Hello,

You need to deactivate your license key before uninstalling the theme. Please, send us your purchase code using the contact form on our profile page and we will reset your activations.

Kind Regards

Hello,

Sorry, but there is no ability to disable this checkbox for products in bulk.

Kind Regards

Hello,

Thank you for contacting us.

Yes, our theme has a size guide and size variations functionality. But, unfortunately, there is no in-stock notification option neither in our theme nor in WooCommerce plugin. It might be possible with additional customization or plugin only.

Kind Regards

THANK YOU, maybe its something that you can develope for me ?

We would be happy to help you, but, unfortunately, we are not available for custom development at the moment.

Is it possible to setup in the future a special product, with different prices? See here https://preview.themeforest.net/item/druck-woocommerce-wordpress-theme/full_screen_preview/23089200 and go to Shop > Product Special

This special product is just a regular variable product. But its variations swatches are styled in a different way. There is no such option at the moment but will be possible in the future with our product page builder.

Okay looking forward to see this!

Hello,

Thank you for contacting us.

There is no such ability in our theme and WooCommerce by default. Moreover, this functionality is a part of the WooCommerce plugin so our theme doesn’t influence it.

Kind Regards

Hello, thansk! Yes, but this is a a high CPU usage. It didn’t happen before. It started to happen since last updated of woodmart + woocommerce. Do you know where is the problem? I already tried to deactivate default theme and all third party plugins. Thanks!

Now my CPU is 100% usage for several minutes :/ https://gyazo.com/972357efbe6a28f25145fcfa36fc23b6

Hello,

It looks it is not something related to our theme since it works in the same way with the default WordPress theme. It happens when your website pages loaded mulitple times.

Kind Regards

The problem is with the Products (grid or carousel) and the option show button on over, on mobile doesn’t display.

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hello,

Most of our demo versions are well-optimized and have high scores in Google Page Speed. Note that some of the home pages have Slider Revolution active and it makes it impossible to optimize and get more than 50-70 scores on mobile devices. We have an extensive tutorial that describes how you can optimize our theme and get 90+ points both on mobile and desktop devices with a real example. You can test the demo here https://developers.google.com/speed/pagespeed/insights/?hl=en&url=https%3A%2F%2Fwoocommerce-625997-2033187.cloudwaysapps.com%2F Read our tutorial here https://space.xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021

Kind Regards

Hello,

Could you please send us some screenshots so we can better understand the problem? We don’t see anything wrong with this element.

Kind Regards

That food menu price looks like this on all my websites under Woodmart.

No taglines and the price don’t even show up.

Unfortunately, tabs built with Elementor don’t allow nested content like WPBakery. That is why the price element can’t be put into the tabs. But we are working on our own tabs element that will allow you to do this in the future.

Hello,

Yes, you can build a similar website with WoodMart. We recommend you use Elementor for this project. Let me know if you have any further questions.

Kind Regards

1. When the parent theme is active, images have sizes set via Customizer.

2. It is created using our Promo banner elements, not with the categories.

ok thanks,

1.You have release a new update recently, I cant see any information I assume its a minor update, is that correct ?

2. how can I add more options to filtters ?

3. how can i add Variation to products on product page ?

1. We haven’t updated the theme itself. We updated our preview images only.

2. What options do you mean? Please, provide us with some screenshots.

3. Read more information about variable products in WooCommerce documentation https://docs.woocommerce.com/document/variable-product/

Note that your support has been expired and if you need help regarding our theme setup and configuration, please, extend your support period first and create a topic on our support forum.

Kind Regards

Try to add the following code snippet to the functions.php file in the child theme. This bug will be also fixed in our next theme update.

function woodmart_get_allowed_html() {
    return apply_filters(
        'woodmart_allowed_html',
        array(
            'h1'     => array(),
            'h2'     => array(),
            'h3'     => array(),
            'h4'     => array(),
            'h5'     => array(),
            'h6'     => array(),
            'pre'    => array(),
            'p'      => array(),
            'br'     => array(),
            'i'      => array(),
            'b'      => array(),
            'u'      => array(),
            'em'     => array(),
            'del'    => array(),
            'a'      => array(
                'href'   => true,
                'class'  => true,
                'target' => true,
                'title'  => true,
                'rel'    => true,
            ),
            'strong' => array(),
            'span'   => array(
                'style' => true,
                'class' => true,
            ),
        )
    );
}

Hello Xtemos,

thank you for the snippet and for the futur update.

Best regards.

You are always welcome!

