78 comments found.
i was purchased flashmart theme at before two weeks but it will be not reflect in my account.i think you are give the worst service for customer.why this problem in my account please reply fast and give the fastest solution.my customer was wait for site please do it fast
Hello,
I’m sorry for this late reply. We’ve been back to work after the National Holidays.
We’re author of the theme then I’m sorry that I could not help you with the account issue. You can contact the Envato Help Team then they can check and help you better: https://help.market.envato.com/hc/en-us
After that, if there is any question with FlashMart theme, please let us know then we can support you.
Thanks,
Hi
Great product thank you. I am starting to customize and a couple of query. Can you please for the “Sw Product Brand” filter widget give an option to hide empty brands. Also the “SW Top Widget” user account icon could it point to “My Account” instead of logout? I think those will help give value to your product.
Thank you & Regards Ricky
Hello,
Thank you very much for your message.
If there is any question or difficulty, you can create a ticket and send us your site’s info and issue at the Support System: https://support.wpthemego.com/. After checking, it will be easier for our technical supporters to follow and help you.
p/s: You can choose the Department as Themeforest then enter the theme purchase code to submit the ticket.
Thanks,
Hello,
Thanks for your interest in FlashMart theme. This homepage design is included in the demo data of the theme. When purchasing FlashMart, you can import this homepage demo into your site.
Thanks,
Hi, I purchase this template but the download option does not reflect.
Hello,
Thanks for your comment.
After purchasing the theme, you can go to https://themeforest.net/downloads to download the theme. Please note that you need logged in the website with the account you use to purchase the theme.
Thanks,
but, https://themeforest.net/downloads that path no theme is there.
Hello,
Please make sure that you have purchase FlashMart theme with your account sajinrs96. As we see, there is no PURCHASED badge near your username – it means that you have not purchased our theme with this account.
Thanks,
I was purchased flashmart theme.but it will be bot shown my accounts.why this problem occured i was purchase two times please reply fast and give the solution
Hello,
I’m sorry for this late reply. We’ve been back to work after the National Holidays.
We’re author of the theme then I’m sorry that I could not help you with the account issue. You can contact the Envato Help Team then they can check and help you better: https://help.market.envato.com/hc/en-us
After that, if there is any question with FlashMart theme, please let us know then we can support you.
Thanks,
I don’t know how to get 30% off It gives me an error in the mail
Hello,
Thank you for your interest in FlashMart theme. We’re sorry that the discount for this theme has expired for a long time.
You can follow our fanpage to update the latest news from us.
Thanks,
Your theme mobile demo not working. Please check this issue.
Dear Sir,
We check and find that it’s working fine: http://prntscr.com/1bzwjnc
What error did you get?
Please recheck it: https://demo.wpthemego.com/themes/sw_flashmart/mobile/
Thanks!
Pre-Sale Question, can I add buttons like BUY NOW below every product? Instead of having icons?
Dear Sir,
We don’t understand your meaning clearly.
Please give us more details and some screenshots about it.
If you want to show text Add to Cart/ Buy Now instead of icons, it’s possible.
If you want the buy-now function for all pages (home, listing, product detail,...), you need to customize something.
Thanks!
I would like to have a buy now button on every product instead of “Add to cart.” Refer to this screenshot https://snipboard.io/zHYTJD.jpg . is it possible,
Dear KingXolomon,
It’s possible for your requirement. Our theme includes buynow function. You can activate it in the backend. It’s only available on the product details page.
Thanks!
I have an issue with the vertical menu. I submitted a ticket but the response is taking over 72 hours to come in.
Dear Sir,
We’re so sorry for the late reply!
Sometimes, we are interrupted by overloads.
Our team replied to your ticket.
Please check it.
Thanks!
hi, I had wrong buy this Wordpress Flashmart theme, actually i need the Opencart Flashmart theme, i had purchase the Opencart Flashmart theme just now, can I apply the refund of Wordpress Flashmart theme?
Dear Sir,
You can open a refund request and provide us with the OpenCart version purchase code.
We will accept this exchange request.
Thanks!
Hi, Demos doesn’t work!
Dear Sir,
We have checked and found that it’s working fine now: http://prntscr.com/17sdaos
Please recheck it.
Thanks!
Please check! https://prnt.sc/17tor7h I can not purchase your item, if I can not check working theme.
Dear Sir,
Please contact us via email: contact@wpthemego.com
And provide us with your IP address.
We will check our firewall. Maybe, your IP is blocked on our server.
Thanks!
Does it support WCFM multivendor extensions?
Dear Sir,
Our theme is fully compatible with this plugin.
Thanks!
Buenas, 1 ¿qué porcentaje del plugins es personalizable(customs)? 2 ¿videos tutoriales de configuración del plugins con multivendedor WCFM?
Dear Sir,
We’re sorry that we don’t understand your first question. Please give us more details about it.
For the second, please refer to the owner page of WCFM. We don’t have a guide for this.
If you get any problems using our theme, please contact us on our Support System: https://support.wpthemego.com
Our team will help you soon.
Thanks!
PRESALE QUESTION:
Hi,
can we create/edit the mobile header with elementor?
Hope to hear from you soon
Dear Sir,
Our theme doesn’t support edit the header with Elementor on the mobile layout now.
In case that you use the responsive mode, it’s possible.
Thanks!
Are plugins (in eg. Elementor Pro) included in the lifetime update?
Dear Sir,
This plugin is not included in our theme package.
But our team will activate this plugin for you after purchasing our theme.
Please submit a ticket on our Support System: https://support.wpthemego.com to get our help.
Thanks!
If i purchase this theme, will i be able to use it for another website without the need to pay for any purchase code or i will need to pay for purchase code before i can use it for multiple websites?
If yes, how much is the purchasing code so i can see if it’s reasonable to buy the theme
Dear Sir,
When you purchase our theme, you will get the lifetime updated package.
For 1 license, you are allowed to install this theme for 1 site/domain only. If you want to use it for more sites, you need to purchase more license.
If you have any questions, do not hesitate to contact us.
Thanks!
okay, so how does the license cost?
Dear Sir,
The price is $59 now.
Thanks!
theme demo ——Error establishing a database connection
Dear Sir,
Our check the demo and it is working fine.
Please recheck it.
Thanks!
dose your mega menu support blocks casue i have 1000 item in menu and i want to built it with block
Dear Sir,
It’s possible with our mega menu.
Thanks!
Dear Sir,
We have checked our demo and it’s working fine: http://prntscr.com/11cuzd9 http://prntscr.com/11cv242
Please recheck it.
Thanks!
After, install WPML, display on Mobile Layouts, messy and on the WC Marketplace Layout menu not work like demo, please check my ticket
Dear Sir,
Please check your ticket.
Our team replied to it.
Thanks!
Hello Magentech… I need some customization about your theme. Pls See my ticket #8024 Thanks
Dear Sir,
Please check your ticket.
Our team replied to it.
Thanks!
Hello, your theme design looks really great. I’m interested to buy it, but I have little concern about theme test result on gtmetrix and pagespeed. Do you you provide support for those issues. Thank you.
Dear Sir,
Our demo server includes all of our demo sites and data. So it’s too heavy and much slower than a single site.
We also provide the Rocket plugin, one of the best optimizing plugins. If you need it, please contact us after purchasing the theme. Our team will install it for you.
If you get any problems using our theme, let us know. Our team will help you soon.
Thanks!
