12893 comments found.
1. I sent my details as requested for someone to check the other issues with dividers and other them data but no one replied
2. I’m having some minor issues with images not fitting https://prnt.sc/1qwj8wj could you help ?
Hello,
1. We haven’t got valid admin access from you yet. Please, send us a message with your admin access using the contact form on our profile page.
2. Do you mean that your product images are cropped? Check your image size settings in Appearance -> Customize -> WooCommerce -> Product images.
Kind Regards
Ok ill send it again
did you get it ?
As we can see, all shape dividers are available for the section element https://gyazo.com/813284999aa75eac780d70d54281e7f5
And please, clarify what is wrong with your product images? Have you tried to change their size and cropping via Appearance -> Customize -> WooCommerce -> Product images.
As you must have noticed the images are cropped in (zoomed) on the front
We see that you customized product images in the child theme. Please, switch to the parent theme and check how it works.
We only customized in the child theme because it was not working in the main theme, you can temporarily delete the customization in the child the and se if you can get better results but we had no luck.
How do I get the categories to look like this and also to look the same on mobile, it seems to change when switching to mobile. https://woodmart.xtemos.com/demo-decor/demo/decor/
also how can I turn off product reviews ?
Hello,
1. Please, switch to the parent theme so we can see how the images work.
2. Could you please send us a screenshot of the categories problem so we can better understand it?
3. You can disable product reviews by turning them off in the settings. Go to WooCommerce > Settings > Products and uncheck Enable product reviews .
Kind Regards
1. I have sent you the details, you could check and then switch back after you have done so .
2. https://prnt.sc/1r4g1d0, the images are zoomed in also and im trying to do this https://prnt.sc/1r4ga78
1. When the parent theme is active, images have sizes set via Customizer.
2. It is created using our Promo banner elements, not with the categories.
ok thanks,
1.You have release a new update recently, I cant see any information I assume its a minor update, is that correct ?
2. how can I add more options to filtters ?
3. how can i add Variation to products on product page ?
1. We haven’t updated the theme itself. We updated our preview images only.
2. What options do you mean? Please, provide us with some screenshots.
3. Read more information about variable products in WooCommerce documentation https://docs.woocommerce.com/document/variable-product/
Note that your support has been expired and if you need help regarding our theme setup and configuration, please, extend your support period first and create a topic on our support forum.
Kind Regards
Hello Xtemos,
great theme but some things bad for seo. I can’t use H2 tag with woodmart and elementor…
Within elementor [XTEMOS] ELEMENTS, widget “Section Title”, into the element “Text”, I tried all tags (h1 to h6), nothing work.
The result in my html page code is every time the same: div class=”title-after_title set-cont-mb-s reset-last-child wd-fontsize-xs”>my text…
Not possible to add h2 tag into this text fields, there is a problem with your code.
Please can you update your theme or post a tips for possiblity to use H2 tag into the xtemos elements section after title. Thanks.
Best regards.
Hello,
You need to use an appropriate option instead of putting the tag as a plain HTML https://monosnap.com/file/rvV22Ss5pzpxuM3yJyPygNJ5XMKvjY
Kind Regards
Hello,
thanks for yout response but i’m not speaking about the TITLE.
I’m speaking about the TEXT (look at your pict).
I never get a h2 class, using this text field do every time same result: div class=”title-after_title set-cont-mb-s reset-last-child wd-fontsize-xs”>my text…
So your Elementor widget “Section Title”, into the field TEXT, do not work correctly, we can’t using html H tags.
Regards.
We have tested also the Text editor element it also supports H2 tags. We tried to insert the whole section title HTML code there as well. Check the screenshot https://take.ms/vaGS9
Hello Xtemos,
like I explain in my first comment:
[XTEMOS] ELEMENTS, widget “Section Title” (the element like in your pict https://monosnap.com/file/rvV22Ss5pzpxuM3yJyPygNJ5XMKvjY )
Into this element, there is 3 part: 1/ Subtitle 2/ Title 3/ Text
In the part 3 “Text”, HTML tags are not saved. Try to add an h2 into this field, this do not work.
Regards.
