12689 comments found.
Hi, thank you for this wonderful theme , I have installed the multivendor home made demo , I don’t see any multi vendor pages or settings its a normal one user web store.. also I don’t see the language selection button in the header, how to activate the multi vendor mode ? also how to show the language button .. thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello,i have just purchased this theme and when i try to activate the “woodmart core plugin” it shows this fatal error: Fatal error:
(Cannot declare class TwitterOAuth, because the name is already in use in /var/www/wp-content/plugins/woodmart-core/vendor/opauth/twitteroauth/twitteroauth.php on line 15)
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, is there a dedicated signin/register form? (ex I’m a buyer, I’m a vendor with much more fields).
Hello,
Sorry, but there is no such functionality in our theme. The registration form is a part of the WooCommerce plugin and our theme doesn’t add any additional fields to it.
Kind Regards
Hi,
do you think it is possible to insert a section with a video background (self hosted or YouTube) on a product page? I would like the video to play on the top of the page in fullscreen transparency under the header and menu (as on your video demo homepage).
Thanks
Hello,
Yes, you can put the section with a video background to the product description. Let me know if you have any difficulties with that somewhere.
Kind Regards
I want this video section to be on the top of the page, before the product itself, with the menu and the header overlaying it.
In this case, you need to create an HTML block with the video and then put it as the product extra content block as shown on the screenshot https://gyazo.com/fe2157742b62cfbbde05d4ef4b554f11
it works!
Thank you
Great, you are welcome!
what about the speed how is its loading time?
Hello,
You can see our theme Google Page Speed example here https://developers.google.com/speed/pagespeed/insights/?hl=en&url=https%3A%2F%2Fwoocommerce-625997-2033187.cloudwaysapps.com%2F
Kind Regards
what hosting do you recommend for this theme?
We usually recommend Cloudways, Kinsta, or Bluehost for the best performance. Read this article also https://space.xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021
Hello do you guys have a road-map and or some form of planned updates? No updates since July? There are still many nested usability issues that need solved and I’m just wondering if you will address these in the future. Otherwise it’s a great theme foundation, but these issues I have talked before are still not solved (o;
Hello,
We are working on our new update that will be released next month. Are you talking about more breakpoints for the header? As we said, we will consider such improvements but it is not about our next update. Also, there is an easy workaround for how to do this with some simple extra CSS to keep it simple and don’t harm the performance.
Kind REgards
Hi, I installed and uninstalled wordpress and the template 3 times on the same domain. Now he asks me to deactivate the theme on other sites that I no longer have. How can I do? Thanks.
Hello,
You need to deactivate your license key before uninstalling the theme. Please, send us your purchase code using the contact form on our profile page and we will reset your activations.
Kind Regards
Hi, can i remove the labels “New label” from the products in bulk and not one by one?
Hello,
Sorry, but there is no ability to disable this checkbox for products in bulk.
Kind Regards
Hello, I am looking for a serious template for building a shoe store, it is very important to me that the user can choose a size and look at a size guide and if there is no specific size in stock then the user can leave his email to be notified that the product is back in stock. is yhis type of interaction is present in your template? (as far as i know this feature is a standart one, can be found in ZARA site for example)
Hello,
Thank you for contacting us.
Yes, our theme has a size guide and size variations functionality. But, unfortunately, there is no in-stock notification option neither in our theme nor in WooCommerce plugin. It might be possible with additional customization or plugin only.
Kind Regards
THANK YOU, maybe its something that you can develope for me ?
We would be happy to help you, but, unfortunately, we are not available for custom development at the moment.
I bought this theme 3 times, very happy with it! But one question. I have a landing page. But i have problems with the menu. I have links for example #aboutus #work #contact. But also a link Products and underneath Flyers, Posters etc. You go then to a different page. But if i click on contact it won’t go to contact of the landing page cause my url is #contact because i have a landing page. How can i solve this?
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
www.flyershop.nl
Hello,
Try to use full links for your menu items like “https://flyershop.nl/#contact” instead of simply ”#contact”
Kind Regards
So simple! Thanks you 
Yes 
You are welcome!
Is it possible to setup in the future a special product, with different prices? See here https://preview.themeforest.net/item/druck-woocommerce-wordpress-theme/full_screen_preview/23089200 and go to Shop > Product Special
This special product is just a regular variable product. But its variations swatches are styled in a different way. There is no such option at the moment but will be possible in the future with our product page builder.
Okay looking forward to see this!
Question before buying. Can your smart product filter generate human-readable links? I mean links of this kind /filter/color-green/size-52/ and not this /filter/?color=green&size=52
Hello,
Thank you for contacting us.
