Hi,

We’d need to login to check this further.

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

Hello @four

Definitely! everything you see on the content can be removed, which exact prebuilt site are you talking about here so we can provide some more precise assistance?

Thanks

-Ammar

Hello! The ” Avada – Classic Shop “

Hi,

Yes, you can remove the countdown there easily.

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

Hello @Marketingimperiale

You should be able to open a support ticket without any issues, please send us an email to support@theme-fusion.com with your proper purchase code and our team will get back to you as soon as possible.

Thanks

-Ammar

Hello @haashi

We do recommend using WPML or Poylang and have complete step by step documentation for both that you can find below.

Please check this documentation post => https://bit.ly/3qN0LOQ

If you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Thanks. I am more inclined in buying WMPL, but I have 2 questions I have small website and I want to translate to only one Language, Is Multilingual Blog option ok for my website? My client does not want pay renewal fee every year, would the plugin still function as it is without an update? Thanks

Hi,

You can use Polylang if you don’t want to pay an yearly fee. It offers most multilingual features like translating posts/pages/menus etc and will work in similar fashion.

For pricing info on WPML / renewals, please contact their support.

For Polylang plugin usage with Avada, please see: https://theme-fusion.com/documentation/avada/translations/using-polylang-with-avada/

Thank you. – Abbas

Hello @Srinivasen

You will need to check these settings from Yoast SEO plugin in this case, please also make sure the OG tags of plugin and Avada are not conflicting with each other, if you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hi

You can use the layout builder to do this where you can change the color of the title and assign it to specific posts. Link here

We can also use some custom CSS that be specific to a page by adding it in the page builder’s area (CSS to change the color)

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hi,

For these features you’d need to use 3rd party WordPress plugins. We don’t have such a membership / OTP functionality in Avada as these are not really theme territory features.

Avada is a one time $60 purchase good for use on a single website. You get free updates for life. You can use Avada on one site by using it on any good WordPress hosting (you’d need to buy your WordPress hosting). Avada also comes with 60 premade demos/sites so you can import any of those and build from there.

- The Avada WordPress theme is purchased via the Themeforest marketplace here, and it is a one-off cost and not recurring > http://bit.ly/2HyNfIU
- You will also receive free theme updates for life
- You will gain access to all of the Avada demos -> https://avada.theme-fusion.com/
- Avada Quick Start Guide -> https://theme-fusion.com/documentation/avada/knowledgebase/quick-start/

Thank you. – Abbas

Hi,

We’d need to login and check this for you.

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

Hi,

I’d recommend checking on the email provider side to see if its going to the junk/spam folder. Also check with your hosting company to see the emails are actually being sent out and not blocked by the recipient email service.

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

Hello @gsuitespecialist

Regarding your product licensing, you have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a sub domain or not, if it is publicly accessible, it requires a license.

If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.

For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular

Thanks

-Ammar

Hi

This can be cache. I would request you to please log out of your support account, clear all browser cache and then log back again. I can confirm at our end that yor support account is active

We look forward to helping you!

Thank you, Shaminder

Hi Shaminder, i did as you told me: cleared all browser cache, but i still have the same problem and i can’t activate support. What else can i do?

Gabriele

Hello @Morescoweb

Please send us en email to support@theme-fusion.com with your purchase code and our team will get back to you as soon as possible.

Thanks

-Ammar

Hello @Jeddo21

You can not use a 3rd party theme and use or modify it with Avada, you can not use two themes at a time and only 1 WordPress theme can be used at a time by default so I am afraid that will not be a possibility by not only Avada but any theme of Wordpress.

Thanks

-Ammar

Hello @MediapointGr

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello @hanztudio

Malware can attack any theme, plugin or folder of your site if the right plugins are not installed, we suggest installing WordFence plugin and then running a scan there, it should help you out and also please keep the plugin installed with a Firewall.

If you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hi,

You can developer on domain names setup like below and we’ll consider those as staging site so you won’t have issues registration on the main site once you’re done developing:

TLDs – Top-level Domains (domain endings) x.dev (example.dev)
x.local (example.local)

x.staging (example.staging)
x.test (example.test)

Subdomains (domain prefixes)
dev.* (dev.example.com)

local.* (local.example.com)

staging.* (staging.example.com)

test.* (test.example.com)

wpdev.* (wpdev.example.com)

webdev.* (webdev.example.com)

devsite.* (devsite.example.com)

If there are still issues, please let us know.

For details, please see: https://theme-fusion.com/documentation/avada/support/avada-registration-q-and-a/

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

Hi,

As with any cache plugin, you’d need to play with the cache plugin’s settings as the ideal settings will vary for it from server to server. You can also use a bit simpler cache solutions like Super Cache or WP Rocket and see if they work better.

As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.

Click Here To Get Avada Support

Thank you. – Abbas

Hello @SQLGuru

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello @PhaseOneGroup

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hi

I am afraid the Avada form does not have such a functionality and this would need code customization

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Thanks for the prompt response.

You’re most welcome

Hi

A single license is valid for a single site. For additional sites, you will need additional licenses. You can find more details on licensing here

We look forward for you to be a part of the fastest growing theme community

Thank you, Shaminder