6627 comments found.
I have 2 valid license keys for xstore theme. I just reset my entire site and trying to re enter key, but theme is not activating. Help me please. Error – You have reached activation number limit. But Im actually using only on one website, I just reset everything and trying to reinstall. [ www.swingingshine.in ]
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Until when is the SALE? can XStore use for LMS? which plugins of LMS compatible for XStore?
Hello,
Thanks for contacting us.
Sale ends soon, be hurry!
We did not test such plugins with our XStore, and did not get reports about compatibility problems from customers.
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I have support pending since #300476
Hello,
Thanks for using our theme.
Please use our support forum to post your questions, and you will get assistance. We have a lot of requests, so take my apologies for the possible delay and be patient.
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I have 2 challenge with this theme 1.Multivendor Wc marketplace plugin refused activation even after several attempt 2. 3 plugin is asking for purchase code for automatic update, my purchase code is not working on them. Do I need a separate purchase code for that too?
Hello,
Thanks for using our theme.
1/ Submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Provide URL and temporary wp-admin access, via Private Content area there, so we can take a closer look.
2/ The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.
The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( http://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives. Read more about update here – https://xstore.helpscoutdocs.com/article/37-plugins-update
Registration of these plugins is not necessary. They will function perfectly without any need for activation.
The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.
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Hello,
Could you help me please, I installed/imported theme version: Niche market, how can I switch to Niche-Market02 theme? Do you have any tutorial on how I can change the theme without the fatal error on the site? Or error 505? I went to import again over the Niche market theme it gave these errors!
Hello,
It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset. So do reset the current content, and do the import of the desired demo then.
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Pre-sale question:
Your theme is i would say a masterpiece but before purchasing i would like to share this screenshot and wait for your response. Why it’s score is so low. https://snipboard.io/dPu5ON.jpgHello,
Thank you for your interest in our theme! We are constantly working on the speed of XStore. Google Pagespeed (and now GTmetrix) always scores with 10-50 points mobile performance for 99% of websites built with WordPress. However, our demos works fast on real devices. We suggest you test it on real devices and you will see that there are no real performance problems.
Anyway, if you buy theme and site speed is not suitable for you after cache plugin installation, content optimization, we’ll be able to give you refund.
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Ok thanks, i will give a try.
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You’re welcome!
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sorry, there is another error that is being presented to me when installing the amp plugin independently:
Warning: session_start(): open(/var/cpanel/php/sessions/ea-php72/sess_e451cdbfabd736e9d7c29b0d925c4511, O_RDWR) failed: No such file or directory (2) in /public_html/xstore/wp-content/plugins/xstore-amp/xstore-amp.php on line 216
and
Warning: session_start(): Failed to read session data: files (path: /var/cpanel/php/sessions/ea-php72) in /home/u705210434/domains/doggysmarket.com.co/public_html/xstore/wp-content/plugins/xstore-amp/xstore-amp.php on line 216
The permissions have already been adjusted but the error persists, in my hosting they indicate that it is a problem with the plugin, but I do not understand why it is, could it be that the xstore theme was not working for a while and my license is blocked?
Hello,
Contact us via form on this page – https://themeforest.net/user/8theme , please.
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Hello good day, I am trying to activate the xstore theme but it is showing me the following errors on the amp page: Warning : get_class () expects parameter 1 to be an object, null given in /public_html/xstore/wp-content/themes/xstore/framework/panel/templates/page-plugins.php online fifty
Warning : call_user_func () expects parameter 1 to be a valid callback, the first member of the array is not a valid class or object name in public_html/xstore/wp-content/themes/xstore/framework/panel/templates/page-plugins.php on line 50
Warning : call_user_func() expects parameter 1 to be a valid callback, first array member is not a valid class name or object in
Warning : count (): The parameter must be an array or an object that implements Countable in /public_html/xstore/wp-content/themes/xstore/framework/panel/templates/page-plugins.php on line 55
This is the code from line 50 to 55 and I can’t identify the problem:
$instance = call_user_func( array( get_class( $GLOBALS[‘tgmpa’] ), ‘get_instance’ ) ); // echo ‘
'; // var_dump($instance); // echo '’; $installed = get_plugins(); if ( !count($instance->plugins) ) {
is your help possible? I could not take advantage of the theme with this error and my support expired
Hello,
Thanks for using our theme.
Contact us via form on this page – https://themeforest.net/user/8theme
Provide URL, temporary wp-admin and FTP access, so we can check it more deeply and help.
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Hi, where do I remove those red stickers “Unique Style”?
