1617 comments found.
Following error is getting logged on WP 5.7.2 Any solution ?
Deprecated: Elementor\Scheme_Typography is deprecated since version 2.8.0! Use Elementor\Core\Schemes\Typography instead. in /wp-includes/functions.php on line 5051
Hi,
Thank you for purchasing.
Thanks for reporting. We will check and release the update soon.
For quick and temporary fix. You can turn off WP_DEBUG in wp-config.php file.
Hi I just purchased and installed the theme however it kept saying Installation/Update Of Required Plugins Needed This theme requires the following plugins: Grand Restaurant Theme Custom Post Type, Grand Restaurant Theme Elements for Elementor and Revolution Slider.
However I can’t find the plugins? Please advise thank you.
Hi,
Thank you for purchasing.
You have to register your purchase via Theme Setting > Registration to install these premium plugins.
Please see detailed instruction here https://docs.themegoods.com/docs/grand-restaurant/getting-started/register-your-purchase-using-token-key/
Hi I purchased the theme do we get free access to elementor PRO? Thank you.
Elementor doesn’t allow developer to buy extended license and include within theme. They sell their license on subscription base which you have to purchase on their website.
Hi, I’ve created a support ticket yesterday. Ticket number #2806343. Need your urgent help to deactivate my license from previous server so I can use it on a new server. Urgent help.
Hi,
Thank you for purchasing and really sorry for the delay during weekend.
I replied your ticket. Could you please check there.
Hey, I have updated my website from version 5.3 to 6.3 and now all my images have disappeared, i had a gallery it disappeared, my reservation button is no longer working as well, i also had page titles with images and that have disappeared, i activated all required plugins but some can’t activate…I tried to use Elementor gallery for my images but it is under Pro. What must i do now? Please help.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Here is my ticket number #2805211
Please extend your support so we can continue providing support for you. Thank you for your understanding.
Hi please why the boutton reservation won’t work on the page ’’ (not the home page)” when i try it from mobile browser , i just created a page then i copy past the boutton using elementor, It works good from desctop but from mobile it will not !!
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
in WordPress 5.7.2: Following error is logged in a fresh WordPress installation:
Deprecated: Elementor\Scheme_Typography is deprecated since version 2.8.0! Use Elementor\Core\Schemes\Typography instead. in /wp-includes/functions.php on line 5051
Hi,
Thank you for purchasing.
Thanks for reporting. We will check and release the update soon. Thank you for your patience.
Hi. Does it support multivendor/restaurants? If not any plan to add such a functionality? Thanks
Hi,
Thank you for interesting. Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Hello. This price is very high in our country due to the exchange rate. I would be very happy if you could give some discount.
Hi,
Thank you for interesting.
Really sorry, currently we don’t have any pricing promotion available.
Hello, can you tell me please how can i do in order to change breackpoint menu burger from 960 to 1335 px? Thanks
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
hello there,
any idea when i get a reply for my support ticket #2792494?
Hi,
Thank you for purchasing.
Our support staff replied your ticket and please continue there. Thank you for your patience.
Hi, can I categorize the shop items like starters, vegetarian, salads, deserts etc like wise? also is possible to order through menu pages? you demo menu docent have it
Hi,
Thank you for interesting.
Yes of course you can categories products and you can order from menu page if you don’t have any variable product options ex. size, add-ons etc.
Hi there… got a few question: local install will be live in few days…
1- I entered my api (elementor section) but now the maps is showing some place in Singapore….
2- how do i change the sidebar order i need the logo at top now its the menu…
3- the pop up reservation form how do i change the placeholders? in theme settings its not possible,,,
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
after latest update, my webiste’s home page messed up. terrible. i can not make simple text change. revolution slider disappears itself. no way to use classic editor. very disappointed
After Update : OPSSSSSSS. (Revolution Slider) Slider with alias undefined not found. Still active and untouched pages still working. whenever i edit any page fully messed up. no slider, contact form stopped working. Really terrible
Hi,
Thank you for purchasing.
The issue you have is related to old version of required plugins usage.
Please make sure you update all required plugins via Appearance > Install Plugins. It should fixes the issue.
We are very sure that our. theme support the latest version of WordPress.
Qr
I would like to know how to activate OpenTable as a reservation method. Is there a plugin? A widget? Besides that, can you tell me how to make the “Reservation” link work like in the demo?
Hi,
Thank you for purchasing.
You can copy openTable embed code here https://www.opentable.com/widget/reservation/preview?rid=347401
Then paste it to your page/post contents.
I loaded the main theme and the child theme in the themes folder, activating only the child theme, I think I did the right thing because I got to the screen where it asks me to install the plugins. Where are the “Grand Restaurant Theme Custom Post Type” and “Grand Restaurant Theme Elements for Elementor” plugins? In the installation procedure it says that they are in an external source, I have looked in the installation folder of the theme but I cannot find them.
I forgot, along with the two I mentioned earlier also “Revolution Slider” comes from an external source. Where can I find these three plugins to be able to install them? I kindly ask you for a precise and detailed answer.
Hi,
Thank you for purchasing.
Could you please make sure you register your purchase via Theme Setting > Registration. Please see detailed instruction here https://docs.themegoods.com/docs/grand-restaurant/getting-started/register-your-purchase-using-token-key/
Then you should be able to install these premium plugins. Thank you for your patience.
After installing all the plugins that I can install, do I proceed to register the theme and find the three missing plugins? Did I get it right? Is this the correct procedure?
Yes once you registered your purchase code then you can install these plugins via Appearance > Install Plugins.
Thanks, it worked. Now I’m importing the demo, I’m asked if I want to install these plugins: WPForms, All in One SEO, MonsterInsights. It is not clear whether they are mandatory or optional. You can tell me something? Do they significantly enhance this theme by installing them or are they just for advertising purposes? Please, be honest.
I installed the demo without including those three proposed plugins, in case I will install them manually if you answer me saying that they are indispensable for the theme. I look forward to your reply.
That’s ok. These 3 plugins you mentioned are optional.
Hello. i have got a pb with my Content Builder. It’s not working and not saving any of my changes…. I have only the bloc default seetings of wordpress. Thanks for your help. Regards
Hi,
Thank you for purchasing.
Please update to the latest version of theme and all required plugins. It will fixes this issue. Here is instruction about how to update theme http://themes.themegoods.com/grandrestaurant/doc/how-to-update-the-theme/
Hi guys,
I am trying to get Reservation form activate and i am having problems. i have followed your online instructions and couldn’t solve the problem.
When clicked on “RESERVATION@ button, it opens a blank page, instead of displaying the reservation. Previously, i had configured reservation section but this time around unable to.
Theme Version: 6.0.2 website http://mezzegrill.co.uk
looking forward for your advice.
Thank you
Coolunuz
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi there, just updated your theme to the latest version, but now my website is not responsive anymore. See here: https://bit.ly/3wlRRtx Please update!!
Hi,
Thank you for purchasing.
It seems to be working fine on my mobile. Please see screenshot here https://prnt.sc/12zco9n
Hello Do you have a demo of Persian, Turkish and Arabic languages for me to see? I need this template for a multilingual restaurant site. Is it possible to use multiple languages?
Hi,
Thank you for interesting.
We don’t have demo for these languages but technically you can add multi languages option using PolyLang plugin here https://wordpress.org/plugins/polylang/
