Also, ( sorry for silly question) can I add a side menu (like a sticky menu) if I use this theme? Thank you! Waiting for response to know if I should buy it.

Hi Llempicka.,

Thanks for contacting us and interested in our theme!!

1) The theme has mobile responsive and doesn’t have a mobile application for this theme.

2) The mobile sticky menu there is a bit simple but you can add a logo and other elements there freely as needed with our new header builder.

Thanks!!

Hi.,

Thank you for contacting us.

Yes you can have a multi-lingual site with 2 or more languages. We recommend using WPML plugin because it is the most efficient and easy to use to set this up. however WPML is not free. You can also do this with translate or Polyang plugin which are free, but a bit more of a setup.

Thank you, we look forward to helping you!

Hi Netservergr.,

Your query has been processed. Kindly, find the solution for your query in below listed details.

1) To edit portfolio images need to update them in the portfolio gallery options.

For that navigate to Portfolios > All Portfolios > Edit particular portfolio > Scroll Down and update the gallery options, added screenshot for your reference, https://prnt.sc/883GAGJW3Drg

2) To hide portfolio details after the portfolio content need to add CSS in the additional CSS page, kindly add the below CSS code.

Added screenshot for updating code in additional CSS page, https://prnt.sc/1oVfp_s4xxrT and https://prnt.sc/OEuH4RRMRoax

CSS Code:

.single-dt_portfolios .project-details { display: none; }

Let us know if you have any queries or issues. We are happy to help you!

Thanks!!

Regards., DesignThemes Support.

First of all we ‘d like to thank you for your prompt reply despite the fact that our support has expired. Unfortunately we have bought the theme 8 months ago but our customer finally decided to start the project 20 days ago.

Regarding my questions: 1) i couldn’t see the section of the gallery options because i had installed Ultimate Addons for WPBakery Page Builder which due to a conflict hides many things of the theme. I disabled it and now i can edit the gallery. Thank you. 2) Unfortunately the css code didn’t work out. Please take a look. https://prnt.sc/HsH_JmX4qylg

Hi Netservergr.,

Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

Hi.,

It seems that your support has expired

Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.

Please refer : https://support.wedesignthemes.com/knowledge-base/how-to-extendrenew-your-support-period/

We would be happy to help out here support@wedesignthemes.com

i will state this again. i am not asking for support, i am asking for access to your forums which states i need a license which is something i have.

Hi.,

Please refer : http://docs.wedesignthemes.com/kids-life-children-school/

Hi.,

We have made changes as per your need.

Please refer : http://recordit.co/RDaHwIve3i

If the issue persists, kindly send us the details about under which resolution you have issue. So that we will check form our end.

Hello again… 1. You did absolutely everything wrong. I wrote to you about something completely different! I have the first problem, translated sliders are not displayed on different versions. These are Ru and De – https://recordit.co/yEJ6ISUo2W (if you specify a German slider on the German version of the page, then it is shown on both pages. Ru and De. Russian Russian Russian Russian slider is displayed on the German and Russian) And I need to have a German slider was on the German version of the page, and the Russian slider on the Russian

2. when changing the language, the footer does not change, although the page has a translated version – https://recordit.co/AojTQDiLKy

Hi Oxgen.,

We checked and resolved your issue for the translation slider and footer. Added screenshot for your reference, kindly, look into it.

Slider: https://prnt.sc/26s2pnr and Footer: https://prnt.sc/26s2rj2

German Slider: https://prnt.sc/26s2sd2 and German Footer: https://prnt.sc/26s2sv5

From the admin panel, if you’re selecting german language then select the respective slider and footer for the site. No need to select a slider and footer for the default site (Russian language). Refer screenshot for more clearance.

For testing purpose we changed the slider section, based on your need kindly change it in the admin panel.

Let us know if you’re facing any issues or have any queries.

We are happy to help you.!

Your valuable rating is important to us, it will give us more energy and happiness for us to help valuable clients like you. So, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end

Regards., DesignThemes Support.

Hi.,

Absolutely, Kids Life is tested and 100% compatible with WordPress 5.9

Hi michfm.,

Thank you for the interest in our theme. We do not have option in our backend, but we can help you to add automatic slider after you purchase the theme.

Regards., DesignThemes Support.

Found a way, no longer relevant

OK thanks.

Hi JurinaEnterprises,

Thank you for the interest in our theme. Yes, our theme is 100% compatible with WP Bakery Page Builder plugin.

Regards., DesignThemes Support.

Great, thanks so much!

Thank you, we look forward to help you!!..

Hi oxgen.,

No problem, you can use the theme without the Unyson plugin. This plugin is only needed for installing the demo contents. If you have already installed the demo contents, then you can disable and delete that plugin.

Regards., DesignThemes Support.

Hi.,

Old theme (2.3 and old version) users who like to switch to new version (4.1) of our kids-life theme, need to use the theme in a fresh site only. The old theme data cannot be used with the new version of the theme.

Note : We generally do not provide support for an older versions of the theme (version 3.5) and instead suggest that updating to the latest version of kids-life will be the best practice

OK! thanks for the answer

Hi butlerholly.,

We do not recommend our customers to use the old version. We do not update that old version. So it is better to switch to the newer version of our theme.

Regards., DesignThemes Support.

Hi.,

Please refer : https://prnt.sc/268u7zk

Please send your purchase code details and WordPress and FTP Login Credentials to support@wedesignthemes.com

We create a user login and get back to you

ok i get it but my problem is when i edit the header like change the Email on the top right and the social media handle, when i save and update the menu disappears again.

Hi Haranbenjamin.,

It seems that you have removed the “Mega Menu” item from the header section. We added it back. We tried to edit the email and it is working fine. Please check the video now http://recordit.co/Qs8EuKjfQK

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

Done check You Email Please …

Hi.,

We have installed the theme and import the dummy data . Please have a look.

Thank you, we look forward to helping you!

Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm



Hoping for a 5 star rating from your end

Hi.

Thank you for contacting us.

Kids Life theme is 100% compatible with the latest version of WordPress that is 5.8

Thank you, we look forward to help you!!..

Regards., DesignThemes Support.  

And i just have another strange problem with Visual Composer (that i am used to work with). When i choose “full width” (so here strecht row) for a bloc, the tags are added but the block does not appear in full screen. (There isn’t any JS error on the console that can explain that).

Hi.,

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.

Regards., DesignThemes Support.

Hi.,

Sorry, we are not interesting!!

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

Theme Documentation : http://docs.wedesignthemes.com/kids-life-children-school/

Hi andreipol.,

Yes our Kidslife theme is 100% compatible with the latest wordpress version. Please do let us know if you have queries.

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

Please check your server requirements., Please refer to the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

Thank you, we look forward to helping you!!..

Regards., DesignThemes Support.