732 comments found.
Hi you know how there is a music player at the bottom of screen. Is it possible to auto play so when website loads one of the songs starts automatically playing without hitting play?
Hi, sorry not anymore, please check: https://developer.chrome.com/blog/autoplay/
Hi pre sale question: Can I change/ create a new 3d background?
Hello, that’s generated via software with a plugin and coded in javascript. Os possible to change the amount of asteroids, the colors and the lights. If you want to change it completely and you are skilled with three.js and JavaScript, you can edit the source code to load 3d models or create a custom content.
ok thank you! A question…if I pay you…can you please transform Asteroids in my Logo? (a very simple X logo…i will give you vector file)?thanks
Hi, the budget for this would be quite a lot, like about 1000$, would this budget fit your needs?
Hello supports FM radio?
Can you set the site with white background or white theme is supported?
Do you have a demo with radio station?
I’m sorry for the super late reply, this message completely slipped our eyes. You need a radio stream to add it to the player.
You can set any background color, image or video.
We don’t have a demo with a radio, any mp3 or aac stream (like icecast or shoutcast) will work.
Best regards
HI I tried to add the license code but every time I am facing the same error. Kindly fix it Error Details
An error of type E_ERROR was caused in line 116 of the file /home/sites/12a/a/a04b7ab169/public_html/pro/wp-content/themes/vice/inc/tgm-plugin-activation/inc/welcome-page.php. Error message: Uncaught Error: Call to a member function get_error_message() on null in /home/sites/12a/a/a04b7ab169/public_html/pro/wp-content/themes/vice/inc/tgm-plugin-activation/inc/welcome-page.php:116 Stack trace: #0 /home/sites/12a/a/a04b7ab169/public_html/pro/wp-includes/class-wp-hook.php(303): vice_welcome_page_content(’’) #1 /home/sites/12a/a/a04b7ab169/public_html/pro/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(’’, Array) #2 /home/sites/12a/a/a04b7ab169/public_html/pro/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #3 /home/sites/12a/a/a04b7ab169/public_html/pro/wp-admin/admin.php(259): do_action(‘appearance_page…’) #4 /home/sites/12a/a/a04b7ab169/public_html/pro/wp-admin/themes.php(10): require_once(’/home/sites/12a…’) #5 {main} thrown
I tested it on my 2 domains but every time the result is same
Please contact us via email providing the purchase code at support@qantumthemes.com
” There has been a critical error on this website. Please check your site admin email inbox for instructions.”
when i added the license code I faced this error and when I checked the mail it says the above message.
Him answer was provided via mail. Regards
Hi there. please, how can I show the Events from the newest to the older via the Event widget even if the event is passed?
If I choose “any events” and filter only 3 events, for example, I can see only old events. The same goes for “past events”.
I modded the ‘order’ to ‘DESC’ in the loop-archive-event.php but it seems to work only on the event page, not on the widget.
Can you please help? Thanks
Hello, yes it can’t work on the widget, that file is
wp-content/plugins/qt-widgets/widgets/events_widget.php
Line 40.
I’d recommend setting the plugin version to 10 in qt-widgets.php
In this way it won’t be rewritten by the udpates, or you will lose this change.
Hello and thanks for the reply and suggestions
As suggested, I’ve removed the mod from the loop-archive-event.php setting it back to ASC.
I Set the ‘order’ to ‘DESC’ on events_widget.php line 10 but for some reason, the order of the events on the home page is still the same (from older to newer, not vice versa.). Am I missing something?
Just to be sure, by modifying the plugin version to 10 in qt-widgets.php, do you mean from Version: 1.0.7 ==> Version: 10? Thanks again
Hi,
1) Order > not sure if you mean the widgets or the Elementor widget at this point, because that would be another plugin
2) Yes
Hi again. I was able to try different options for events sorting in the home page via the elementor tab so I suppose it’s the elementor widget.
Here’s a screenshot of what I mean: https://ibb.co/SKBJTwt
Thanks for question 2
Sorry for the late reply Was busy in revamping all the site contents… anyway
The inverted order is in the VICE Elementor Events Widget. How can I show from Newer to older and NOT vice versa?
