563 comments found.
In contact form 7, checkbox option, we have to double click to select.
Hello,
This issue will be fixed with the next theme update. A new version will be available soon.
This issue has been fixed. Please update the theme to v3.0. Thank you!
” Sorry, you are not allowed to access this page. ” after install and add Purchase Code. how to fix this?
fixed, just install plugins _
Glad to read this is resolved. If you have any other technical questions, please register and open a support ticket. Our team will gladly help you out.
All the best,
Key-Design Themes
Hi there—we’re trying to figure out whether to purchase wpbakery plugin or whether you continue to provide this to past purchasers when you update the theme? The last theme update seems to be behind the current wpbakery version, so do you recommend we purchase this separately? Thanks!
Hello,
The latest version for WPBakery Page Builder (version 6.6) is already included in the theme package. Please check with the change log.
Is it possible to show the popup modal button text on different lenguage? I am using WPML but can´t see the way to make this button multilingual. Thank you!
Hello,
You need to install the WPML String Translation extension and translate the popup modal contents and the header button.
Ok! Thank you. It works!
Hi! Is it posible to create a global element? I want to create 3 rows footer and thinking If it is posible to do it with a global section. Thank you.
Hello,
Unfortunately, the theme doesn’t offer this feature. The footer widgets can be configured under Appearance > Widgets.
Hi! I would like to use the footer only with one column but full with. Is this posible? Thank you
Hello,
You can do that by adding widgets to the Footer First Widget area in Appearance > Widgets.
Ok, thank you.
Hi there!
I guess we have a little glitch.
In news category (blog grid minimal) having page title and breadcumbs aaaand a image of last post as backgroud.
Could you kindly help me to get rid of this. Just wanna have clear page of blog grid minimal without any page titles, breadcumbs and backgrround images https://ibb.co/wrGTkH6
Hello,
We need to take a closer look with your install. Please register and open a support ticket. Our team will gladly help out. Cheers!
Hi,
Some elements broke on the website and I’m trying to resolve those issues by updating the KeyDesign Addon, but no idea how to.
When I re-downloaded the theme files, the plugins folder only have the latest versions of js_composer.zip and revslider.zip
What should be done in this case?
Hello,
To update the KeyDesign Addon plugin please navigate to your site admin area > Appearance > Install Plugins.
Can you tell us where the pictures are from in this demo? Is it possible to buy a license or download other pictures from this author? Are these pictures from Freepik?
https://www.leadengine-wp.com/deal-landing/ or https://www.leadengine-wp.com/static/wp-content/uploads/sites/37/2018/02/deal2.jpgWe bought them from here: https://www.shutterstock.com/ro/image-vector/make-deal-get-money-investment-contract-748736626
Many thanks! We have 1 more question. Are you planning to add “On Sale” to the Pricing Table? It is very helpful. For now, it is not possible to create a promotion and show how the price changed when the product is on sale.
A small example: https://imgur.com/a/6Bwk9kI
Please open a feature request ticket: https://keydesign.ticksy.com/submit/
“Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license”. The feature request ticket? No such option!
You have the option to select the “Feature request” category when submitting a new ticket. This category doesn’t require a valid support term.
Yes, you are right! Thank you.
Hi there, for some reason the search button on our site: https://altronkarabina.com/ is no longer functioning, any ideas?
Hello, the search button is not the default one ( used by our theme ). We saw that you installed a plugin for the main menu ( ubermenu ) and the search is added by this plugin. Please try to update the plugin to the latest version and if this still doesn’t work try to contact the authors of the plugin and see what’s the problem with it. Thank you.
Hello Team,
Impossible to update “KeyDesign Addon” The eror message : PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
I have deactivated KeyDesign Addon, to restart the process and now it’s impossible just to activate the plugin, I only got the “delete button”.
This theme is a Hell…HELP PLEASE !!
Hello,
The solution is to download the plugin file from our server and upload it from Plugins > Add New.
Hope this helps.
Thanks that helped ! I hope that next time I won’t have any problem to update ! 
Hello,
When will elementor support be available?
I’ve been waiting for years D:
Hello,
We’ve decided that we will stick to the WPBakery Page Builder only. We have not tested Elementor with our theme. I recommend you to try the WPBakery builder and you will find working with it really easy.
Hi, on mobile when I click on the menu line it opens black page and then on the old tab opens the menu, when I click on the any menu/page it opens blank page. can you tell me what is the issue?
Hello! I believe this is an issue with one of your plugins. Please disable all plugins (except for the theme required ones) and test again. If the issue is resolved, enable the plugins one by one until you find the problematic one(s).
Hello,
How could I add onclick attribute to button?
thank you,
Hello,
The button is really just a styled anchor tag. What you can do is use some jQuery to bind a function to the anchors onclick event.
Please follow the steps below:
1. Add any extra class to the button. For example: btn-onlick-demo
2. Add the following JS code in Theme Options > Custom CSS/JS > JS:
jQuery(function ($) {
$( document ).ready(function() {
$(".btn-onlick-demo").on("click", function(){
event.preventDefault();
alert("Button clicked");
});
});
});
Use it to pass some data to the onclick event.
Hope this helps.
hi, i want to buy just forum theme for bbpress, how can i?
Hello! The theme offers compatibility with the bbPress plugin. You can’t but this separately. You have to purchase the whole package. Let me know if you have any other questions.
Hi,
Can you confirm that this theme has no issues with WordPress 5.7? It still says only up to 5.5 here on Themeforest.
Also, I read a comment from another user saying that there is an XSS vulnerability because of bootstrap. That was 20 days ago, are you addressing it?
Hello,
The theme is compatible with the latest WordPress 5.7 version. You can safely start the update process. The XSS vulnerability will be addressed with the next theme update.
Thanks Bogdan. When is the next release approximately? It’s a security issue, so I think it should be addressed. Bootstrap 3.3.4 was released in 2015, it probably makes sense to update anyway.
The update will be available by the end of this week. Thank you!
Ive not seen worse support for a theme, simple question, why do I get different dummy content structure after import,as opposed to the dummy content structure that is actually shown during preview, my concern is the structure and outline, isn’t that what we are all paying for?
Hello! Thanks for writing in! I see you’ve opened a support ticket. You will get a reply asap.
Hi, I want to purchase, but I see that it is not compatible with Wordpress version 5.6 and 5.7. Will it be updated to be compatible?
Hello! The theme is compatible with the latest WordPress version. We will update the Software Version field asap. Thank you!
Hello,
The google map doesn’t display anymore. It’s written “for developpment purpose only) My API key is correct and I’ve set up a payment system.
thank you for your help,
Hello,
You must enable billing with your Google account. Please see: https://console.cloud.google.com/project/_/billing/enable
Hi guys, quick question. I noticed that after clicking a button the font changes color to grey and becomes not visible on the button due to the color. How can I fix this?
Hello, can you show us an example? Please open a ticket on https://keydesign.ticksy.com/ with and URL or a screenshot of where this is happening. Thank you.
Thank you! Ticket and screeshot created #2697911
