226 comments found.
do i need an additional plugin to show “Spend $1,540.00 more to reach FREE SHIPPING!” bar like in the demo in the cart page or is it built in?
Hi, Please following this video: https://www.youtube.com/watch?v=yxx0z-M0A-A
Why I can’t to change this text + images – https://prnt.sc/26f40qu ? I am write something in the product card, but after saving my info I not see it on the product page, but in the admin panel I see my text.
Hello,
Video tutorial: https://youtu.be/J-qw4Yg1_qsHello my good folks!
Since the last update the product sort function is not working on desktop. We’ve tested your demo too and it’s not working there either. Can you please provide a fix?
To be clear, it still sorts on mobile but not on desktop.
Thanks!
I should add that it sorts when logged in as admin, but doesn’t work when browsing as a guest (not logged in). Thanks!
And this is the demo we tested with: https://elementor2.thembay.com/aora/shop/
Hello,
Thank you for letting us know, we are checking to release an updated version to fix the bug today. Please wait.
Just got the new update! Thank you so much for the speedy fix!
Thank you for reporting the bug. If there is something urgent please let us know. We will fix it as soon as possible.
hi , pleas thank you page its not available how i add
There’s only two I’d first one invoice I’d second one order I’d I haven’t received ticket I’d yet. So kindly give me the way to find out. My working still stop for this reason
Hi,
Sorry, I don’t understand.
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
I have’t received ticket I’d
send me id again because i haven’t got any id yet
Hi,
We checked our ticket system and we don’t see any tickets you submitted.
so how to get ticket
Hi,
Please submit a ticket here so we can assist: https://prnt.sc/25z2e91how to customize mobile navigation menu please give me the any demo video
How can i Find my Tricker id ?
You can check our ticket email to find the ticket ID.
this theme can use smart quantity box like greenmart theme? we need that. hehe.
Sorry, we will consider doing that. But at the moment there are no plans
ok we will wait for that.
It’s a nice theme for ecommerce also the support system is very good.
Hi,
If you like our support, you can rate 5 stars here: https://themeforest.net/downloads
Thank you very much.
Have a good day 
Hi, I love this theme so much but before I purchase I would like to know some things about this theme. Pls can you list all the important premium plugins that this theme would need to function completely very well.(2) would the product box size of this theme remain the same as when sellers upload images? Thanks
Pls does this theme have a dashboard
Hi,
You can Try For Free – Aora theme by following this video: https://www.youtube.com/watch?v=Icu7lzr42nM
Pls can you give me the link to try free, because I am not satisfied with your answer to my questions thanks
Write a list of plugins that are used in the theme
Hi, here is the list for you:
CMB2
Elementor
MC4WP: Mailchimp for WordPress
Nextend Social Login
OMGF
Photo Reviews for WooCommerce
Redux
Slider Revolution
Smash Balloon Instagram Feed
Thembay Elementor
Variation Swatches for WooCommerce
WooCommerceWooCommerce Advanced Free Shipping
WooCommerce Payment Gateway – CoinGate
WOOF – WooCommerce Products Filter
WP Rocket
WPForms Lite
YITH WooCommerce Brands Add-on
YITH WooCommerce Compare
YITH WooCommerce Frequently Bought Together
YITH WooCommerce Questions and Answers
YITH WooCommerce Wishlist
I wanted to try the demo version prior to buying to check it does what I need it to do. It is met with a broken page – “https://testdriver.thembay.com/aora/” Could yo uplease advie where I can download the demo. Thanks
Hi,
We fixed that. Please check back
Hi – still seems to be an error when hitting the “start trial Aora Dokan” button – See following message
This site can’t be reachedCheck if there is a typo in fa36c27fb1f1130202ef2f104d969a5b.testdriver.thembay.com.
Sorry, I’ll check back and let you know soon
Thank you
Hi, I fixed it. Please check again
Hi….it seems to now want me to login to a sandbox I dont have access to. See following link -
https://testdriver.thembay.com/fa36c27fb1f1130202ef2f104d969a5b/wp-login.php?redirect_to=https%3A%2F%2Ftestdriver.thembay.com%2Ffa36c27fb1f1130202ef2f104d969a5b%2Fwp-admin%2F&reauth=1I am very sorry for that. I have not carefully examined the problem. I will check again. Will notify you when all is fully repaired
Hello,
I just checked, maybe cache problem, you can try one of 2 ways:
1. Clear browser cache and try again 2. Turn on incognito mode to try
You can watch my video: https://www.youtube.com/watch?v=jizvqAghWyU
That worked- thanks so much for following up. Cheers
Hi, how can i remove the sidebar only for the product category pages. I still want to keep the sidebar with the filters in my shop e.g. .../shop/
Hello,
There is currently no such function. But contact the support team for help: https://tickets.thembay.com/
Hello, I have some concerns
1.) The Ajax search engine is enabled to search for products by SKU or product code 2.) It is compatible with WhatsApp order plugins such as Order on WhatsApp for WooCommerce. 3.) The theme is compatible with the latest version of wordpress
Hi,
1. Currently does not support SKU search feature
2. We haven’t tested that yet
3. Yes, that’s for sure. It is always updated regularly
Hi I purchased the theme which is very nice but after last update i missed terawallet icon which is disappeared after last update i tried many solutions and failed finally they told me its theme issue
Hi,
“terawallet icon” => Sorry, I don’t understand what it is.
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Nevermind
My table of shipping and billing addresses in the section my account, is without cells, it also has no format, how can I solve this error?
I already updated to the latest version 1.1.3 and it did not solve the problem, I already reinstalled from theme setup redux and after import and it still does not work
I already sent a ticket MRR-WAJ-TV4J but I still have no response
https://ibb.co/JHKfF7ZHello kernnacht,
We have replied to your ticket. Please check your ticket.
Hi, how to hide the single product tab – Additional Information?
Hi,
Please follow our document: https://docs.thembay.com/aora/#woo-setting-30
I can’t find the method to hide the “Additional Information tab” from the documentation that you shared with me.
*The #woo-setting-30 is to show how to add the custom tab.
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Sorry, you can following this post on how to hide it: https://www.businessbloomer.com/woocommerce-remove-additional-information-tab/
I have tried this method, but it didn’t work
the both coding are the same, it didn’t work on your theme
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hello. The cost of 48$ is a monthly or year fee?
Hi, $48 is a lifetime fee. You can download all the latest versions at no extra cost
Hello, I’ve used Loco Translate but I can’t translate some words, like “Recent viewed – Price – Product – etc”... So, what should I do please?
Hi please refer me to a detailed info on how to update theme