There is no such ability in our theme and WooCommerce by default. Moreover, this functionality is a part of the WooCommerce plugin so our theme doesn’t influence it.
Kind Regards
Hello! My site has 100% CPU usage after last update when I have 20-25 visitors online on my site. I been all this time trying to figure out what’s going on. Now I’m checking error log and I have this: The WC_Product::get_categories function is deprecated since version 3.0. Replace with wc_get_product_category_list.
Could this be the problem?
Thanks!
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Yes, I did. It works fine but I think problem is when someone use woocommerce with Woodmart. Is so weird but it happens only with Woodmart and theme plugins activated as I can see.
Also, I’ve emailed you with my wp credentials. I’ve installed Query Monitor, maybe you can check what’s the real problem. You can disable third party plugins with no problem. Thanks!
Could you please send us some instructions about how do you monitor your CPU usage so we can do this while testing? Also, send us a link to the page where do you perform the test.
Yes. I monitor cpu usage with Cpanel and Query Monitor Plugin too. How can I give you my cpanel access? Cpu change all the time (10%, 90%, 40%, 99%) and I think that it’s when clients are using Woocommerce.
You need to be logged in to use add to cart (I’ve send you WP credentials via your profile contact form): https://bit.ly/2WW5t2e
Please, send us your cPanel access where we can see the CPU loading and test how it works with WoodMart and default theme.
Ok, done! I sent you via your profile contact form
It looks like we can’t monitor your CPU in live time but it is usually 10-25% https://gyazo.com/0edf25fab3381f87b7661c5df11bf053
I can see it on 70% right now :/
Sometimes it goes to 90-99%
I think it’s something wrong with Woodmart + Woocommerce but I don’t know what :/
Hello,
We were able to see 70%+ when opened multiple tabs in the browser and reloaded the page multiple times. But we also checked the same with the default theme and the CPU loading was the same. Here is a screenshot when the default theme is activated https://gyazo.com/6ac4a964b434e9793ac49baafa81288c
Kind Regards
Hello, thansk! Yes, but this is a a high CPU usage. It didn’t happen before. It started to happen since last updated of woodmart + woocommerce. Do you know where is the problem? I already tried to deactivate default theme and all third party plugins. Thanks!
Now my CPU is 100% usage for several minutes :/ https://gyazo.com/972357efbe6a28f25145fcfa36fc23b6
Hello,
It looks it is not something related to our theme since it works in the same way with the default WordPress theme. It happens when your website pages loaded mulitple times.
Kind Regards
Hello i need help to resolve a problem,on the mobile version where are the over add to cart button? i need to enable that. thanks
The problem is with the Products (grid or carousel) and the option show button on over, on mobile doesn’t display.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, why demos are poor on core web vitals of google? How to improve them?
Hello,
Most of our demo versions are well-optimized and have high scores in Google Page Speed. Note that some of the home pages have Slider Revolution active and it makes it impossible to optimize and get more than 50-70 scores on mobile devices. We have an extensive tutorial that describes how you can optimize our theme and get 90+ points both on mobile and desktop devices with a real example. You can test the demo here https://developers.google.com/speed/pagespeed/insights/?hl=en&url=https%3A%2F%2Fwoocommerce-625997-2033187.cloudwaysapps.com%2F Read our tutorial here https://space.xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021
Kind Regards
Hey man, even though my support has been expired. But it seems like the website demos are not all available. I just tried to look for this page https://woodmart.xtemos.com/blog/woodmart_element/food-menu-price/
It doesn’t seem to be available as an import and I tried to copy one from the restaurant demo and it doesn’t seem to follow the exact same template or design.
Hello,
Could you please send us some screenshots so we can better understand the problem? We don’t see anything wrong with this element.
Kind Regards
That food menu price looks like this on all my websites under Woodmart.
https://prnt.sc/1qxuzfhNo taglines and the price don’t even show up.
Unfortunately, tabs built with Elementor don’t allow nested content like WPBakery. That is why the price element can’t be put into the tabs. But we are working on our own tabs element that will allow you to do this in the future.
Hello,
Yes, you can build a similar website with WoodMart. We recommend you use Elementor for this project. Let me know if you have any further questions.
Kind Regards
1. I sent my details as requested for someone to check the other issues with dividers and other them data but no one replied
2. I’m having some minor issues with images not fitting https://prnt.sc/1qwj8wj could you help ?
Hello,
1. We haven’t got valid admin access from you yet. Please, send us a message with your admin access using the contact form on our profile page.
2. Do you mean that your product images are cropped? Check your image size settings in Appearance -> Customize -> WooCommerce -> Product images.