Try to add the following code snippet to the functions.php file in the child theme. This bug will be also fixed in our next theme update.
function woodmart_get_allowed_html() {
return apply_filters(
'woodmart_allowed_html',
array(
'h1' => array(),
'h2' => array(),
'h3' => array(),
'h4' => array(),
'h5' => array(),
'h6' => array(),
'pre' => array(),
'p' => array(),
'br' => array(),
'i' => array(),
'b' => array(),
'u' => array(),
'em' => array(),
'del' => array(),
'a' => array(
'href' => true,
'class' => true,
'target' => true,
'title' => true,
'rel' => true,
),
'strong' => array(),
'span' => array(
'style' => true,
'class' => true,
),
)
);
}
Hello Xtemos,
thank you for the snippet 
and for the futur update.
Best regards.
You are always welcome!
Hi, My support is expired in 17th. i will buy another licence ASAP. but i have small design bug fixed. is it possible to fixed your end ?
Hello,
Please, provide us a bit more information about the issue so can understand it better and help you.
Kind Regards
Please check below link 1. https://prnt.sc/1qxo38e . its not available in new import. how to import ? 2. https://prnt.sc/1qxo86h how to increase this sub menu WIDTH ?
Please, send us your admin access using the contact form on our profile page so we can check why this demo version is not available. Note that headers are not a part of the templates library.
i send the email for your profile section
Hi,
1. This header is a part of our Sweets Bakery demo version https://gyazo.com/f3e56cfa9d919a0265205f5d8d893047 If you don’t want to import it completely, you can import the header only via Dashboard -> WoodMart -> Header builder -> import. Here is a JSON code
{"name":"Header Sweets Bakery Overlap","structure":{"id":"root","type":"root","content":[{"id":"top-bar","type":"row","content":[{"id":"column5","type":"column","content":[]},{"id":"column6","type":"column","content":[]},{"id":"column7","type":"column","content":[]},{"id":"column_mobile1","type":"column","content":[]}],"params":{"flex_layout":{"id":"flex_layout","value":"flex-middle","type":"selector"},"height":{"id":"height","value":45,"type":"slider"},"mobile_height":{"id":"mobile_height","value":40,"type":"slider"},"hide_desktop":{"id":"hide_desktop","value":true,"type":"switcher"},"hide_mobile":{"id":"hide_mobile","value":true,"type":"switcher"},"sticky":{"id":"sticky","value":false,"type":"switcher"},"sticky_height":{"id":"sticky_height","value":41,"type":"slider"},"color_scheme":{"id":"color_scheme","value":"light","type":"selector"},"shadow":{"id":"shadow","value":false,"type":"switcher"},"background":{"id":"background","value":[],"type":"bg"},"border":{"id":"border","value":{"width":"1","color":{"r":255,"g":255,"b":255,"a":0.25},"sides":["bottom"],"applyFor":"boxed"},"type":"border"}}},{"id":"general-header","type":"row","content":[{"id":"column8","type":"column","content":[{"id":"gs8bcnxektjsro21n657","type":"logo","params":{"image":{"id":"image","value":false,"type":"image"},"width":{"id":"width","value":180,"type":"slider"},"sticky_notice":{"id":"sticky_notice","value":"","type":"notice"},"sticky_image":{"id":"sticky_image","value":"","type":"image"},"sticky_width":{"id":"sticky_width","value":245,"type":"slider"},"width_height":{"id":"width_height","value":false,"type":"switcher"}}},{"id":"b51hbxbg8h22qn4yrxf1","type":"space","params":{"width":{"id":"width","value":30,"type":"slider"},"css_class":{"id":"css_class","value":"","type":"text"}}}]},{"id":"column9","type":"column","content":[{"id":"6kgdkbvf12frej4dofvj","type":"mainmenu","params":{"menu_style":{"id":"menu_style","value":"default","type":"selector"},"menu_align":{"id":"menu_align","value":"left","type":"selector"},"full_screen":{"id":"full_screen","value":false,"type":"switcher"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}}]},{"id":"column10","type":"column","content":[{"id":"vssfpylqqax9pvkfnxoz","type":"account","params":{"display":{"id":"display","value":"text","type":"selector"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"},"with_username":{"id":"with_username","value":false,"type":"switcher"},"login_dropdown":{"id":"login_dropdown","value":true,"type":"switcher"},"form_display":{"id":"form_display","value":"side","type":"selector"}}},{"id":"a22wdkiy3r40yw2paskq","type":"wishlist","params":{"design":{"id":"design","value":"icon","type":"selector"},"hide_product_count":{"id":"hide_product_count","value":false,"type":"switcher"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}},{"id":"z71sozotxn0s5a0nfm7a","type":"compare","params":