Hi there,

When it comes to payments, our theme has been tested with WooCommerce. You can check their documentation to see if this is possible: https://docs.woocommerce.com/

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Hi there,

We haven’t tested it with Polylang. When it comes to having a multi-language website, we only tested WPML. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002308217-How-To-Create-A-Multi-Language-Website

Let us know if you have any additional questions.

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Hi there,

Please send us a mail and include your purchase code and one of our agents will investigate.

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Please understand that the text editor field of “Mikado Icon With Text” shortcode is not predicted to allow HTML input, this is how the shortcode works. If you want to change behavior of this shortcode then you will need to edit our theme files.

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Hi, how are you?, can you help me to edit this files? or say me what files I need edit…

Hi,

The iwt.php file is located on the path below:

wp-content\plugins\mkdf-core\shortcodes\icon-with-text\templates\iwt.php

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi,

Please understand that author’s dashboard is meant for general inquiries and pre-sale questions. We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.

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The support team basically told me that underling the incorrect option in the menu is not a bug, that is the way how the template was designed. So they told me that I need to update the code myself. Maybe you can help me with the situation.

Hi,

We are here for general inquiries and pre sale questions. Please continue the conversation with our support agents and they will let you know the path of the file which should be modified. Thank you.

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Hi there,

Ok, we do hope your team will help you.

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could continue the conversation with our support team.

Thanks.

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Hi there,

Thanks for writing in!

We did not encounter any significant issue though with the latest version except with the widgets which can be easily resolved with the usage of the Classic widget plugin.

If you have any further assistance with this, we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Your ticket has been answered, please have a look.

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Hi there,

One license can only be used on one domain. To use it on another, you will need to buy it again. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002249858-Regular-License-And-Extended-License

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Hi there,

Please read this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002367198-Do-Qode-Interactive-Themes-Support-RTL-Right-To-Left-Text-

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Hello there,

Thank you for reaching us!

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress and WooCommerce and you can always check the article in this link.

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Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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Hell there,

Please contact us through this email, and include your purchase code in the email, so our support agent can assist you with deregistration.

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Hi there,

Unfortunately, this can’t be done. Achieving this would require changes in template files, which is not included in item support, sorry about that. https://themeforest.net/page/item_support_policy#whats-not-included-item-support

In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: - https://studio.envato.com/

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Thank you for your answer. I am familiar but i would like to give me a cost in an email so you can apply it as an author If it is possible off-course. Kindly my point of view is that since the particular fields are for bio you should apply it to next versions. Everyone would like to use bold or paragraphs because are essential for bio. The other text blocks can be swapped but these ones no. That is just my opinion off-course. Thank you again!

Hi again,

Thank you for your suggestion, we will pass it on to our developers, and they will consider it for the future. Keep in mind that we don’t offer custom work services at all. In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: - https://studio.envato.com/

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Hi there,

Thanks for taking an interest! We do not own the copyright for the images featured in this theme. The images in question are only used for presentational purposes on our demos. These images cannot be used on your website unless you purchase the license from a stock image website yourself.

You can read more about it here.

Do let us know if you have any additional questions.

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Hello there,

Thank you for taking interest in our theme.

Please note that the ‘Booking appointment’ feature is a part of a single team-member page and that can not be added within the homepage ( please see screenshot ).

So the theme has doctor booking system, on doctor pages, you have book appointment form, like displayed in the screenshot. Also, in theme options you can insert the email to which booking requests will be sent ( please see screenshot ).

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Hi there,

Agent has been informed, your request will be answered as soon as possible.

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Hello there,

Thank you for reaching us!

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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Hi there,

Thanks for taking an interest! Unfortunately there is no such option included within our theme. You could possibly achieve this with with some third party plugin for this purpose. Please understand that we can’t guaranty theme compatibility though as it has not been tested with our theme.

Do let us know if you have any additional question.

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