Kind Regards
Ok ill send it again
did you get it ?
As we can see, all shape dividers are available for the section element https://gyazo.com/813284999aa75eac780d70d54281e7f5
And please, clarify what is wrong with your product images? Have you tried to change their size and cropping via Appearance -> Customize -> WooCommerce -> Product images.
As you must have noticed the images are cropped in (zoomed) on the front
We see that you customized product images in the child theme. Please, switch to the parent theme and check how it works.
We only customized in the child theme because it was not working in the main theme, you can temporarily delete the customization in the child the and se if you can get better results but we had no luck.
How do I get the categories to look like this and also to look the same on mobile, it seems to change when switching to mobile. https://woodmart.xtemos.com/demo-decor/demo/decor/
also how can I turn off product reviews ?
Hello,
1. Please, switch to the parent theme so we can see how the images work.
2. Could you please send us a screenshot of the categories problem so we can better understand it?
3. You can disable product reviews by turning them off in the settings. Go to WooCommerce > Settings > Products and uncheck Enable product reviews .
Kind Regards
1. I have sent you the details, you could check and then switch back after you have done so .
2. https://prnt.sc/1r4g1d0, the images are zoomed in also and im trying to do this https://prnt.sc/1r4ga78
1. When the parent theme is active, images have sizes set via Customizer.
2. It is created using our Promo banner elements, not with the categories.
ok thanks,
1.You have release a new update recently, I cant see any information I assume its a minor update, is that correct ?
2. how can I add more options to filtters ?
3. how can i add Variation to products on product page ?
1. We haven’t updated the theme itself. We updated our preview images only.
2. What options do you mean? Please, provide us with some screenshots.
3. Read more information about variable products in WooCommerce documentation https://docs.woocommerce.com/document/variable-product/
Note that your support has been expired and if you need help regarding our theme setup and configuration, please, extend your support period first and create a topic on our support forum.
Kind Regards
Hello Xtemos,
great theme but some things bad for seo. I can’t use H2 tag with woodmart and elementor…
Within elementor [XTEMOS] ELEMENTS, widget “Section Title”, into the element “Text”, I tried all tags (h1 to h6), nothing work.
The result in my html page code is every time the same: div class=”title-after_title set-cont-mb-s reset-last-child wd-fontsize-xs”>my text…
Not possible to add h2 tag into this text fields, there is a problem with your code.
Please can you update your theme or post a tips for possiblity to use H2 tag into the xtemos elements section after title. Thanks.
Best regards.
Hello,
You need to use an appropriate option instead of putting the tag as a plain HTML https://monosnap.com/file/rvV22Ss5pzpxuM3yJyPygNJ5XMKvjY
Kind Regards
Hello,
thanks for yout response but i’m not speaking about the TITLE.
I’m speaking about the TEXT (look at your pict).
I never get a h2 class, using this text field do every time same result: div class=”title-after_title set-cont-mb-s reset-last-child wd-fontsize-xs”>my text…
So your Elementor widget “Section Title”, into the field TEXT, do not work correctly, we can’t using html H tags.
Regards.
We have tested also the Text editor element it also supports H2 tags. We tried to insert the whole section title HTML code there as well. Check the screenshot https://take.ms/vaGS9
Hello Xtemos,
like I explain in my first comment:
[XTEMOS] ELEMENTS, widget “Section Title” (the element like in your pict https://monosnap.com/file/rvV22Ss5pzpxuM3yJyPygNJ5XMKvjY )
Into this element, there is 3 part: 1/ Subtitle 2/ Title 3/ Text
In the part 3 “Text”, HTML tags are not saved. Try to add an h2 into this field, this do not work.
Regards.
Try to add the following code snippet to the functions.php file in the child theme. This bug will be also fixed in our next theme update.
function woodmart_get_allowed_html() {
return apply_filters(
'woodmart_allowed_html',
array(
'h1' => array(),
'h2' => array(),
'h3' => array(),
'h4' => array(),
'h5' => array(),
'h6' => array(),
'pre' => array(),
'p' => array(),
'br' => array(),
'i' => array(),
'b' => array(),
'u' => array(),
'em' => array(),
'del' => array(),
'a' => array(
'href' => true,
'class' => true,
'target' => true,
'title' => true,
'rel' => true,
),
'strong' => array(),
'span' => array(
'style' => true,
'class' => true,
),
)
);
}
Hello Xtemos,
thank you for the snippet and for the futur update.
Best regards.
You are always welcome!
Hi, My support is expired in 17th. i will buy another licence ASAP. but i have small design bug fixed. is it possible to fixed your end ?
