249 comments found.
Is there a way to offset the latest posts on the front page? The top featured carousel is showing my latest posts (which is fine) but then they show up again on the list of blog posts under it. I’d like the bottom posts to skip the ones on the featured carousel (like the Fashion demo does)
Hi,
Welcome back.
If you are using the page builder, The offset is supported in the block settings.
If not, you just simple that navigate to Theme Options > General Options > Unique post then turn it on.
Regards,
Glad to be back 
I’ve tried that but it doesn’t seem to affect the main page. My main page is my blog posts, like the Fashion demo…does it need to be built like a static page instead?
oh, disregard. I’ve figured it out One more question, if you don’t mind. I see the shortcode examples on the demo but can’t find them in the documentation. Is there a list of the shortcodes somewhere?
Hi,
Great, thank you for your update.
Regarding the shortcode question, Please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
And then share the shortcode text you see, Our support team will gladly assist you.
Regards,
hi can anyone help me, i have send a email to the author 2 days ago, but there is no reply from the author.
my contact page when i share on whatsapp or facebook, i can see there is some script text show on the sharing.
https://www.linkpicture.com/q/Screenshot-2021-07-30-at-4.03.30-PM.pngplease help, how to resolve.
Hi,
It seems that something was wrong with your mailbox. We have replied 2 emails to you via the email: quek*@yahoo.com.sg when we received a few days ago.
Could you please recheck your emails again or use another email and then contact us via this email : themeruby@gmail.com
Fromthere, please provide us your site login credentials so we can check and assist you.
Regards,
Hi,
We hope you see our response and looking forward to hearing your feedback.
Regards,
hi Theme ruby, sadly we didnt received any reply, and we even check the junk mail, we even send a email to themeruby@gmail.com two days also. Did your side received it, this is really urgent.
Hi,
We sent replied each your emails.
Could you please use another email as Gmail to contact us? To ensure you receive our emails and we can assist you.
Regards,
We have also replied your iCloud email. We you will see it.
Regards,
Hi,
If you still haven’t received our email. Please directly send the site login credentials via the support URL, so our support team can access to the website and check to fix the issue for you.
Regards,
may i have your support URL please.
Hi,
Please send the site login credentials via the support tab:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support/
Or directly via our email: themeruby@gmail.com
Regards,
hi can anyone help me, i have send a email to the author 2 days ago, but there is no reply from the author.
my contact page when i share on whatsapp or facebook, i can see there is some script text show on the sharing. please help.
Hi,
Welcome back!
It seems that something was wrong with your mailbox. We have replied 2 emails to you via the email: quek*@yahoo.com.sg when we received a few days ago.
Could you please recheck your emails again or use another email and then contact us via this email : themeruby@gmail.com
Fromthere, please provide us your site login credentials so we can check and assist you.
Regards,
Hi,
For no particular reason, my last video I added to the Video playlist shows a black image and cannot be played.
Yes, the YT video has a thumb, and yes, I’ve set the post as Video.
What could be wrong?
Thanks
Hi,
Welcome back!
Please contact us via the support tab URL and send us the site login credentials and the issue URL. Our support team will look for this issue for you.
Regards,
Is there a trial version license?
Hi,
Thank you for your interest in this theme.
Unfortunately, Envato market doesn’t offer trial version for any theme on the market.
Regards,
Hi,
I would like to purchase this theme. Can I use this in Japanese? I live in Japan and I need to make a website with Japanese.
Thanks!
Hi,
Thank you for your interest in this theme.
Yes, this theme allows you to translate to Japanese. You can use this theme in your language without any problem.
Feel free to contact us if you have any questions.
Regards,
Hi – does this template support Guest Authors or is there a way to integrate a plug in to have it show? Also, is there a way to add in a disclaimer message on every post page?
Thanks!
Hi,
Thank you for your interest in this theme.
1 .Unfortunately, the theme doesn’t support the guess post feature.
2. Yes, this is possible via a widget.
Feel free to contact us if you have any further questions.’
Regards,
Hi,
the theme is very well structured and the options are perfect for quick individualization. I just have one question regarding the category pages: In the category.php there is the line ””echo look_ruby_render_page_header_category( $look_ruby_meta_cat );””. Is it possible just to show the title of the category by changing this? At the moment the category title and the description is showing. Next step is to show the description below the post-listings.
Thanks
Hi,
Thank you for your kind feedback! We really appreciate it.
It seems this can be edit via CSS code. You can contact us via the support URL and explain details your question. Our support team will assist and help you.
