449 comments found.
Hello, how can I change the course price from dollars to euros?
I have this issue with the price showed in the “Educavo Learndash Course Grid” element
Did you change currency under Learndash Settings then Paypal tab you write your currency and currency country. Thanks
Yes, I did it and isn’t showing up the price tag in euros
https://ibb.co/h9Lc1xR https://ibb.co/xMvKQQCWe will check our end try to update theme and plugin code if we have issues
I am unable to edit the page using elementor plugin it is showing can’t edit and page got greyd out. Could you please help me here how to fix this issue.
Already replied you via mail. Thanks
Hi
A Presale question.
DO you have these options
1- Monthly recurrent payment for single course. The visibility of the modules must be hidden after a month where in students must pay again the monthly fee.
2- Manually approve student for the offline wire transfer. The course modules must not be visible to students until the payment is confirmed. Admin must be able to approve a user upon successfull payment
3 – Access only to specific course and expire automatically when monthly payment not made. Any additional course must be purchased separately.
4- Must be able to use woocommerce payment gateways
Awaiting a favorable response
Hi, We don’t use still subscription system so directly you can do it. So you can use any membership plugin for this. If you use leandash demo and use your own license with other add-on you can do it other points also. Thanks
I CANT IMPORT ANY DEMO !!!!!!!!!!!!!!!!!!!! ERROR !!!!!!
If you send mail to our support with your site url with access we can help you
NO one answer any thing i sent you . i want a refund . i dont want your theme its not as described , it have errors !!
No sir we can easily install it for you. Let me check your mail. Thanks
i dont need any one to install it for me i work with WordPress over than 15 years. i had a deadline for my client, and i miss it. because of your theme.
i cant import demos., you dont have demos | its only 3 copy past with new name thats all !
i want a refund and this is my last message here before i go and ask refund through PAYPAL
i will keep writing here about it all day untill we are done and issue resolved with a refund ! i dont need it any more !
That issues you mentioned you can check link I sent. It’s not theme issue sir.
and how i install another theme without problems ?
i need an answer now
RTL not included
error lines all over
fresh Cpanel fresh wordpress another theme installed normally not yours.
If you share your site URL with access we can check your issue. Please send mail to our support with your site URL with access.
Thank you for your support and care. issue resolved it was so hard using it, but at least you follow up with your work and care to give a solution .
Apologies.
It’s my pleasure. Thanks
i cant find the RTL DEMO to import !!!!!
RTL demo not included but after import demo data you can change your language and demo will get RTL layout
it wont import any demo i want a refund so i can buy a new template i cant waste time on it !
where do u have this info that RTL not included !!!!!
its a very nice theme but when i cant use it its very bad, i need help to make it work i have deadline !! its important ?
i did order new theme, i will need my refund.
Sir our theme fully compatible with RTL there has no issue to give refund.
ITs not working you want me to share screenshots here ?
any way i sent it to the site support here and i will send it to paypal if its needed.
I will check support mail without theme issue we can’t give you refund our theme has fully RTL supported. Thanks
import demo data file i’ts give 404 error. how to fix it
Please check theme requirements section from documentation and check it with your hosting. Then try again.
dear i am using same hosting and theme 3 month. update then came problem , that’s why i format each and everything , again them install then demo file not import
Send mail to our support with your site URL with admin access we will look it. Thanks
Dear Auther i sent you url and admin access please go throw thanks
We will check and update you. Thanks
How to much time to fix our problem
Will update you soon. Checking now
Thank you so much rs-theme team quick and fast resolve my issue. i appropriated you fast service. thanks lot keep it up
You are welcome.
I can’t import the demo content on my website. It just doesn’t work… It continues loading for more than one hour and nothing happens.
Ciao, come faccio a mettere il codice della licenza del tema su wordpress? Grazie in anticipo.
Hi, Normally no need to add it to using our theme. Thanks
Which LMS plugin license is included- Learpress or Learndash?
