Hi,

Thanks for contacting us. Yes, it will work both locally and on the server,

Kind regards,

BoldThemes team

Hi,

Here is how the Setting generally work

The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default.

On the other hand, you have an option to override these settings on a per page basis. If you take a look at the bottom of the page edit form, you will notice the Override Global Setting part in Settings Section – here you can override global settings for every page.

You probably have a logo related override (and some other overrides) set on the home page and it caused the problem. Try removing logo related overrides on pages with issues.

Also, for all assistance you need in the future, please submit tickets at our support site – https://boldthemes.ticksy.com/ it will help us track your issues more efficiently and provide help in a timely manner.

Thanks in advance.

Regards, BoldThemes team

Hi,

Thanks for contacting us. We still haven’t started working on integration of Elementor with the Konstrakt theme, so it will not happen soon

Kind regards,

BoldThemes team

Hi,

Thanks for the reply. I will add your profile to my list of follows, and keep an eye out if this happens in the future. I imagine when this happens, your income from themeforest.net will go up x 10!

Hi,

Thanks, we will surely let you know.

Kind regards,

BoldThemes team

Hi, we have replied to your ticket.

Good Morning from here please I want my money back not satisfied with this theme. kindly send my money back

If you are not happy with our theme, you can submit a refund here and we will approve it: https://themeforest.net/refund_requests/new

Hi,

If you check our support site – https://boldthemes.ticksy.com/ you will notice that your ticket has been answered 12 hours ago.

Please note that on work days tickets are processed within 24 hrs (exceptionally 48 hrs). If submitted on non-working days expect the answer the following business day.

Please find the answer below:

The error you are getting while trying to activate the WooCommerce indicates that the WooCommerce installation is not complete and that it lacks some files.

As this is not in the scope of the theme functionality – we can not provide additional assistance with the issue, but our suggestion is to delete the current WooCommerce installation either through wp-admin dashboard or by removing the WooCommerce plugin folder from your web server and to install it again.

Kind regards,

BoldThemes team

Hi,

Thanks for the heads up and sorry for inconvenience.

There was an issue with the cache plugin on our server. It should be resolved now.

Kind regards,

BoldThemes team

fixed: went to Permalink settings and pressed SAVE

Hi,

Thanks for the purchase.

Great that you have managed to resolve the issue. Should you need additional assistance in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to help you.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

If you want to change the title on WooCommerce archive pages (products, search, category listing etc) you need to change the name of your Shop page.

Should you need additional help in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Thank you for your reply. I figured out that you are pulling text from the excerpt section into the title area.

Hi,

Thanks for the purchase.

Can you please leave a ticket at our support site – https://boldthemes.ticksy.com/ with the site url and wp-admin credentials and our support team will be glad to take a closer look at the issue?

Thanks in advance.

Kind regards,

BoldThemes team

how can i find my purchase code for submit a ticket? thanks!

Hi,

Please refer to the following article: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code- for instructions on how to find your purchase code.

Kind regards,

BoldThemes team

thanks for help.

Hi,

Thanks for the purchase. The RTL gets activated as soon as you choose the RTL based language in the Settings > General section of your wp-admin dashboard.

Once you do that, all theme interface elements will get RTL layout (menus, header, sidebar etc…).

If you have imported the demo, keep in mind that a number of page elements in demo have alignment properties set, so you have to change them accordingly.

Also, you might have to rearrange the sections where the image column is on the left side and drag it to the right and vice versa, but that is the matter of content and how you want it to be arranged.

Should you need additional support in the process, please submit a ticket at our support site – boldthemes.ticksy.com and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

Thanks a lot and thanks for the suggestion, we are considering to add the Elementor support to our themes.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

This does not seem to be one of the standard WordPress error messages – Konstrakt theme should work with the php 7.x without any issues. Can you please leave a ticket at our support site – http://boldthemes.ticksy.com/ with the site url and wp-admin credentials and our support team will be glad to take a closer look at the issue?

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Yes, Konstrakt can support three languages with the help of a multilingual plugin such as Polylang – https://wordpress.org/plugins/polylang/ or WPML – https://wpml.org/.

