485 comments found.
I can’t see demo page on tehemforest
Hi,
We are working on the problems with the preview item. For now, you can use this link to review our demo website – https://logistics.stylemixthemes.com/
Cheers
hi, can i customize the colors for my sites?
Hi,
Sure, you can change the colors in the Appearance > Customize > Site Settings > Style & Settings section.
Cheers
I want to edit the mobile interface (edit, delete) on the home page with content:
”UNBEATABLE TRUCKING SERVICE
Starting from loading to unloading and maintaining the highest standards in terms of safety while in transit, we take nothing to chance.”
I tried to search that part but did not see it.
Please help me. Thank you
Hi,
If you mean the Special Services section, you need to edit the Excerpt field of your services. You need to edit a service and Excerpt inside a single service – https://prnt.sc/1inuqq4
Cheers
Hi,
Please check the website on real mobile devices such as phones and tablets. That page is displaying properly on our mobile devices – https://tinyurl.com/ydl74zr8
Cheers
Google Maps stopped working!
Help!!!
Google Maps JavaScript API warning: RetiredVersion https://developers.google.com/maps/documentation/javascript/error-messages#retired-version
The same problem occurs in the demo layout.
https://i.ibb.co/PDBjjXB/Untitled-4.jpgHi,
The map on our demo website is loading properly – https://prnt.sc/1dv1wan. Please recheck the website on another browser.
Regarding the warning, we will update the Google Maps JavaScript API version in our future updates.
Cheers
Hi,
The title of the page is H1, therefore, the title of the post is H2. You can edit your posts via WPBakery Page Builder editors and use custom headings.
Cheers
Hi. How will I do? Can you explain in a few sentences? Thanks.
It isn’t possible to edit the “News” title by default. You can change the post title only – https://prnt.sc/1e99qj2
Cheers
Hi,
Google page speed scores have actually nothing to do with the speed itself, the new Google page speed API is now based on a whole different analysis engine and we suggest you check your site speed using other testing sites such as GTMetrix or Pingdom services. We are using the Autoptimize and WP Super Cache plugins on our demo websites.
Cheers
I am not able to find by default icons under main slider, i want to place icons given in template but unfortunately these icons are not available in given icons..please tell me where i can find these icons which you used in template…thanks
Hi,
Please make sure that you have installed all the core plugins of the theme. If so, please submit a ticket on our support website and we will debug the issue.
Cheers
Hi, Can I disable ‘read more’ button in a service carousel?
Hi,
The Service carousel displays the service posts, therefore, it isn’t possible to disable read more button from the settings. However, you can use this custom CSS:
body .vc_services_carousel_wr .read_more {
display: none;
}
Cheers
Hello,
I am unable to import demo content
I have been waiting for support since yesterday…please respond
Hi,
Please ensure that your Server configurations meet our requirements – https://docs.stylemixthemes.com/transcargo-theme-documentation/getting-started/system-recommendations
Moreover, your ticket to assigned to our support agent. So you will get an answer shortly.
Cheers
I have done all that you required of me, i have also updated the ticket! Kindly help complete the process
Our support team is working on your website. They will inform you of any progress ASAP.
Please note, the resolution time depends on the nature of the issue.
Cheers
Hi, I cant activate the theme for import demos, can you help me ? It give me the error “Please make sure you have purchased this theme with the account you registered current token” I checked all the day the documentation and never work
Hi,
Please submit a ticket on our support website and provide admin access. Our support agents will debug the problem on your website.
Cheers
Hi, you can change the theme name?
Cheers!
Could you clarify your question a bit more?
If you mean to rename the name of your website, you can do it in Appearance -> Site Identity.
Best wishes,
I bought the theme, but the Main Icons and API key for maps doesn’t work!
Hi,
Please submit a ticket using the Support button and our support agents will kindly assist you.
regards
Hi, I have a problem and I opened a ticket but nobody answer me from 2 days!
Our support agent is working on your website. He already has informed you of that. Please note, full-resolution time depends on the nature of the issue.
Cheers
Hi,
There is no such kind of option in the theme. This is a default design of blog posts and they don’t display the year.
regards
Hello guys! What parameters to configure to get the language switch layout in WPML as the Demo. Mine looks really ugly. Site https://ltsvbrokers.com
Hi,
The structure of the top bar section is different than our demo website. Have you modified the core templates of the theme?
regards
after the latest update the revolution slider navigation has lost its icon? any idea how i get this back?
actually i have discovered that they no longer sit on top of the slder, thats why they are hidden, i have tried to change the z index but no luck
fixed it
Hi,
We glad to know that you have fixed the problem. We will check the problem on our testing websites and add necessary fixes in our future updates.
regards
Hi I am getting > Google Maps JavaScript API warning: RetiredVersion
Hi,
The Google Maps API will be updated in our coming updates.
regards
there is a problem with the contact page
Hi,
Could you please clarify your request?
regards
My slider navigation sits behind the slider itself – cropping the navigation. Any ideas?
Hi,
Please submit a ticket and provide access to your website. Our support agents will kindly assist you.
regards
Hello.. first off.. Amazing Theme!! I am having one issue so far, I feel silly.. but for the life of me, I cannot get the Revolution Slider to display the background image, I’ve tried the stock images, my own images and to no avail.. I don’t know what I am doing wrong.. please assist, thanks in advance!
Hi,
Please follow the instructions in this manual – https://www.sliderrevolution.com/manual/changing-template-background-colors-and-images/.
regards
Ok, Thanks!
I followed the instructions precisely.. is there a setting or peice of syntax that covers the image? I am truly mindboggled.. can i send you the URL and take screen shots or something? I’ve used revolution slider before and never had this issue, its weird.. Thanks!
Please submit a ticket and provide access to your admin dashboard. Our support staff will help you with the settings.
regards