Thanks
knock knock
Hi there, it would be very helpfull to get an update on the player with more informations about radio show, recent track, track cover and even more if possible. Is there a plugin available which works with your theme to show further informations until your theme is updated regarding this? I Steam with Shoutcast V2. Thanks for your feedbacl… Simon
Hi! Thanks for your feedback, I hope we can add those features soon. They are on the list since long time, but we are experiencing a lack of organic, that’s why are not there yet, hope it will be updated soon. Regards
no recommendation for any other plugin which fits your theme?
I’m sorry, I don’t know any at the moment…
Hello, i have a pre-buy question. There is any tool that i can use to set my own 3D background? im not a pro, would be nice use my own 3d design. Thanks!
Hello, I’m sorry but that is created dynamically i. JavaScript so, unless you know how to program a 3d environment, is not something you can replace. Anyhow, you can customize it a lot in terms of colors, lights, complexity and filter effects
Hi, video.ogg can’t be uploaded… Sorry, this file type is not permitted for security reasons. Can you please help?
Hi! Indeed, .ogg need to be updated via FTP. Oterwise you can converti it to .mp4, as it has an excellent compatibility too with any device.
Only WebM has problems on some devices.
Thanks for your kind reply. I was trying to upload different formats by following your suggestions to guarantee maximum compatibility. So, If I ONLY keep the .mp4, am I safe to go, right?
yes, only very old computers should have problems
For optimal performance, is recommended to keep them under 3Mb
Got it thanks for your 5 stars assistance
Thank you so much, very appreciated. I also have another good hint for you, if using videos: there is a free online tool that allows to check your site, and identify bottlenecks
https://webpagetest.org/This page allows to test your site, and see how the loading time is.
In case it’s too slow, you can see exactly why in order to improve it, and see the impact of media loading on the total time.
If you have youtube or soundcloud embedded stuff, is normal to see crazy high times, don’t worry about that 
using a CDN like Cloudflare can also be an EXCELLENT way to maintain a fast loading time, even with videos. Plus the plugin WP Cloudflare Super Cache is excellent.
Absolutely a CDN is something I need to install Thanks again for the suggestions
You’re welcome, if you encounter any issue with the plugin configuration let me know, i can help with the optimal settings
Hi there, maybe I’m unable to find it out but is there any way to obtain the child theme for the vice-dhrk theme please?
hello! Vide DHRK is already a child theme, of Vice, which acts as framework. To make a secondary child theme, you can simply rename the Vice DHRK title, and use that folder to edit or add your own templates.
Thanks for the answer, I’ll test this out.
Thinking about purchase Vice2 but have a visual issues on the Safari browser like blinking on some pages. Check the video with it please https://youtu.be/LNv_rjBUoyU
Hello and thanks for the video. It looks like you have either a pretty old computer or an old version of the operative system / Safari. I just took a video
https://youtu.be/-NkSci3Q5hcI’m using MacBook Pro 16” 2019 with latest system updates (mac os and safari) Do not think this is pretty old machine.
I see, then I don’t know what to say sir, the video I sent you was taken on the exact same machine, as I’m using the same to work… nobody else reported such issue. Maybe did you disable hardware acceleration in the debugger? That’s normally on but if you disable it, complex graphic may stutter
No, I’ve not disabling any hardware acceleration in the debugger. Damn.. this issue stop me to buy this theme. Maybe I need wait more before buy it. Thanks for answers anyway and have a nice day mate.
P.S. the issue I have on the 04ARTISTS page and 05MUSIC page. Home page works well for me too.
I see… did you try from another computer, or clearing cookies/cache? Another thing to know is that the demo uses average settings in the 3D background.
The 3D background is live and generated in javascript, it has multiple parameters to change the amount of effects, lights and particles.
In our demo we use 50% of the effects and it appears to work fine on most of the machines. I have an old mac from 2010 where it’s definitely NOT 60FPS but about 10 so it works but is quite slow.
While on newer machines, it works flawlessly, this is just to say that you can adjust the effects to adapt with the expected average machines of your visitors.
Maybe, clearing the cache of the browser and starting fresh, it may work as expected.
I’m very curious to understand why you’re seeing those issues too, you know, because of having a perfectly functional product on the market for everybody…
Thanks for trying to be the best market vendor. One way to find out it is to buy the theme and deploy it the hosting for my website 
Do you plan add any discount for the theme?
