1741 comments found.
Hi, I don’t want to used wpml plugin,i want to use WPGlobus plugin. but when i post page data, only one language can save. who can help me!!!
Hello Marcolee0307!
To have multilingual site you need to use translating plugin. If WPML is no suitable you can use Polylang or any other plugin you like.
Best regards,
DFD Support Team
Hi! suddenly now the page is not working, wordpress show this error message:
Critical Error:
In this case, WordPress has detected an error with one of your plugins, DFD Theme Extensions.
An error of type E_ERROR has occurred on line 29 of the file /public/wp-content/plugins/dfd extensions/redux_framework/ReduxCore/inc/class.redux_filesystem.php. Mensaje de error: Uncaught Error: Attempt to modify property “admin_notices” on null in /public/wp-content/plugins/dfd-extensions/redux_framework/ReduxCore/inc/class.redux_filesystem.php:29 Stack trace: #0 wp-content/plugins/dfd-extensions/redux_framework/ReduxCore/inc/class.redux_filesystem.php(47): Redux_Filesystem->__construct() #1 public/wp-content/plugins/dfd-extensions/redux_framework/ReduxCore/inc/class.redux_filesystem.php(285): Redux_Filesystem::get_instance() #2 /public/wp-content/plugins/dfd-extensions/redux_framework/ReduxCore/framework.php(51): require_once(’...’) #3 /public/wp-content/plugins/dfd-extensions/dfd_extensions.php(157): require_once(’...’) #4 /public/wp-content/plugins/dfd-extensions/dfd_extensions.php(47): Dfd_Theme_extensions->loadRedux() #5 /public/wp-content/plugins/dfd-extensions/dfd_extensions.php(170): Dfd_Theme_extensions->__construct() #6 /public/wp-settings.php(371): include_once(’...’) #7/wp-config.php(90): require_once(’...’) #8 /public/wp-load.php(37): require_once(’...’) #9 /public/wp-admin/admin.php(34): require_once(’...’) #10 /public/wp-admin/network/admin.php(13): require_once(’...’) #11 /wp-admin/network/about.php(11): require_once(’...’) #12 {main}
WordPress versión 5.4.7 Tema actual: DFD Native (versión 1.4.9) Plugin actual: DFD Theme Extensions (versión 1.4.9) PHP versión 8.0.11
What can i do to fix it?
Hello Dlascasasb!
Please update the WordPress, theme and included plugins. In case our help is still needed, submit a ticket here? Please clarify the link to the site and WP, FTP access details for checking.
Best regards,
DFD Support Team
and how i can update the theme? downloading the files and paste it again on the theme folder? is this will override all the current configuration?
Please check https://nativewptheme.net/support/first-steps/native-theme-update, do not forget to activate the theme https://nativewptheme.net/support/first-steps/getting-started > Theme activation.
Best regards,
DFD Support Team
Hi there. I want to use the Native theme on several web pages, different urls. It will be about 10. Is there an offer if multiple licenses are purchased?
Hello Leitmotiv!
Unfortunately, there is no such kind of license. You can check https://themeforest.net/licenses/standard.
You will need 10 purchases for 10 sites.
Best regards,
DFD Support Team
What did u do with your update??? U have glitched our website. We put purchased code but nothing happend- Error Download failed. cURL error 60: SSL certificate problem: certificate has expired
Plugin not activated. A higher version of DFD Extensions is needed for this theme. Please update the plugin.
We can not update your shitty extensions… We can not enter activating code, its makes an error
Hello Limeartgroup-com!
Seems the theme is not activated with the code. Please, submit a ticket here? Please clarify the link to the site and WP access details, purchase code for checking.
Best regards,
DFD Support Team
Is there a way to reduce the line spacing for bullet points across the site? I can’t find any where on the site to do that.
Hello TriadMarketing!
Could you please, submit a ticket here and clarify the request a little bit?
Best regards,
DFD Support Team
Hello. I have purchased extended support so I can submit a ticket on your support site. However when I enter my purchase code to verify it does not recognize and allow me to sign up. Please advise how I can proceed?
Hello Nomadnell!
You cannot register as you are a member already https://prnt.sc/1uq0kpf. Please login with your username and password. You can restore the password here https://nativewptheme.net/support/wp-login.php?action=lostpassword
Best regards,
DFD Support Team
I’ve got this message when I installed the latest theme version “Note! Please make sure you have licenses for all your projects! The next theme update will include the required activation with the purchase code.” what does it mean?
Hello Moneycore!
It means that you will need to activate the theme with the purchase code after the update. According to Envato license rules you need to have one license for one domain name, please check https://themeforest.net/licenses/standard. So if you have 2 sites, please, make sure you have 2 licenses to activate both.
Best regards,
DFD Support Team
Hi there, how are you doing?
I have a license for a native theme that is giving a bit of trouble. I can’t download the latest update for the theme.
Could you please assist in figuring this out?
Hi support,
Have you the mo/po files in portuguese language to native theme? If not can be english or spanish for me to translate to portuguese.
Thank you. Luisha
Hello Luisha!
We do not have the translation to the Portuguese included in the theme.
