790 comments found.
Hi, I have bought this theme yesterday, but I wanted to show the preview online. But it doesn’t connect anymore.
Hi,
Take our apologies for such a long delay in answering.
Please contact us on support forum https://paul.ticksy.com/ We’ll check
Regards,
PRE-BUY QUESTION Hi, I love this theme, but I noticed that last update was at january 2020. Do you plan update this theme anytime soon?
Thanks
Peter
Hi,
Take our apologies for such a long delay in answering.
Currently, we don’t have plan to update new version. Please contact us on support forum https://paul.ticksy.com/ if you need any helps.
Regards,
Hi, i have a question about adding image gallery for projects and post, there is no module or elements in wpbakery page builder under the name of the go.arch. i want to know if there is any thing that i missing or should i install any module to implement gallery for projects.
thanks
Hi,
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Hey there, Starting off with the fact that I loved the theme there’s a question I want to ask, I have recently installed the theme, and I want to change the colors of the overall theme. The customization is not working I cannot quite understand can I get some help for this here. Thanks, Haiqa Bano
Hi,
Some elements are needed to change colors via CSS
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Any updated coming up?, maybe this time with elementor pluging….
Hi,
Take our apologies for such a long delay in answering.
We have no plan a theme update with Elementor
Regards,
Hi, Just installed the theme and demo content on staging website https://gamma.marketingperformance.net. This is my first time using this theme and it is also on a client’s hosting account which has an old cPanel backend (just FYI.)
I can browse subpages but the Home page is unformatted and has the message “Hello World”. When I open the home page in the editor, I can see the blocks, etc.
I sent login info to your gmail account.
Thanks in advance for your help!
Burt Pardue web developer
Hi,
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Thanks, the hosting company corrected the default order to php first. That fixed it.
Hi,
Glad to hear your issue has been resolved.
Regards
Hi i just bought this theme but the WPBakery Is very old. I need update it
Hi,
We answered the ticket, please check it.
Regards,
HI, I installed your theme go-arch, but I cannot import demo data. In “Appearance” menu, I haven’t “Import demo data” as in your documentation file. Thanks Daniele
Hi,
We answered the ticket, please check it.
Regards,
Hi,
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Hello,
There is a problem in the top menu of the website and it is not fixed. can you fix it urgently please help?
www.wux.com.tr
Hi,
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Hi! I have only 3 projects to show so there is a 4th empty space in the project list page. How can i have 3 columns instead of 4? thanks!
Hi,
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Hi,
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Good day. I can’t access the contact section at the bottom of the blog page. How should I do? To edit the communication section. Please help me. thanks
Hi,
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Hello, how i can remove prev – next and number of the goarch main slider ??
Hi,
Take our apologies for such a long delay in answering.
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Hello, Please find my ticket on your support site, and make the change. I am seriously thinking of claiming a refund, since 5 days I have requested to fix the demo on my site – no images and text overlapping…. What else I can do for you to act? I have 6 months of support with the product, do you play to give a very minimum of help in 6 months? That is not nice…
Hi,
Take our apologies for such a long delay in answering.
We answered the ticket, please check it
Regards,
Hello, it’s Merih. I want to remove the border designs on the left of the pages. Can you help me with this? How can i do that?
Hi,
Take our apologies for such a long delay in answering.
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Hello,
Does the template support Arabic? RTL
Hi,
Take our apologies for such a long delay in answering.
Our theme doesn’t support RTL at this moment.
Regards,
Good evening I am struggling to publish a new gallery in the project section of Go arch dark.I was wondering hw to sort it out. Any advice would be greatly appreciated. A.x
Hi,
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Dear Sir,
can you give me a URL to download sample images? The provided link (during demo install) returns 404. They will be used as demo, in order to build the site and they will be replaced for production with our customer images.
Regards
Hi,
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Hello!
i have a issue with this template, i cant install the demo correctly… after the process, the site have no images or slideshow on home and other pages.
A instruction on demo set page says to go a link and download, but i find just a 404 page error.
How can i install a copy o site with the same demo that a brought?
Hi,
Take our apologies for such a long delay in answering.
We fixed the problem, please check ticket
Regards,