23244 comments found.
Hi, how do i make it white ? thank you
https://ibb.co/1711HnWHello, @drcslm,
Can you please share the URL of the site on which that Menu is so that I’ll check and help you out with it.
Regards, P-THEMES.
hi,
Is there any possibility that I actually want to make the menu like this?
https://ibb.co/dcsH6YDHello, @drcslm,
You can try with the below-given code, please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.
#main-menu {
top: 40px !important;
}
#header .main-menu > li.menu-item {
padding-top: 10px !important;
padding-bottom: 10px !important;
}
Regards, P-THEMES.
I am unable to sign up for license manager to reset and manage it, because my supports is expired but i dont think i need to renew support for same, Other theme provider like the7 betheme provide access to license manager without support renewal because its not part of support,
Hello, @krishnapss,
You can ask here for license reset, if your support is expired, we are always here to help you, and we will try to create a new URL for support expired customers as well.
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
can i run this on subdirectory and root directory both?
Hello, @krishnapss,
We only allow a single URL for license activation. So customers are not able to use a single domain for multi-sites and need to deactivate the license when they want to move a license to another URL or domain.
Please read our latest announcement: https://ptheme.zendesk.com/hc/en-us/articles/4404831432337-Announcement-for-Porto-WordPress-purchased-Clients-regarding-License-Reset-
Regards, P-THEMES.
Good afternoon! I am planning to buy your theme. Will it be possible to first install it on a subdomain of new.site.com, and then move to the main domain site.com? I would like to first configure it on a subdomain, and not immediately install it on a working project. Thanks!
Hello, @Stanislav137,
First of all, thanks for showing your interest in Porto WordPress 
Yes, you can, please read our very latest feature announcement here: https://ptheme.zendesk.com/hc/en-us/articles/4404831432337-Announcement-for-Porto-WordPress-purchased-Clients-regarding-License-Reset-
Regards, P-THEMES.
Not sure why but latest 6.16 theme update not allowed. I thought we had lifetime updates? It gives me the error- Update failed: Purchase Code is not valid or could not connect to the API server! Please try again later. Purchase Code says it is valid/active.
Hello, @nolimit2it,
Please go to Porto >> Dashboard and deactivate the Theme from there and then again activate the Theme with the same purchase code and then try to update the Theme, I am sure you will not finds this issue anymore.
Regards, P-THEMES.
Awesome! Thank you, that worked, should have tried that myself!
You’re Most Welcome!! , No Problem, we are always here to help you
Anyone having problems with “Wrong Purchase Code” in the last update? I’m having ,trying to update to v6.1.6.
Hello, @RaulJ14,
Please go to Porto >> Dashboard and deactivate the Theme from there and then again activate the Theme with same purchase code and then try to update the Theme, I am sure you will not finds this issue anymore.
Regards, P-THEMES.
Thanks! It worked 
You’re Welcome!!
Is it compatible with LearnDash LMS?
Hello, @pvdev,
First of all, thanks for showing your interest in Porto WordPress
No, sorry to say that but we have not tested our Theme with LearnDash LMS plugin, officially till now, so we are unable to suggest you on it, if you want you can try this with our Theme at your own risk.
Regards, P-THEMES.
Thank you for your answer, appreciate it!
You’re Most Welcome!!
Hi, How to add live search in custom header as icon with popup form , I added in my custom header but it appears as form also how to allow filter categories in live search
Hello, @samann_h_mikhael,
Please make sure that you have set the Search Layout as “Popup” and turned ON the “show categories” as well from Porto >> Theme Options >> Header >> Search Form as showing below:
Regards, P-THEMES.
Здравствуйте.
Планирую преобрести вашу тему. Сбросьте ссылки пожалуйста для предварительного ознакомления:
- как перевести тему на русский язык, для дальнейшей работы; - как установить в один клик одно из ваших демо;
Спасибо.
Hello, @Frantsuz,
First of all, thanks for showing your interest in Porto WordPress
1. For One-Click Demo Import, Please watch these videos: https://www.portotheme.com/wordpress/porto/documentation/installation-video/
2. For Translate the Theme, Please read this article: https://ptheme.zendesk.com/hc/en-us/articles/4402459936785--61-How-to-Translate-Porto-WordPress-using-Loco-Translate-Plugin-
Regards, P-THEMES.
Подскажите еще пожалуйста, возмможно ли сделать на вашей теме такую форму для заказа http://joxi.ru/VrwkZxJIjkgQOr ? Вот ссылка на сайт https://gofrocarton.com.ua/
Hello, @Frantsuz,
No, Sorry to say that but this is not possible, as that requires any third party plugin so you can try with any one which better meets your requirements.
Regards, P-THEMES.
Hello,
I am interested in this template, there is a demo that I have seen and I want to use it, the question I have is if this template has this DEMO for immediate use. That way the only thing I would have to do is edit the textual information and images, without touching the design, modules, menus, plugins, etc.
Regards!