That’s possible but not before November when there will be a new demo out (we make a couple of relaunch a year).
Great! I’ll be waiting new demo+discount to buy while working on other website. Thank you!
i cant get to install dark child demo…or the dark demo…can i get an update i had this for a while since 2015…can i get a new code to active i dont know something…can i get a new theme instead??please inbox me
Hhello, we wrote a brand new documentation, and you find a full tutorial with videos to update from vice 1. If you still need help, please make sure to contact our support via helpdesk,
Thanks
Why is my pages not loading properly they are just flickering even with the glitch option off. Please help.
I’m sorry sir but I don’t know what yor website URL is, and our tech support is provided via helpdesk as explained at this page
https://themeforest.net/item/vice-music-band-dj-and-radio-wordpress-theme/10067870/comments?page=33&filter=all#comment_27130396Please, contact the tech support, providing your website URL and decribing the issue, our developers will help you very promptly.
Best regards
Hello, sorry I’m a technician who is using this site for a client of mine. After, if possible, you can confirm with your account the purchase and the successful support which is still valid. My question: Having worked with many themes, this has never happened to me. I installed this theme to my customer who had purchased it, I followed the documentation that was sent to me, I uploaded the demo, BUT THE PAGES seem not to load, in fact nothing works Even if I open the menu at the top right, a BLACK PAGE comes out, SO: https://gyazo.com/7b53a0d4b9706ccbb9537fa854a74e0b
Hello, I need please the site url and the last 10 digits of the purchase code, thanks
I updated to the latest version from (the most recent 1.x) via the WordPress admin by uploading the zip files and following the documentation, repeatedly, but I can’t for the life of me get functions like Typography to appear in Customize. Very close to giving up and going elsewhere.
Seem to have sorted it; deleted and reinstalled Kirki.
hello! Glad is sorted
Is there an url to view the old version of the theme?
Hello, yes the Vice classic demo is linked in the product description
Hello an update of your player is it still relevant for icecast display of the title played in progress thank you
i know, we are in a not easy situation but is hopefullly almost done, along with a new template for the radios archives for vice, and video cards item with Play.
Hello, I think this theme is not suitable for radio: the player has no title display, no program schedule, I’ve been waiting for an update for a year …. I’m disappointed by this purchase. cordially
Sir I’m very sorry but at the time you purchased it there were no such functions, so you didn’t buy it with them and they were afterwards removed.
This year we were supposed to expand, transfer company, get a new office, hire designer and make.much more than this.
Then covid came, for us too.
So the events didn’t go as expected for us as well, but there is no magic wand to fix it.
Lots of people are asking fur such functions and we hope to implement them asap but our time is extremely limited.
Hello next player update problem, can we make an exchange with the them Pro Radio thank you
Hello! You can’t make an exchange for a purchase from 3 years ago (date 2018-11-22). But you can get a 15% discount on pro radio if you want. That’s available from the Discount page of the pro radio page.
Hello, my purchase code is not working
Hi, we are not noticing any issue with activations, in fact we had about 10 today. Is possible that some firewall or curl issue is blocking the connection to our server. To receive quick help from our tech office please, open a helpdesk request, and make sure to add your wordpress url, user and password in the ticket, so we can login and check as fast as possible.
https://vice.qantumthemes.xyz/manual/knowledge-base/2-1-support/thanks and have a nice day!
Can I hide the music player in the homepage? Can I change the magenta color of the buttons and background? I’m interested in buy the theme. thanks
Hi, there are no such options built it but is really easy to do that with some css, which we can provide via helpdesk.
Best regards
Hi, is audio stream in vice encoded? I tried to find your stream in demo and could not find it.
Hello, no is in clear
Can it be seen in source code?
there are 490 files minimum in the theme, without counting the plugins, and the javascript, so the request is not easy to be accomplished, sorry
It seems I did not explain clearly enough. Usually when you view a website of radio station and inspect it with Developer Tools it is easy to find stream URL. For your theme I was not able to find it. Thus, the question is – where is the stream URL and how to locate it?
is in the HTML, is not encrypted
site url please?
Dear QantumThemes Team, is there a possibility that I can continue to use the old Vice Theme Design (Blue Theme)?
The only difference will be the weight of the Menu cross icon, the rese is the same.