Hi,

1. This header is a part of our Sweets Bakery demo version https://gyazo.com/f3e56cfa9d919a0265205f5d8d893047 If you don’t want to import it completely, you can import the header only via Dashboard -> WoodMart -> Header builder -> import. Here is a JSON code

{"name":"Header Sweets Bakery Overlap","structure":{"id":"root","type":"root","content":[{"id":"top-bar","type":"row","content":[{"id":"column5","type":"column","content":[]},{"id":"column6","type":"column","content":[]},{"id":"column7","type":"column","content":[]},{"id":"column_mobile1","type":"column","content":[]}],"params":{"flex_layout":{"id":"flex_layout","value":"flex-middle","type":"selector"},"height":{"id":"height","value":45,"type":"slider"},"mobile_height":{"id":"mobile_height","value":40,"type":"slider"},"hide_desktop":{"id":"hide_desktop","value":true,"type":"switcher"},"hide_mobile":{"id":"hide_mobile","value":true,"type":"switcher"},"sticky":{"id":"sticky","value":false,"type":"switcher"},"sticky_height":{"id":"sticky_height","value":41,"type":"slider"},"color_scheme":{"id":"color_scheme","value":"light","type":"selector"},"shadow":{"id":"shadow","value":false,"type":"switcher"},"background":{"id":"background","value":[],"type":"bg"},"border":{"id":"border","value":{"width":"1","color":{"r":255,"g":255,"b":255,"a":0.25},"sides":["bottom"],"applyFor":"boxed"},"type":"border"}}},{"id":"general-header","type":"row","content":[{"id":"column8","type":"column","content":[{"id":"gs8bcnxektjsro21n657","type":"logo","params":{"image":{"id":"image","value":false,"type":"image"},"width":{"id":"width","value":180,"type":"slider"},"sticky_notice":{"id":"sticky_notice","value":"","type":"notice"},"sticky_image":{"id":"sticky_image","value":"","type":"image"},"sticky_width":{"id":"sticky_width","value":245,"type":"slider"},"width_height":{"id":"width_height","value":false,"type":"switcher"}}},{"id":"b51hbxbg8h22qn4yrxf1","type":"space","params":{"width":{"id":"width","value":30,"type":"slider"},"css_class":{"id":"css_class","value":"","type":"text"}}}]},{"id":"column9","type":"column","content":[{"id":"6kgdkbvf12frej4dofvj","type":"mainmenu","params":{"menu_style":{"id":"menu_style","value":"default","type":"selector"},"menu_align":{"id":"menu_align","value":"left","type":"selector"},"full_screen":{"id":"full_screen","value":false,"type":"switcher"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}}]},{"id":"column10","type":"column","content":[{"id":"vssfpylqqax9pvkfnxoz","type":"account","params":{"display":{"id":"display","value":"text","type":"selector"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"},"with_username":{"id":"with_username","value":false,"type":"switcher"},"login_dropdown":{"id":"login_dropdown","value":true,"type":"switcher"},"form_display":{"id":"form_display","value":"side","type":"selector"}}},{"id":"a22wdkiy3r40yw2paskq","type":"wishlist","params":{"design":{"id":"design","value":"icon","type":"selector"},"hide_product_count":{"id":"hide_product_count","value":false,"type":"switcher"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}},{"id":"z71sozotxn0s5a0nfm7a","type":"compare","params":{"design":{"id":"design","value":"icon","type":"selector"},"hide_product_count":{"id":"hide_product_count","value":false,"type":"switcher"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}},{"id":"6ivlq8kef7blyepibxz1","type":"cart","params":{"position":{"id":"position","value":"side","type":"selector"},"style":{"id":"style","value":"5","type":"selector"},"icon_type":{"id":"icon_type","value":"cart","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}}]},{"id":"column_mobile2","type":"column","content":[{"id":"g1k0m1tib7raxrwkm1t3","type":"burger","params":{"style":{"id":"style","value":"text","type":"selector"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"},"position":{"id":"position","value":"left","type":"selector"},"search_form":{"id":"search_form","value":true,"type":"switcher"},"categories_menu":{"id":"categories_menu","value":true,"type":"switcher"},"menu_id":{"id":"menu_id","value":"mobile-categories","type":"options"},"tabs_swap":{"id":"tabs_swap","value":false,"type":"switcher"}}}]},{"id":"column_mobile3","type":"column","content":[{"id":"lt7vdqgaccmapftzurvt","type":"logo","params":{"image":{"id":"image","value":false,"type":"image"},"width":{"id":"width","value":179,"type":"slider"},"sticky_notice":{"id":"sticky_notice","value":"","type":"notice"},"sticky_image":{"id":"sticky_image","value":"","type":"image"},"sticky_width":{"id":"sticky_width","value":179,"type":"slider"},"width_height":{"id":"width_height","value":false,"type":"switcher"}}}]},{"id":"column_mobile4","type":"column","content":[{"id":"trk5sfmvib0ch1s1qbtc","type":"cart","params":{"position":{"id":"position","value":"side","type":"selector"},"style":{"id":"style","value":"5","type":"selector"},"icon_type":{"id":"icon_type","value":"bag","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}}]}],"params":{"flex_layout":{"id":"flex_layout","value":"flex-middle","type":"selector"},"height":{"id":"height","value":90,"type":"slider"},"mobile_height":{"id":"mobile_height","value":60,"type":"slider"},"hide_desktop":{"id":"hide_desktop","value":false,"type":"switcher"},"hide_mobile":{"id":"hide_mobile","value":false,"type":"switcher"},"sticky":{"id":"sticky","value":true,"type":"switcher"},"sticky_height":{"id":"sticky_height","value":60,"type":"slider"},"color_scheme":{"id":"color_scheme","value":"dark","type":"selector"},"shadow":{"id":"shadow","value":true,"type":"switcher"},"background":{"id":"background","value":{"background-color":{"r":255,"g":255,"b":255,"a":1}},"type":"bg"},"border":{"id":"border","value":{"width":"0","applyFor":"fullwidth","style":"solid","sides":["bottom"]},"type":"border"}}},{"id":"header-bottom","type":"row","content":[{"id":"column11","type":"column","content":[]},{"id":"column12","type":"column","content":[]},{"id":"column13","type":"column","content":[]},{"id":"column_mobile5","type":"column","content":[]}],"params":{"flex_layout":{"id":"flex_layout","value":"flex-middle","type":"selector"},"height":{"id":"height","value":50,"type":"slider"},"mobile_height":{"id":"mobile_height","value":50,"type":"slider"},"hide_desktop":{"id":"hide_desktop","value":true,"type":"switcher"},"hide_mobile":{"id":"hide_mobile","value":true,"type":"switcher"},"sticky":{"id":"sticky","value":false,"type":"switcher"},"sticky_height":{"id":"sticky_height","value":50,"type":"slider"},"color_scheme":{"id":"color_scheme","value":"dark","type":"selector"},"shadow":{"id":"shadow","value":false,"type":"switcher"},"background":{"id":"background","value":[],"type":"bg"},"border":{"id":"border","value":{"style":"solid","applyFor":"fullwidth","sides":["bottom"],"width":"1","color":{"r":230,"g":230,"b":230,"a":1}},"type":"border"}}}]},"settings":{"overlap":{"id":"overlap","value":true,"type":"switcher"},"boxed":{"id":"boxed","value":true,"type":"switcher"},"full_width":{"id":"full_width","value":false,"type":"switcher"},"dropdowns_dark":{"id":"dropdowns_dark","value":false,"type":"switcher"},"sticky_shadow":{"id":"sticky_shadow","value":true,"type":"switcher"},"hide_on_scroll":{"id":"hide_on_scroll","value":false,"type":"switcher"},"sticky_effect":{"id":"sticky_effect","value":"slide","type":"selector"},"sticky_clone":{"id":"sticky_clone","value":false,"type":"switcher"},"sticky_height":{"id":"sticky_height","value":60,"type":"slider"}}}