{"design":{"id":"design","value":"icon","type":"selector"},"hide_product_count":{"id":"hide_product_count","value":false,"type":"switcher"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}},{"id":"6ivlq8kef7blyepibxz1","type":"cart","params":{"position":{"id":"position","value":"side","type":"selector"},"style":{"id":"style","value":"5","type":"selector"},"icon_type":{"id":"icon_type","value":"cart","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}}]},{"id":"column_mobile2","type":"column","content":[{"id":"g1k0m1tib7raxrwkm1t3","type":"burger","params":{"style":{"id":"style","value":"text","type":"selector"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"},"position":{"id":"position","value":"left","type":"selector"},"search_form":{"id":"search_form","value":true,"type":"switcher"},"categories_menu":{"id":"categories_menu","value":true,"type":"switcher"},"menu_id":{"id":"menu_id","value":"mobile-categories","type":"options"},"tabs_swap":{"id":"tabs_swap","value":false,"type":"switcher"}}}]},{"id":"column_mobile3","type":"column","content":[{"id":"lt7vdqgaccmapftzurvt","type":"logo","params":{"image":{"id":"image","value":false,"type":"image"},"width":{"id":"width","value":179,"type":"slider"},"sticky_notice":{"id":"sticky_notice","value":"","type":"notice"},"sticky_image":{"id":"sticky_image","value":"","type":"image"},"sticky_width":{"id":"sticky_width","value":179,"type":"slider"},"width_height":{"id":"width_height","value":false,"type":"switcher"}}}]},{"id":"column_mobile4","type":"column","content":[{"id":"trk5sfmvib0ch1s1qbtc","type":"cart","params":{"position":{"id":"position","value":"side","type":"selector"},"style":{"id":"style","value":"5","type":"selector"},"icon_type":{"id":"icon_type","value":"bag","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}}]}],"params":{"flex_layout":{"id":"flex_layout","value":"flex-middle","type":"selector"},"height":{"id":"height","value":90,"type":"slider"},"mobile_height":{"id":"mobile_height","value":60,"type":"slider"},"hide_desktop":{"id":"hide_desktop","value":false,"type":"switcher"},"hide_mobile":{"id":"hide_mobile","value":false,"type":"switcher"},"sticky":{"id":"sticky","value":true,"type":"switcher"},"sticky_height":{"id":"sticky_height","value":60,"type":"slider"},"color_scheme":{"id":"color_scheme","value":"dark","type":"selector"},"shadow":{"id":"shadow","value":true,"type":"switcher"},"background":{"id":"background","value":{"background-color":{"r":255,"g":255,"b":255,"a":1}},"type":"bg"},"border":{"id":"border","value":{"width":"0","applyFor":"fullwidth","style":"solid","sides":["bottom"]},"type":"border"}}},{"id":"header-bottom","type":"row","content":[{"id":"column11","type":"column","content":[]},{"id":"column12","type":"column","content":[]},{"id":"column13","type":"column","content":[]},{"id":"column_mobile5","type":"column","content":[]}],"params":{"flex_layout":{"id":"flex_layout","value":"flex-middle","type":"selector"},"height":{"id":"height","value":50,"type":"slider"},"mobile_height":{"id":"mobile_height","value":50,"type":"slider"},"hide_desktop":{"id":"hide_desktop","value":true,"type":"switcher"},"hide_mobile":{"id":"hide_mobile","value":true,"type":"switcher"},"sticky":{"id":"sticky","value":false,"type":"switcher"},"sticky_height":{"id":"sticky_height","value":50,"type":"slider"},"color_scheme":{"id":"color_scheme","value":"dark","type":"selector"},"shadow":{"id":"shadow","value":false,"type":"switcher"},"background":{"id":"background","value":[],"type":"bg"},"border":{"id":"border","value":{"style":"solid","applyFor":"fullwidth","sides":["bottom"],"width":"1","color":{"r":230,"g":230,"b":230,"a":1}},"type":"border"}}}]},"settings":{"overlap":{"id":"overlap","value":true,"type":"switcher"},"boxed":{"id":"boxed","value":true,"type":"switcher"},"full_width":{"id":"full_width","value":false,"type":"switcher"},"dropdowns_dark":{"id":"dropdowns_dark","value":false,"type":"switcher"},"sticky_shadow":{"id":"sticky_shadow","value":true,"type":"switcher"},"hide_on_scroll":{"id":"hide_on_scroll","value":false,"type":"switcher"},"sticky_effect":{"id":"sticky_effect","value":"slide","type":"selector"},"sticky_clone":{"id":"sticky_clone","value":false,"type":"switcher"},"sticky_height":{"id":"sticky_height","value":60,"type":"slider"}}}
2. Try to add the following code snippet to the Custom CSS section in Theme Settings
body .wd-dropdown-menu.wd-design-default,
body .wd-dropdown-menu.wd-design-default .wd-dropdown {
padding: 12px 20px;
width: 300px;
}
Kind Regards
Hi, Thank you very much..