Hello, @adriannx,
First of all, thanks for showing your interest in Porto WordPress
Yes, exactly, if you will import any Demo and only want to change the content and images, then you do not need to touch anything extra and if you want to change the Menu, Color Theme etc, then you can also change it easily using Theme Options, Please check these videos: https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Regards, P-THEMES.
We know that WooCommerce feature does not support in Elementor Free version, then Can I create a full featured e-commerce web site by Elementor Free with a demo?
Hello, @kz_apu,
First of all, thanks for showing your interest in Porto WordPress
Yes, you can, please check our Elementor Demo import video here: https://www.portotheme.com/wordpress/porto/documentation/installation-video/ and yes you can easily and simply create the store using our Theme, WooCommerce and Elementor as per your requirements.
Regards, P-THEMES.
WooCommerce feature does not support in Elementor Free version, will be any problem for it
Hello, @kz_apu,
The Elementor plugin comes with the Theme package have the Theme Woo elements as well and you can built the store with it easily, and obeviously if you want to use the premium elements or feature then you have to purchase the premium plugin seperately.
Regards, P-THEMES.
Your ip address is blocked as spam!!!
I have a problem. “Error: Your ip address is blocked as spam!!! ”
The domain is https://www.amzsupply.com/
Thanks for fixing the problem.
Hello, @amzsupply,
I have finds and whitelisted your IP, Please try again now, I am sure you will not finds this issue anymore.
Regards, P-THEMES.
Hello,
”@media screen and (max-width: 1459px) #header .mobile-toggle {display: inline-block;}”
How can i set this 992px?
Hello, @fakirstore,
You can try with the below given one:
@media (max-width: 992px){
#header .mobile-toggle {display: inline-block !important;}
}
Regards, P-THEMES.
Work well with “min-width”. thank you very much
Sound’s Good!!!
And you’re Most Welcome!
Hello, the question is not on your theme, everything is fine with it, but maybe you can help me. Maybe you know how I can add the same descriptions and cross-sells to many products in bulk? Maybe SQL statements, maybe there is some other method? Because adding/editing the same description on hundreds of products takes an awful long time. Thanks in advance.
Hello, @max_z1,
I am sorry but there is no such method in our Theme, This requires Customization, If you want our paid Customization services, you can contact our Customization team or hire any third party developer as well.
Regards, P-THEMES.
Can you reset my purchase code so I can swap to another site. Thanks
Hello, @Scotlandweb,
Please read and follow the instructions written in our latest announcemenet: https://ptheme.zendesk.com/hc/en-us/articles/4404831432337-Announcement-for-Porto-WordPress-purchased-Clients-regarding-License-Reset-
Regards, P-THEMES.
So basically I have to pay and renew support then?
Hello, @Scotlandweb
No need, I have reset your purchase code, now you can use the same purchase code for the registration of your theme.
Regards, P-THEMES.
Hello.
http://i.prntscr.com/FnTIJNGhTL_hFeoYq2SxcA.pngDo you have schedule/date when the Porto blocks like testimonials, porto_fancytext will be work in Gutenberg?
ps. This is a pre purchase question.
Hello, @Onore,
Sorry to say that but I do not have the exact time frame for including this feature in Gutenberg Mode, but it is in our to-do list and that might be included in the upcoming future updates of the Theme. Thanks for your understanding.
Regards, P-THEMES.
Hi there, I had my porto licence code on a testing site and I now want to move it to my live site, but it says that this licence code has been used. Please can you reset it for me?
Hello, @MrOli3000,
For now, I have reset your purchase code, now you can use the same purchase code for the registration of your theme.
And for the future, please read this announcement: https://ptheme.zendesk.com/hc/en-us/articles/4404831432337-Announcement-for-Porto-WordPress-purchased-Clients-regarding-License-Reset-
Regards, P-THEMES.
Hello! Sir if possible to add “Buy Now” button with “Add to cart” it’ll be best for all of us!!
Best Regards!
Hello, @kashfulecommerce,
While we currently do not have that feature, I have submitted your idea as a feature-request to our team so that they can consider for future updates. Have a great day!
Regards, P-THEMES.
Hi, May I ask about WPROCKET installed with your theme and how well it work and if you have any docs and specific configs that suit? I know you have yr own optimization
Thanks
Hello, @jasonb4u,
Sorry to say that but we do not have any specific Config for the WP Rocket plugin, you can try with WP Rocket plugin doc, and we have our Theme Optimization Wizard as well and also WP Super Cache and FVM are the cache plugins pre-packaged with our Theme and you can configure them as well by following the docs of the plugins as per your requirements.
Regards, P-THEMES.
Failed update: The package could not be unzipped. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature /// how to correct this problem when updating the porto theme
Hello, @lpestudiocreativo,
Please go to Porto >> Dashboard and deactivate the Theme from there and then again activate the Theme with the same purchase code and then try to update the Theme, I am sure you will not finds this issue anymore.
Regards, P-THEMES.