Kind regards,

BoldThemes team

Hi,

There is no option for this out of the box, but you can always use Additional CSS tab on Appearance > Customize panel

Please try adding the following – it should do the trick:

.bt-vertical-menu-trigger {
    margin-left: 1rem;
    margin-right: 0;    
}
.btMenuVertical .bt-vertical-header-top {
    flex-direction: row-reverse;
    justify-content: space-between;
}

.btMenuVerticalLeft.btMenuVerticalOn .bt-content-wrap, .btMenuVerticalLeft.btMenuVerticalOn .bt-vertical-header-top, .btMenuVerticalLeft.btMenuVerticalOn .btSiteFooter {
    -webkit-transform: translateX(0px);
    -moz-transform: translateX(0px);
    -ms-transform: translateX(0px);
    transform: translateX(0px);
}

.btMenuVerticalLeft .mainHeader {
    right: 0;
    -webkit-transform: translateX(100%);
    -moz-transform: translateX(100%);
    -ms-transform: translateX(100%);
    transform: translateX(100%);
}

.btMenuVerticalOn.btMenuVerticalLeft .mainHeader {
    -webkit-transform: translateX(0);
    -moz-transform: translateX(0);
    -ms-transform: translateX(0);
    transform: translateX(0);
    -webkit-box-shadow: -2px 0 5px rgba(0,0,0,.1);
    box-shadow: -2px 0 5px rgba(0,0,0,.1);
}

.btMenuVerticalLeft .mainHeader {
    left: unset;
}

.btMenuVerticalLeft.btMenuVerticalOn .bt-content-wrap, .btMenuVerticalLeft.btMenuVerticalOn .bt-vertical-header-top, .btMenuVerticalLeft.btMenuVerticalOn .btSiteFooter {
    -webkit-transform: translateX(-320px);
    -moz-transform: translateX(-320px);
    -ms-transform: translateX(-320px);
    transform: translateX(-320px);
}

.btMenuVerticalLeft.btMenuVertical.btStickyHeaderActive.btMenuVerticalOn.btStickyHeaderOpen .bt-vertical-header-top {
    -webkit-transform: translateY(0%) translateX(320px);
    -moz-transform: translateY(0%) translateX(320px);
    -ms-transform: translateY(0%) translateX(320px);
    transform: translateY(0%) translateX(-320px);
}

Should you need additional support related to the theme, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to help you.

Kind regards,

BoldThemes team

thank you, its working

I have found, thx

Thanks

J’ai deja installer le theme enfant mais j’ai rien dans le theme ni page ni article ni demo pouvant me permettre de débuter

Hi,

Thanks for your purchase

Please find the detailed installation and demo import procedure described here: http://documentation.bold-themes.com/konstrakt/getting-started/

Theme installation and demo import are two separate operations.

Should you need further assistance in the process, please submit a ticket at our support site - https://boldthemes.ticksy.com/ and our support team will be glad to help you.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase and the kind words

The page speed generally depends on a variety of factors – the actual content above everything, and naturally, the tool you are using.

For example, if you take a look at two different pages:

1. The landing page – https://konstrakt.bold-themes.com/ 2. and the main home page – https://konstrakt.bold-themes.com/main-demo/

And you measure it on Google PageSpeed Insights you will notice two significantly different results:

80/37 and 49/8. The more complex page with more content ranks worse that the simpler one. If you take a look at the suggestions for improvement you will notice that they relate to the image optimization, dom size, JavaScript execution time, main thread work – all things that are directly impacted by the content itself and the amount of content.

Furthermore, suggestions for static assets and impact of third party code relate to the Google Maps usage which is a nonsense on its own – Google penalizes usage of its own APIs.

Anyhow, if you take a low performing main demo home page on GTmetrix and Pingdom, you get significantly better result of 65%/86% and 84.

Anyhow, what you should do is to use either caching plugin or your hosting caching services and optimize your images (possibly serve the static assets using CDN). Everything else will be directly impacted by the amount of content on your pages.

Kind regards,

BoldThemes team

Thanks