You are always welcome!
Hello, could you recommend a “Frequently bought together” plugin that would work well with your theme>?
Hello,
Sorry, but haven’t got a chance to test our theme with such kind of plugins. You can try some popular plugins for this purpose and we will help you if you face any incompatibility issues.
Kind Regards
What is wrong with installing WooCommerce?
Hi,
We don’t see any problems with the WooCommerce installation at the moment. Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, I have the brands on the homepage, but its clickable and i don’t want that. Cause i don’t use a webshop for now. How can i fix this?
Regards, Tonius
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
I want to know before I renew my support license. Why Woodmart theme doesn’t show H1 on category page? https://monosnap.com/file/4sS78B6TZYKXxAQJFqpNgQRtHcuuAb Can I fix that on Theme Settings or not?
Hello,
This H1 tag is located in the page title area and it seems to be disabled on your website. You can enable it via Theme Settings -> Page title -> Page title design.
Kind Regards
Hi I have a question. My site (book sales site) is now in CMS PrestaShop. I am very unhappy. PrestaShop SEO is not good at all with general bugs. I want to migrate to WooCommerce-WordPress my question is: Can WordPress – WooCommerce with woodmart Theme handle 30,000 to 40,000 book products? without problem? My host is a virtual server, the best server and host. Can you guide me in this? Isn’t this number of products a problem with the Woodmart theme?
Hello,
Thank you very much for being interested in our theme.
Yes, WooCommerce can handle 30-40k of products and our theme will work well with that too. WoodMart will handle as many products as WooCommerce and your server can.
Kind Regards
Hi, I am trying to change the widgets but these do not load, it gives me a message of some error and i have to “Check it out with the developer tools for more details” , i have no clue what to do here, any suggestions?
Hello,
It seems to be a core WordPress problem not related to our theme. Try to install Classic Widgets plugin to fix this problem for now https://wordpress.org/plugins/classic-widgets/
Kind Regards
Great, that fixed it.
Great, let me know if you need any further assistance.
I bought this theme for second times. The first one, i got the best ticket support ever, 5 stars i gave to xthemos. But the second one, the support is not good. I have explain the details of my issue also have sent the private credentials, but they reply me provide a link tutorials and ask me to type the private credentials. Such waste my time. My ticket number is #315115 please check it. Thank you.
Hello,
My apologies for the delayed response. I have checked your topic and see that it is answered by our staff. Let me know if you need any further assistance and we will do our best to help you.
Kind Regards
The live search works great on this theme. Especially when it is using Relevanssi.
One thing to add to the live search results to make it even greater is the Add-To-Cart button with the option to also show the quanitity field.
If this be added to the live search results (I mean the results that pop up immediately as we start typing) then this search field can also be used as a Quick Order form, which boosts the sales a lot especially on B2b websites.
There are a few Live Search plugins but none are working as smooth and fast as this field. But the only thing lacking is the add to cart button and the quantity field next to each result.
Thanks
Hello,
Thank you for your feature request. We will consider implementing it in our future updates.
Kind Regards
I’m waiting for the new version, what’s special
Hello,
Thank you for contacting us. We are working on a few big updates that will be released during the next few months.
Kind Regards
Great, hopefully sooner.
I really like the features in your new version.
I check in every day to see if there’s anything new, it seems I’m addicted to this topic.
Thank you development team
Thank you very much for your support We hope you will like our new updates
Good job, have a nice day 
We need performance update like (Divi performance last version)
Hello,
Thank you very much for your comment. We are constantly working on our theme performance and our big 6.0 update was released 4 months ago and was mainly dedicated to performance. We have compared it to Divi update and see that they have implemented the same CSS and JS split mechanism as in WoodMart. Of course, we will do our best to reduce our theme resources weight even more in the future. You can read details about our 6.0 update here https://xtemos.com/docs/woodmart/faq-guides/woodmart-update-6-0-explained/
Kind Regards
Hello there, Wordfence Security recaptcha Feature Not Working on Customer Login Page It is likely that your theme is overriding default WooCommerce functionality and removing the DIV element with the ID primary. Please ask your theme author if they have done this Can you check this
Hello,
Thank you for contacting us and sorry for the delay. Please, send us this div ID or provide us with a screenshot of the element that doesn’t exist in our theme. We will do our best to help you.