Best regards,
DFD Support Team
hello, get problems with multisite. you are using “get_home_url” and this returns multisite network url instead of current site url.
Hello Connect_media!
Could you please, submit a ticket here? Please clarify the link to the site and WP, FTP access details for checking.
Please do not forget to recheck the support period and extend it.
Best regards,
DFD Support Team
I have a verry big problem with simple gallery ot portfolio. The pictures do not open but stand as if they are being loaded
Hello Omegasportz!
Could you please, submit a ticket here? Please clarify the link to the site and WP access details for checking.
Best regards,
DFD Support Team
Hello. We could not find the bootstrap in this theme. And could not grow up the google speed rank. Also, google mobile speed rank is 1 and doesn’t change. We try to do many things
Hello Sampledigitallab!
The bootstrap library is used for a couple of elements in the theme. We are not sure what do you mean by “could not find the bootstrap”.
Google is changing requirements and metrics for all their services and tools so users need to keep track of them but since most users don’t have coding knowledge there are really helpful guides that can be followed like for example this one https://www.keycdn.com/blog/google-pagespeed-insights-wordpress/
Best regards,
DFD Support Team
Hi,I don’t want to use WPML plugin , how i can do it?
Hello Marcolee0307!
We are not sure what do you mean by “how I can do it”, please, clarify a little bit.
Best regards,
DFD Support Team
i want to set up website like this (https://nativewptheme.net/twenty-five/),but i don’t know how to do.
Please check the article https://nativewptheme.net/support/first-steps/demo-content.
In case you need our assistance or more details, please, submit a ticket here.
Best regards,
DFD Support Team
I updated my site to 1.5.4 and now all the images and content is missing on all pages (front end). I have gone back and updated each individual page and then saved and still no images are there. They are in the backend but not showing on the front. Please advise. Running php 7.3 from the server side and wordpress 5.8
I figured it out. It was some plugins that were not compatible.
Hello Chrishudson!
Thank you or the feedback! Glad to know the issue is already solved.
Best regards,
DFD Support Team
Hello there, I downloaded and installed the theme but pages, posts and menus are not importing. Please send me the pages, texts and menus as in the demo.
merhaba, temayı indirdim ve yükledim ama sayfalar, yazılar ve menüler içe aktarılmıyor. Bana sayfalar, yazılar ve menüler demodaki gibi gönderilmesini rica ederim.
Hello Alminaweb!
Check the documentation article https://nativewptheme.net/support/, the information about Main content and menus: https://prnt.sc/1qfcgw7.
In case you need more details, submit a ticket here.
Best regards,
DFD Support Team
Hi DFD,
is Native compatible with WP 5.8 or am I better off waiting on updating my WP version to 5.8 at the moment?
Thanks in advance!
Cheers, George
Hello George!
The latest theme version is compatible with WP 5.8.
Best regards,
DFD Support Team
That’s great, thanks!
Always welcome!
Best regards,
DFD Support Team
Is it possible to have for the site to get theme updates without having to download files from themeforest? I have several clients that I don’t manage their site, and therefore, do run updates for them. I don’t see where they can get updated files without me send it to them. Also, I don’t see where I am supposed to enter a activation code when I install the theme. Am I missing something?
Hello TriadMarketing!
We can suggest you use Envato market plugin, please, check https://envato.com/market-plugin/. As for the theme activation with the code, there is no such option in Native for now.
Best regards,
DFD Support Team
Hi Support, I bought your Native theme a2d68718-6e88-417d-a199-0bdf0dddde08
But I need to upgrade my old theme from 1.3.8 to that theme I bought now. How can I do that?
Regards Luis HA
Hello Luis!
Please check the following article https://nativewptheme.net/support/first-steps/native-theme-update.
In case you need our assistance or more details, please, submit a ticket here.
Best regards,
DFD Support Team
I’ve been dealing with WordPress for about five years and this has been one of the most frustrated ones that I’ve ever purchased. I purchase this theme two years ago and asked questions to support to even properly change the logo so that the demo logo can stop showing up the same problem it’s still here on thisTheme. It’s literally a waste of time to tweak everything with coding so two years ago I decided to abandon it and go with something that’s actually logically put together properly and that is what I’m going to do again right now. So I wasted some money because there is no website that you should have to go through all these little problems to develop. Just totally a waste of time dealing with this theme.
Hello Siriusday!
We cannot find any support requests from you and as we can see you haven’t registered on support forum to get assistance. We got only 2 comments from you: this one and 4 years ago https://prnt.sc/1ftjgxu, https://prnt.sc/1ftjuft.
In case you need our assistance, please, submit a ticket here.
Best regards,
DFD Support Team
I’m trying to use a one-scroll page which is working fine except for the slider revolution when added in it, the slider somehow doesn’t work. Please let me know if there’s a way around to make it work
Hello Zmuhammad261!
Could you please, submit a ticket here? Please clarify the link to the site and WP access details for checking.
Best regards,
DFD Support Team
I’ve submitted the form with the necessary details
We have got your request and will get back to you as soon as possible.
Best regards,
DFD Support Team