2. Try to add the following code snippet to the Custom CSS section in Theme Settings

body .wd-dropdown-menu.wd-design-default, 
body .wd-dropdown-menu.wd-design-default .wd-dropdown {
    padding: 12px 20px;
    width: 300px;
}

Kind Regards

Hi, Thank you very much..

You are always welcome!

Hello,

Sorry, but haven’t got a chance to test our theme with such kind of plugins. You can try some popular plugins for this purpose and we will help you if you face any incompatibility issues.

Kind Regards

Hi,

We don’t see any problems with the WooCommerce installation at the moment. Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hi,

Could you please send us a link to your website where we can see this issue?

Kind Regards

Hello,

This H1 tag is located in the page title area and it seems to be disabled on your website. You can enable it via Theme Settings -> Page title -> Page title design.

Kind Regards

Hello,

Thank you very much for being interested in our theme.

Yes, WooCommerce can handle 30-40k of products and our theme will work well with that too. WoodMart will handle as many products as WooCommerce and your server can.

Kind Regards

Hello,

It seems to be a core WordPress problem not related to our theme. Try to install Classic Widgets plugin to fix this problem for now https://wordpress.org/plugins/classic-widgets/

Kind Regards

Great, that fixed it.

Great, let me know if you need any further assistance.

Hello,

My apologies for the delayed response. I have checked your topic and see that it is answered by our staff. Let me know if you need any further assistance and we will do our best to help you.

Kind Regards