Hello,
Edit Home page using Elementor > edit Slider > Advanced tab > XStore Custom CSS > delete custom CSS code from that area. Please post new questions via the support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Hi, thank you – sure. Pre-sale question: Is this theme suitable for multisite? As you may I know, I just bought your theme 2 hours ago, I like the look of it on one of my toy stores, so I am considering buying another for my school’s online store, which is a multisite (shop.stageforkids.com). Any known conflict? I’ve had a theme before that I was told worked ok with multisite, but after buying and installing, it messed up not just that shop, but the whole multisite, and i dont want a repeat. And if I buy another, and it creates problems, I can request for a refund? And this refund must be based that the theme/site works and and the other sites in the multisite works, not just the shop.stageforkids.com and everything else gets messed up. I look forward to your reply, thank you.
Hello,
Yes, our theme is multisite friendly, and our demo is made on Multisite.
You can buy XStore and check, if you face any problems that we won’t be able to solve we’ll be ready to give you a refund.
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There’s a problem when saving the header, logo ext. it wont change it stays default.
Hello,
Thanks for using our theme.
Likely custom header is used on Home page, go to Theme options > Header builder > Multiple headers > edit header for the Front page. Here is a video about Multiple headers – https://youtu.be/BpeXfzNwkOc
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Hi, I reinstalled my server and I’m rebuilding my site, the license wont activate. Please release the license so i can activate on the same domain. I opened a ticket #300262 in the forum. Thanks
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Thanks for using our theme.
Your topic on our support forum got a reply. Please check.
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Hello, How I can import Single Product template, example : https://xstore.8theme.com/product/dropped-frill-dress/
Hello,
Thanks for using our theme.
This is one of default layouts. Go to Theme Options > WooCommerce > Single product page > Single product layout > select https://gyazo.com/9d6730510d45caa6a85411a37bcb0ebb
Contact us via support forum to get further assistance – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Hello, is the latest updatte, 26th August, will this show up on our wordpress dashboard soon? Also can you update the change log as I would like to know if this has fixed the style sheet issue with woocommerce checkout and cart pages where some important information shows in white not black so I cant see it, such as woocommerce labels in the checkout. TIA 
Hello,
Thanks for using our theme. https://gyazo.com/e63b1f56b7a6e7f0a2e8dc6979b9a02a – this is the latest version. Update that was done 26th August, contained new versions of bundled plugins only.Regards
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Thanks Rose. I was really hoping that the issue with all the Woocommerce default pages showing font in white instead of black would be fixed. I have fixed it myself with the Yellow Pencil plugin but it is a worry for me that it may appear on other pages that I am not aware of. Can your Devs please look into it for me. Im sure it is something to do with the style Css from the child theme using Dark Theme which I have not selected. Many thanks.
Also, is this theme able to show Most Recent Viewed products? And can I remove Uncatagorized from the sidebar? Thanks
Hello,
1/ Submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , then our technicians team will be able to check and help.
2/ Yes, use our Products element, and select Products type – Recent Viewed.
3/ Make the other category as “default” http://prntscr.com/pg264w and then you’ll be able to remove the uncategorized category.
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Hello! how can the swatches on products show a X on the products out of stock?
Hello,
Product variation that is “Out of stock” can be displayed like this -http://prntscr.com/t21xou with our variation swatches (in case “Hide out of stock products from catalog” option is enabled in WooCommerce > Settings > Products > Inventory).
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Hi, your Xstore online courses demo is with LMS or without LMS? Can we use the demo data with any other template?
Hello,
Thanks for contacting us.
Without.
XStore studio allows import sections from different demos, when you are using Elementor plugin. Just edit page using Elementor > click here – https://prnt.sc/udpfle and import the desired block.
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That’s great. Thanks for the reply.
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You’re welcome!
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FYI. I think this is the only theme that has a template for selling courses without LMS. Few schools and institutes search for such theme for ‘online admissions’ without online courses. If you use right key words and update the template, that may help you.
Hello,
Use additional plugins to implement LMS For example https://www.wpbeginner.com/plugins/best-wordpress-lms-plugins-compared/
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xstore mobile amp home products are not displaying properly as it should. here is a screenshot https://prnt.sc/1qiky8l so empty space shows that some products are not displaying corretly. here is ur demo ibit.ly/RaKh, displaying or showing all products correctly.. please help me fix my
Hello,
Thank you for using XStore.
Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , and you will get assistance.
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hello
i have a problem with your theme because its too slow on google page speed insight kindly help me to solve this problem
Hello,
Make sure you are using latest version of the theme and Core plugin, then follow this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website
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Hi, where can i download Version 7.2.11 / Core plugin 3.2.11?
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