Kind Regards
Hello there, Thank you very much for your response Wordfence Security Added Recaptcha Feature for Woocommerce When I Activate This I See Nothing Working On The Customer Login Page I reported this Problem to the Wordfence Team and they gave me the following reply
A DIV element with the ID primary is missing from your WooCommerce login/registration page that is added by WooCommerce by default. This is where we append and display login error messages such as for failing the CAPTCHA test.
It is likely that your theme is overriding default WooCommerce functionality and removing the DIV element with the ID primary. Please ask your theme author if they have done this. If they confirm that is the case, then ask them for assistance in adding back the default WooCommerce DIV element with the ID primary that is missing and let me know if that fixes it.
We also have a bug case to fix this in the future with a fallback method for displaying login error messages on sites that are missing the default WooCommerce DIV element with the ID primary.
I have no idea if which Div ID is Missing Sorry I’m Not Technically Knowledgeable on These Matters You Can Test the Wordfence Security Recaptcha Feature When You’re Available
Kindly ask plugin developers to specify the name of this div ID or send a screenshot how it looks with the default theme. If it is missed in our theme we will help you to return it. Sorry, but we don’t know what div they are talking about.
You have activated your purchase code more than 3 times. You are allowed to do this for two domain only. Check all your activations on our website in your account section. You are able to deactivate some domains there.
help You have activated your purchase code more than 3 times. You are allowed to do this for two domain only. Check all your activations on our website in your account section. You are able to deactivate some domains there.
Hello,
My apologies for the delayed response. Please, send us your purchase code using the contact form on our profile page so I can reset your activations. Note that you are allowed to activate our theme on one live website and on the development one. You are not allowed to use it for multiple projects.
Kind Regards
Good morning and happy weekend, dear friends!
Is it possible to request feature?
Here it is: can you add (for future updates) 2 sidebar for blog post? At the moment, we have right or left sidebars, so if it possible to set both together (left sidebar | post area | right sidebar).
Thanks a lot!
Hello,
Thank you for your comment.
Sure, we will consider your future request for our updates
Kind Regards
thanks a lot! I have 2nd feature and i will share: is it possible to add “Text Logo”? For example, i can enter my site name and it will as logo (with some cool google font). or i will upload image logo (as is now). Thanks a lot!
Hello,
You can do this with the text element easily. Also, use the Advanced Typography feature to set any Google font for this piece of text in your header.
Kind Regards
Thanks a lot!
You are welcome!
I’m using the theme’s Header Builder and in mobile version, I added 2 of “Mobile Menu” (what I want to achieve is to have 2 off-canvas menus, one to show categories, and one to show the menu)
https://ibb.co/FxkDcSkBut the problem is, both of them are acting the same, even though I set them up differently. They are set to display different content/menu, but when I click on each of them, they show exactly the same menu (the content that is set for the first one)
If that is as expected and not a bug, then how can I add multiple off-canvas menus on the header?
Hello,
Sorry, but our mobile menu is designed to work with only one menu set in Appearance -> Menus. Currently, two off-canvas menus are not supported, unfortunately.
Kind Regards
Good afternoon, your theme seems very elegant, please could you indicate the minimum characteristics at the web hosting level (Memory and microprocessor) so that your thema works efficiently, in some web pages the thema loads a little slow and in others it loads Quick.
Hello,
Our theme works with any hosting that is compatible with WordPress. Minimal characteristics would depend on a lot of factors like a number of products, a number of visitors, installed plugins, etc.
Kind Regards
Hi. How do I customise the mobile menu navigation please? I would like to change the background colour and text. Many thanks.
Sorry forget that! Have found CSS in your forum! Many thanks.
Hi,
We are glad that you solved the problem. Feel free to contact us if you will have any questions.
Kind Regards
Hello, stars appear under the product images on the store page when there is a product rating. However, it is not specified how many ratings there are. I am using your theme. I sent a support message saying I want to see how many customer ratings were made next to the ratings, but there was no positive response. We were told we can’t. Theme buyers should take this into consideration.
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default, but we will consider it in our future updates.
Kind Regards
