button to notify the website owners but this can be something done with a custom job.
For customization please kindly fill out this form to get a free quote. click here
Hope this helps.
Hi and7uni,
Just wanted to let you know that the ListingPro theme is on sale 50%OFF.
50% OFF for a very limited period of time.
Also our ADD-ONS are 50% OFF -> https://listingprowp.com/plugins/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Team,
Theme is good but having issues with growing directory. The main issue is Review management. It has only one feature of Reporting the review and later deleted by the Admin. Even admin can not remove fake flags, it only gives an option to delete the review.
Kindly add some feature that enables Admin to moderate reviews before publishing.
Awaiting your response.
Hi apps127,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I wanted to know if you could integrate with Woocommerce because I intend to add a mobile banking checkout known as MPESA (The most popular money transfer method in my country). There is a plugin for the feature in Woocommerce. Or if there is a way I could integrate the Mobile banking checkout directly with this template.
Hi RithoA,
We have our own built-in checkout system to process payments for our directories built with ListingPro including Paid Listings (Front-end Listing Submission) and Promoted Listings (Ads Campaign). WooCommerce is not required. Hence we do not support WooCommerce officially. For more details read https://docs.listingprowp.com/faq/what-are-the-supported-payment-gateways/ https://docs.listingprowp.com/faq/is-woocommerce-supported https://docs.listingprowp.com/faq/can-i-sell-productsFor detailed information on all the supported payment gateways with ListingPro please refer to https://listingprowp.com/10-payment-gateways-monetize-directory/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi RithoA,
Just wanted to let you know that the ListingPro theme is on sale 50%OFF.
50% OFF for a very limited period of time.
Also our ADD-ONS are 50% OFF -> https://listingprowp.com/plugins/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Good morning,
I purchased this theme a while back. My super secure server has now decided to block the website: www.daf-global.com due to suspected malware in the theme.
After conducting a search in the discussion it appears I’m not the only person experiencing this issue.
Please resolve immediately.
Thank you, Adam
Hi Adam,
I forwarded your request to our support team. Please kindly bear with us until one of our support agents is available.
Best Regards,
Natyra from Cridio
Customer Success Ninja
pls can you upgrate your campaign like this one https://tonaton.com/en/ad/quality-3in1-leather-chair-free-delivery-for-sale-greater-accra/promote
Hi Aqyah,
Thanks for taking the timeout to give us a suggestion. To share your feedback go to the link below and scroll down to Feedback section.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Aqyah,
Just wanted to let you know that the ListingPro theme is on sale 50%OFF.
50% OFF for a very limited period of time.
Also our ADD-ONS -> https://listingprowp.com/plugins/
Best Regards,
Natyra from Cridio
Customer Success Ninja
hi, to purchase 1, how many domain names can I use for this theme?
Hi Erinkwon1,
Thank you for your interest in ListingPro!
You can use it in two domains. One for your test/staging site and one for activating the live site.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello there,
Is there a restriction on the booking, for example the user can only book either weekends or weekdays or full week. The user cannot book a single night, only one of these options
Hi mrams93,
Thank you for your interest in LisitngPro!
Sorry, currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that the ListingPro theme is on sale 50%OFF.
50% OFF for a very limited period of time.
Also, our ADD-ONS are 50% OFF -> https://listingprowp.com/plugins/
Best Regards,
Natyra from Cridio
Customer Success Ninja
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