Learnpress, Tutor, Learndash 3 plugins demo added. But if you are going to learndash demo you should use your own licence for learndash.
hello,I want to buy the theme,I use learndash LMS.Does this theme support course certificate and certificate printing of learndash? If not, are there any plans to support this feature in the near future? Thank you!
Hi, theme has only learndash compatible with demo data. You should use your own license for learndash. You can use certificate also if any issues we can fix then. Thanks
Hi,please check theme requirements section from documentation and check it with your hosting. Than try again
Hi! I need to know which plugin you recommend to translate the site into Spanish.
I need to see the date of the event grid like this: 14 de junio, 2021. And the time like this: 19:00 – 22:00.
Thanks!
You can use loco translate plugin. Also for event go to Educavo Option then Even section where you can change date and time format. Thanks
Thank you for your answer! I would also like to know if it is possible to use Elementor or another kind of constructor to build the events. Thanks!
Hi, Currently not possible. We will try to upload it next time that you can show events via elementor widgets. Thanks
Ok, thank you for your answer!
Hello, I can’t find how to change this price from dollars to euros. Thanks.
http://i.prntscr.com/B-jm2QGJRS_58qPznK12bw.pngHi, your screenshot not open. Do you want to change from course or products? Which LMS you are using?
Still not access it. Please send mail to our support we will check
I’m interested in purchasing this theme, however I have one main concern. I would like to know if there is a dashboard for students and lecturers. I would like students to be able to view the courses they have registered for an completed. Also I would like lecturers to be able to view courses they have created and add new courses and update lessons from the front-end. Can this theme perform those tasks?
Our theme supported have 3 popular plugins. Learndash has this facilities but learndash plugin you should use your own license.
thanks so much
Presale Question: Can we switch off the review column as there are no reviews for the new class?
Hi, you can’t disable specific class review. When no review it’s how 0 reviews. Thanks
Thanks for your quick reply. Then Can I remove the review column or make it private for all the class?
Yes you can remove for all classes. You can just disable learnpress review plugin that will disable this column also from frontend. Thanks
Hello, I have some doubts that I cannot solve: When I modify the footer, it changes throughout the web except the home page, does it seem as if they were 2 different footers? I can’t configure it.
How do I remove the right side menu?
Thanks.
Hi, If you home page footer not edit then go to edit home page where you can see footer settings also. Remove footer logo, images color etc it will be get all from Educavo Option. Thanks
Hi, I’m testing with element but it doesn’t give me the option to edit.
As for the right side menu, how is it removed?
Which right side menu share screenshot. Also edit page not edit with elementor where you can get Footer settings for pages. Thanks
This menu: https://prnt.sc/14k7i7h
Hi, Please check this http://prntscr.com/14kejwv under educavo option you can enable/disable this menu. Thanks
how i can remove one tab like (Curriculum) from course tabs,,,, thanks
Hi, you can do it using CSS code. If you want we can provide code.
yes please share the code for it…
.course-nav.course-nav-tab-curriculum{
display: none;
}
Can I install the theme on multiple website ?
Yes, you can but will get support only one domain. Thanks
I can’t import the demo content on my website. It just doesn’t work… It continues loading for more than one hour and nothing happens.
Send mail to our support with site URL with access we will check it.
As it is possible that I read so many complaints in a couple of days, I am trying to install the demo, it stays there waiting for hours and hours I thought it was a server problem but I see the complaints. I am sorry to see you bought this item.
Some time takes time since lot of images need to upload. It will be work don’t worry. Thanks
I’m trying to import the demo, it stays in the Importing Content gear. Please fix that problem.
Take time for images upload. If you facing problem still share your site URL with access we will check it.
I attach the link, from there he does not spend hours and reinstalls the theme again, the plugins nothing at all totally disappointed in this theme.https://ibb.co/tXWVBx1
this is another error after waiting a long time this message appears https://ibb.co/4JQFpMG