Hello,
Please, provide us a bit more information about the issue so can understand it better and help you.
Kind Regards
Please check below link 1. https://prnt.sc/1qxo38e . its not available in new import. how to import ? 2. https://prnt.sc/1qxo86h how to increase this sub menu WIDTH ?
Please, send us your admin access using the contact form on our profile page so we can check why this demo version is not available. Note that headers are not a part of the templates library.
i send the email for your profile section
Hi,
1. This header is a part of our Sweets Bakery demo version https://gyazo.com/f3e56cfa9d919a0265205f5d8d893047 If you don’t want to import it completely, you can import the header only via Dashboard -> WoodMart -> Header builder -> import. Here is a JSON code
{"name":"Header Sweets Bakery Overlap","structure":{"id":"root","type":"root","content":[{"id":"top-bar","type":"row","content":[{"id":"column5","type":"column","content":[]},{"id":"column6","type":"column","content":[]},{"id":"column7","type":"column","content":[]},{"id":"column_mobile1","type":"column","content":[]}],"params":{"flex_layout":{"id":"flex_layout","value":"flex-middle","type":"selector"},"height":{"id":"height","value":45,"type":"slider"},"mobile_height":{"id":"mobile_height","value":40,"type":"slider"},"hide_desktop":{"id":"hide_desktop","value":true,"type":"switcher"},"hide_mobile":{"id":"hide_mobile","value":true,"type":"switcher"},"sticky":{"id":"sticky","value":false,"type":"switcher"},"sticky_height":{"id":"sticky_height","value":41,"type":"slider"},"color_scheme":{"id":"color_scheme","value":"light","type":"selector"},"shadow":{"id":"shadow","value":false,"type":"switcher"},"background":{"id":"background","value":[],"type":"bg"},"border":{"id":"border","value":{"width":"1","color":{"r":255,"g":255,"b":255,"a":0.25},"sides":["bottom"],"applyFor":"boxed"},"type":"border"}}},{"id":"general-header","type":"row","content":[{"id":"column8","type":"column","content":[{"id":"gs8bcnxektjsro21n657","type":"logo","params":{"image":{"id":"image","value":false,"type":"image"},"width":{"id":"width","value":180,"type":"slider"},"sticky_notice":{"id":"sticky_notice","value":"","type":"notice"},"sticky_image":{"id":"sticky_image","value":"","type":"image"},"sticky_width":{"id":"sticky_width","value":245,"type":"slider"},"width_height":{"id":"width_height","value":false,"type":"switcher"}}},{"id":"b51hbxbg8h22qn4yrxf1","type":"space","params":{"width":{"id":"width","value":30,"type":"slider"},"css_class":{"id":"css_class","value":"","type":"text"}}}]},{"id":"column9","type":"column","content":[{"id":"6kgdkbvf12frej4dofvj","type":"mainmenu","params":{"menu_style":{"id":"menu_style","value":"default","type":"selector"},"menu_align":{"id":"menu_align","value":"left","type":"selector"},"full_screen":{"id":"full_screen","value":false,"type":"switcher"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}}]},{"id":"column10","type":"column","content":[{"id":"vssfpylqqax9pvkfnxoz","type":"account","params":{"display":{"id":"display","value":"text","type":"selector"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"},"with_username":{"id":"with_username","value":false,"type":"switcher"},"login_dropdown":{"id":"login_dropdown","value":true,"type":"switcher"},"form_display":{"id":"form_display","value":"side","type":"selector"}}},{"id":"a22wdkiy3r40yw2paskq","type":"wishlist","params":{"design":{"id":"design","value":"icon","type":"selector"},"hide_product_count":{"id":"hide_product_count","value":false,"type":"switcher"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}},{"id":"z71sozotxn0s5a0nfm7a","type":"compare","params":{"design":{"id":"design","value":"icon","type":"selector"},"hide_product_count":{"id":"hide_product_count","value":false,"type":"switcher"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}},{"id":"6ivlq8kef7blyepibxz1","type":"cart","params":{"position":{"id":"position","value":"side","type":"selector"},"style":{"id":"style","value":"5","type":"selector"},"icon_type":{"id":"icon_type","value":"cart","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}}]},{"id":"column_mobile2","type":"column","content":[{"id":"g1k0m1tib7raxrwkm1t3","type":"burger","params":{"style":{"id":"style","value":"text","type":"selector"},"icon_type":{"id":"icon_type