Hi there,

Thanks for taking an interest! The theme can be used with WPBakery as well.

Native import method comes with Elementor, so when you run import tool you will get Elementor content, however you can switch to WPBakery and use it instead, all the same shortcodes are included as well. Do note that the theme does not come included with WPBakery and you will need to purchase it as well built your content with it on your end.

Thanks for understanding and let us know if you have any additional questions.

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Hi there,

Please check if your server resources are set to recommended values. You can see our recommendations regarding those in this article – Recommended PHP Versions And Resources And How To Set Them.

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, or contact us through this email, include your purchase code and include URL of your site, and one of our support agents will check this and assist you further. Thank you.

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Hello,

Thank you for reaching us!

If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file.

If you need help with demo import, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will take a closer look.

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Hello,

Thank you for taking an interest in our theme!

When you purchase a WordPress theme, it’s important to note that you also receive a license for using the theme – and each installation requires a separate license. Therefore, with the Regular license you purchase with our theme, you can use the said theme only on a single website or a domain. For more info about the Regular License, check this article – Regular License

If you have additional questions, let us know!

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Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file.

Also please navigate to Settings > Permalinks and save your permalinks.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for writing in!

Please check if you have selected correct theme, theme profile and added your purchase code. To find your purchase code please check this article that can help you here.

So please try it out once again to submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Hello,

Thank you for taking an interest!

The option to enable images on the checkout page unfortunately doesn’t exist within the theme.

If you have additional questions, let us know.

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Hi there,

Once you purchase the theme you can submit a ticket at our Help Center and one of our support agents will check with the designer of the theme if the links of stock images are available. By purchasing the The Töbel theme you get all of the images featured throughout the theme for use on your website free of charge (please note that the images may only be featured on a website built using this theme).

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Hi there,

Thank you for reaching us!

As we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.

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Hi there,

Thanks for writing in!

If you are using an already predefined portfolio template the date will be automatically displayed and you can perhaps remove it with this custom CSS placing it in Appearance > Customize > Additional CSS

.qodef-e.qodef-info--date {
    display: none;
}

Also you can always consider building your custom portfolio item which will allow you to place any widget to your portfolio item.

If you need any further assistance we would appreciate it if you could submit a ticket https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket to our help center and one of our support agents will assist you.

Thanks.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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Hi there,

Thank you for reaching us! To install the theme you can follow our guidance from here also since the author’s dashboard is meant for general inquiries and pre-sale questions (and as you do get 6 months of support included once you purchase a theme) , we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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Hi there,

Thanks for taking an interest! Please note that for our demo site, we haven’t done specific site speed optimization because the main accent was put on showing all the features and elements from the theme, as well as keeping the highest quality of the photos. There are many ways and tricks for improving WordPress site speed so-called speed optimization. A balance between size and quality is necessary. A good hosting server is also very important for the site´s performance. We always give advises to our users in support tickets when they build a site in our theme, what steps they should take in order to improve the speed.

Do let us know if you have any additional questions.

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Hi i opened a ticket.. any help?

Hi there,

Your ticket is answered, so feel free to check the ticket status now.

Please continue the conversation on Help Center. Thanks

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Hi there,

Thank you for your kind words, we are glad you like it.

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Thanks a lot!

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Hi there,

Thank you for taking interest in our theme!

Yes, you can change fonts via theme options. The background text in this section https://prnt.sc/1dviijt is added in Slider Revolution as a Text Layer, so you can change the fonts there as well.

The option to change hover style on buttons, unfortunately, doesn’t exist.

Please let us know if you have more questions

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Hi there,

Thanks a lot!

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Hi there,

We are glad you like it! Thanks

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Hi there

Thank you so much for the purchase

If you have any further questions, please submit a ticket to our Help Center and one of our support agents will assist you.

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Hi there

Thank you so much!

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