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support/
Thank you very much!
Regards,
Hi,
I just wanna say that this theme is awesome purchased it already and loving how it works but one question I have since version 1.1 where the subtitle added up, this one is a cool feature but sadly I can’t make it show up when I access it via AMP version, any idea?
Thanks, Freshde
Hi,
Thank you for your kind feedback. We really appreciate it.
This is a customization request. However we can edit the code and help you in this matter.
Please extend the support and contact us via the support URL:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support/
Our support team will check and assist you.
Regards,
Hi
There is a sudden problem with the main slider, which is not loading anymore.
And it’s not a plugin conflict, as I disabled them all. Is there a known recently issue with it?
Thanks.
Hi,
Welcome back!
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist you.
Regards,
Hi there, FullWidth Slider it’s with a bug, he adds a “blank” one in the end always.
Hi.
Welcome back!
We guess there have a 3rd party plugin caused javascript issues and it make the slider script cannot execute.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist you.
Regards,
Dear admin, I got error from Mailchimp: “Mailchimp for WordPress error: There is no form with ID 2413, perhaps it was deleted? ” How can i fix this error? Help me. Thanks all.
Hi,
Thank you for purchasing this theme.
We guess MC4WP plugin was activated when installed demo so mailchimp form is missing.
Please contact us via the support URL and provide your site login credentials. Our support team will will gladly assist and create this form for you.
Regards.
Is it possible to change the hover color for hyperlinks? Does your theme support natively displaying YouTube videos? Also, do you have social icons for TikTok, Patreon and newer (major) social networks like TikTok? I don’t see those in your demo.
Hi,
Thank you for your interest in this theme.
1. Yes, the theme supports option for you can change the color of the hyperlink.
2. The theme supports 3 custom socials for you can add any socials that the theme doesn’t support.
Feel free to contact us if you have any questions.
Regards,
Is there a way to reset the theme? I imported one demo, but would like to import a different one, but I can’t.
Hi,
Welcome back to us.
If you have a new website, you can use WordPress reset plugin.
If not, you can re-import another demo without any issue.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist you.
Regards,
I can’t reimport so I guess I’ll have to uninstall it. When I try to reimport the demo, the old one stays. It is a nice theme though, so that’s disappointing.
Hi,
The importer don’t have uninstall option but you can re-install anther demo without problem.
Please contact our support team here and explain details what do you want to import. We will gladly assist you.
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Regards,
Hi, I am looking for a theme that I can switch to pwa using the Wp plugin. Would this be possible with your theme and do you have any examples? Thanks for the response. Kind regards Christophe
Hi,
Thank you for interest in this theme.
We are sorry, we haven’t tested the theme with this plugin so we are not sure.
However, the theme meet with WordPress coding requirements. So if the plugin work with default theme (twenty twenty), it will also work with Look.
Feel free to contact us if you have any questions.
Regards,
I don’t understand what is going on with our website. The Ruby Composer block or not all visible. You do see everything allright of the website. But at the backend we can not find all the composer blocks anymore. It al looks very different and we can not find or change a lot of Look- blocks/composers in a post or on pages!
Could you please look and see what is going on! We can not change anything anymore.
Hi,
please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/supportOur support team will gladly assist and help you with this.
Regards,
I noticed that your demo now does not have the Instagram followers displayed o the sidebar. Is this still available?
Hi,
Yes, will work fine. Please update the theme to latest version and create a new token to make it work.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist and help you to solve issues. Regards,
Thanks for prompt reply. But it seems that the Instagram no longer issue token,
Hi,
please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist and help you with this.
Regards,
nice work. 1. Your theme comes with elementor demo content? 2. You provide theme related widgets/elements for elementor? 3. Your theme working with elementor pro (to use custom header, global widgets…)?
Hi,
Thank you for your interest in this theme.
Unfortunately, Look use Ruby Composer, a built-in builder of the theme and does not support the Elementor plugin.
Feel free to contact us if you have any questions.
Regards,
Hello, I really liked the template, but before buying can i try the template, do you have any trail version or even just one page which is editable so i can try it with my content and then buy it
Hi,
Our team has replied you via the Email Please check your inbox.
Regards,
Hi,
I have a problem with Infinite Loading Posts on Android devices. The infinite does not work. Any ideas?
Thank you,
Hi,
Thank you for purchasing this theme.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/support
Our support team will gladly assist and help you to solve issues.
Regards,