","value":"default","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"},"position":{"id":"position","value":"left","type":"selector"},"search_form":{"id":"search_form","value":true,"type":"switcher"},"categories_menu":{"id":"categories_menu","value":true,"type":"switcher"},"menu_id":{"id":"menu_id","value":"mobile-categories","type":"options"},"tabs_swap":{"id":"tabs_swap","value":false,"type":"switcher"}}}]},{"id":"column_mobile3","type":"column","content":[{"id":"lt7vdqgaccmapftzurvt","type":"logo","params":{"image":{"id":"image","value":false,"type":"image"},"width":{"id":"width","value":179,"type":"slider"},"sticky_notice":{"id":"sticky_notice","value":"","type":"notice"},"sticky_image":{"id":"sticky_image","value":"","type":"image"},"sticky_width":{"id":"sticky_width","value":179,"type":"slider"},"width_height":{"id":"width_height","value":false,"type":"switcher"}}}]},{"id":"column_mobile4","type":"column","content":[{"id":"trk5sfmvib0ch1s1qbtc","type":"cart","params":{"position":{"id":"position","value":"side","type":"selector"},"style":{"id":"style","value":"5","type":"selector"},"icon_type":{"id":"icon_type","value":"bag","type":"selector"},"custom_icon":{"id":"custom_icon","value":"","type":"image"}}}]}],"params":{"flex_layout":{"id":"flex_layout","value":"flex-middle","type":"selector"},"height":{"id":"height","value":90,"type":"slider"},"mobile_height":{"id":"mobile_height","value":60,"type":"slider"},"hide_desktop":{"id":"hide_desktop","value":false,"type":"switcher"},"hide_mobile":{"id":"hide_mobile","value":false,"type":"switcher"},"sticky":{"id":"sticky","value":true,"type":"switcher"},"sticky_height":{"id":"sticky_height","value":60,"type":"slider"},"color_scheme":{"id":"color_scheme","value":"dark","type":"selector"},"shadow":{"id":"shadow","value":true,"type":"switcher"},"background":{"id":"background","value":{"background-color":{"r":255,"g":255,"b":255,"a":1}},"type":"bg"},"border":{"id":"border","value":{"width":"0","applyFor":"fullwidth","style":"solid","sides":["bottom"]},"type":"border"}}},{"id":"header-bottom","type":"row","content":[{"id":"column11","type":"column","content":[]},{"id":"column12","type":"column","content":[]},{"id":"column13","type":"column","content":[]},{"id":"column_mobile5","type":"column","content":[]}],"params":{"flex_layout":{"id":"flex_layout","value":"flex-middle","type":"selector"},"height":{"id":"height","value":50,"type":"slider"},"mobile_height":{"id":"mobile_height","value":50,"type":"slider"},"hide_desktop":{"id":"hide_desktop","value":true,"type":"switcher"},"hide_mobile":{"id":"hide_mobile","value":true,"type":"switcher"},"sticky":{"id":"sticky","value":false,"type":"switcher"},"sticky_height":{"id":"sticky_height","value":50,"type":"slider"},"color_scheme":{"id":"color_scheme","value":"dark","type":"selector"},"shadow":{"id":"shadow","value":false,"type":"switcher"},"background":{"id":"background","value":[],"type":"bg"},"border":{"id":"border","value":{"style":"solid","applyFor":"fullwidth","sides":["bottom"],"width":"1","color":{"r":230,"g":230,"b":230,"a":1}},"type":"border"}}}]},"settings":{"overlap":{"id":"overlap","value":true,"type":"switcher"},"boxed":{"id":"boxed","value":true,"type":"switcher"},"full_width":{"id":"full_width","value":false,"type":"switcher"},"dropdowns_dark":{"id":"dropdowns_dark","value":false,"type":"switcher"},"sticky_shadow":{"id":"sticky_shadow","value":true,"type":"switcher"},"hide_on_scroll":{"id":"hide_on_scroll","value":false,"type":"switcher"},"sticky_effect":{"id":"sticky_effect","value":"slide","type":"selector"},"sticky_clone":{"id":"sticky_clone","value":false,"type":"switcher"},"sticky_height":{"id":"sticky_height","value":60,"type":"slider"}}}
2. Try to add the following code snippet to the Custom CSS section in Theme Settings
body .wd-dropdown-menu.wd-design-default,
body .wd-dropdown-menu.wd-design-default .wd-dropdown {
padding: 12px 20px;
width: 300px;
}
Kind Regards
Hi, Thank you very much..
You are always welcome!
Hello, could you recommend a “Frequently bought together” plugin that would work well with your theme>?
Hello,
Sorry, but haven’t got a chance to test our theme with such kind of plugins. You can try some popular plugins for this purpose and we will help you if you face any incompatibility issues.
Kind Regards
