1088 comments found.
Hello – and congrats for this really beautiful theme!
I have a question: the module “Fancy Mockup” will not display an animated GIFs. Just PNG, JPG and static GIF. Can this fixed?
Thank you very much for your great theme and help! Helge
Hello,
Thank you very much for your feedback 
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
It seems that there are some issues with your support system on hub.pixfort.com; the chat box disappears right after clicking the Agree button, and the Contact Us button does not work (it’s hyperlinked to this: https://hub.pixfort.com/dashboard#). How can I contact your support please? Thank you.
Hello,
The support chat is working normally and other users are using it without any issues, we recommend you to try to open the pixfort hub website via a different browser or simply reply to the email message that we sent to your email address.
Kind regards,
The pages show blank on mobile device, how can I fix this please?
Hello,
We replied to your message on pixfort hub.
Kind regards,
Which page builder is https://essentials.pixfort.com/original/features page using? Can this elements be created with Elementor and WPBakery both?
Hello,
This is the WPBakery version of the Original Features page, you can check the elementor version of this page from here:
https://essentials.pixfort.com/original/features-elementor/
You can check all the included inner pages (for both WPBakery and elementor versions) in Essentials theme from here:
https://essentials.pixfort.com/inner-pages/
Let us know if you have any questions!
Kind regards,
Hello, is it true that in order to install the theme my hosting package needs a PHP memory limit of 256 mb instead of 128 mb? Thanks in advance!
Hello,
We replied to your message on pixfort hub.
Kind regards,
Beautiful Theme ( 2.0.3 ) You guys deserve whole sky of stars for this job. Not just 5 … Thank you & I wish you best of luck with sales.
Hello,
Thank you very much for your comment and for your great feedback! We really appreciate it
Have a nice day!
Kind regards,
Hello,
Good Day!
I have a message in https://hub.pixfort.com/ can you help me please. I want to change my domain to another domain. but my main domain was suspended. I cant deactivate the license in my main domain.
Thanks!
Hello,
We replied to your message on pixfort hub.
Kind regards,
Hey, please how can I change the favicon that get shown on iPhone recently visited site icon. Even though, I have uploaded my site favicon through the theme option, I still see the default theme favicon showing up as my favicon on my iPhone. How can I change this please.
Hello,
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
You have code it or the theme is made using elementor or wpbakery page builders? Code is clean?
Hello,
The theme supports both page builders WPBakery and elementor, we recommend you to check the live demo of the theme to take a look at the available options and functionalities to see if they suit your needs:
https://essentials.pixfort.com/
Kind regards,
Am interested in these theme , When the next Sale ?
Hi, I’ve installed theme and plugins but can not get demo importer to work. When I click on Demo Importer It says “There are no predefined import files available in this theme. Please upload the import files manually!” Please help.
Hello,
We replied to your message on pixfort hub.
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Account Verification is not Proper When ever i login with username and password i got this error
Please verify your account by clicking on the link sent to you by email.
Hello,
Could you please contact us via the chat tool on pixfort hub for further assistance?
Kind regards,
Hi i am on pixfort hub but nobody is responding
Hello,
We replied to your message on pixfort hub.
Kind regards,
I am very interested in buying your theme. Is it compatible with Yoast?
Hello,
Thank you for your interest in Essentials theme.
Yes, the theme is compatible with Yoast plugin.
Kind regards,
Thank you for your answer! I bought it
You’re welcome! And Thank you very much for purchasing the theme
Kind regards,
Who do you guys recommend for development services for your theme?
Hello,
We replied to your message on pixfort hub.
Kind regards,
Hi, your excellent theme is compatible with WPML? Thanks
Hello,
Yes, the theme is compatible with WPML.
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
I installed your product and selected Import Demo Data, but only the home page comes through. None of the other pages from your App Elementor demo. Any idea how to resolve this? Thanks.
Hello,
Some of the demos have inner pages like Company, SEO, Modern, Fast..etc, and these inner pages will be imported with the demo. The App demo doesn’t have dedicated inner pages (it has a homepage and a blog), however, you can import any inner page from the available ones by checking this article from our knowledge base:
https://essentials.pixfort.com/knowledge-base/importing-demo-content/#pix_section_inner_pages
For further support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Hi, How do keep menu icon for any new item in menu? i searched in your knowledge base but not found any documents regarding the same so kindly help on the same.
Hello,
We replied to your message on pixfort hub
Kind regards,
Hi, I have tried to upload the image but It seems like broken image. can you please fix that issue asap.
Thanks
Hello,
We replied to your message on pixfort hub
Kind regards,
Although I’m a seasoned web site builder, I admit I’m confused about Pixfort Core. I’m using the Essentials theme and hoping to use Elementor to build my site. I know I can import an Elementor-built demo page into the Essentials theme I’m using, so why would Pixfort Core be a required plugin? Can one use Elementor and Pixfort together? Thank you and sorry about my confusion!
Hello,
pixfort core plugin is part of Essentials theme and it includes the theme elements for the page builders and the demo content, these functionalities are added in a separate plugin (pixfort core) because of envato market requirements for all WordPress themes to include only the main default WordPress features into the theme and any other functionalities should be included in a separate plugin.
Installing pixfort core plugin is required to use Essentials theme and it will not affect any other plugins (for example you can use Elementor or any other plugin normally on your website).
Kind regards,
Thank you for the fast reply and the explanation! I do love the theme’s elements, bells and whistles, and am looking forward to working with it. Thanks again!
You are welcome and thank you very much for your feedback!
Kind regards,
Hi.
Is this theme suitable for creating landingpages?
Hello,
Thank you for your interest in Essentials WordPress theme
Yes, you can create landing pages using Essentials theme, for example you can check the available Landing Demo:
WPBakery version: https://essentials.pixfort.com/landing/
elementor version: https://essentials.pixfort.com/landing/homepage-landing-elementor/
You can also check the other available demos and features in the theme from our live preview:
https://essentials.pixfort.com/
Let us know if you have any other questions!
Kind regards,
